Nissan of Streetsboro

I called and requested an appointment per covid restrictions. I informed all three people that I spoke with that I loved two hours away and I was interested in one specific vehicle. I understand a restrictions. I informed all three people that I spoke with that I loved two hours away and I was interested in one specific vehicle. I understand a policy of not holding cars. HOWEVER - if a vehicle goes into financing and someone is driving the ABSOLUTE LEAST you can do is shoot them a call or a heads up. Instead, I drive up multiple hours to get there and be told the vehicle I’d been in communication about sold and had been driven away ten minutes prior, - meaning the entire time it was in financing and additional 10 minutes had gone by with no communication. Let’s not forget that I was 10 minutes early to my appointment. More

In October 2020 we ]:leased new Rogue Sport and turned in a Sentra. and Altima. You were to make the last lease payment on both cars. Altima was taken care of with no problems.. NMAC is telling us we s in a Sentra. and Altima. You were to make the last lease payment on both cars. Altima was taken care of with no problems.. NMAC is telling us we still owe on Sentra and it has not been grounded. . On Jan 29, Nick Baron came to our house for us to resign papers that had been signed in October. He claimed the papers were lost. As of Tuesday 2/23 the account has not been paid and Mr. Baron is not responding to voice mail or email. In the meantime our credit rating has dropped due to your incompetence. If this is not resolved soon, we will seek legal intervention. More

Never again. I was contacted about turning in my lease early. After over 3 hours, we drove off in a new vehicle, (being told “they’re finishing up your Finance” 3 times while they weren’t even close to do early. After over 3 hours, we drove off in a new vehicle, (being told “they’re finishing up your Finance” 3 times while they weren’t even close to doing so should have been the first sign.) I received a notice that I had to pay a remaining balance on my former lease and was PROMISED that wasn’t the case. Due date has now arrived and I hear nothing back from the messages I’ve sent to multiple people asking them to take care of this. This is honestly the second bad experience. Shame on us for giving them another chance. We love Nissan but will go elsewhere from now on. More

I had a great experience with Shawn Huffman. He brought my new vehicle to my job. He was very helpful and even followed up with a phone call. my new vehicle to my job. He was very helpful and even followed up with a phone call. More

Imagine your wife goes to this dealership on Christmas Eve to purchase a used vehicle from their lot with letter in-hand of approved financing from our credit union. The day after Christmas and learning m Eve to purchase a used vehicle from their lot with letter in-hand of approved financing from our credit union. The day after Christmas and learning my wife bought me a vehicle as a Christmas gift, I called the salesman she worked with (Aaron) at 9am, December 26 and advised him we would be by later that after noon to purchase the vehicle. Later that afternoon and just before we were leaving to pick the vehicle up, I received a call from Aaron (our salesman) stating the vehicle was sold. This dealership and the lack of experience and action of Aaron sold the vehicle out from under us - MY Christmas Gift which my wife secured on Christmas Eve. DO NOT buy from this dealership. They are CROOKS and will sell a vehicle right from under you. Zero stars for this dealership. They are unacceptable and have no care for their customers. More