Nissan of Streetsboro
Streetsboro, OH
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Bought my car from here 2 years ago and have been coming here since then to get all the work done. Haven’t had an issue until my last oil change. When they gave my car back to me the drivers side handle was here since then to get all the work done. Haven’t had an issue until my last oil change. When they gave my car back to me the drivers side handle was broken, when I noticed I called and left messages and voicemails and never got a call back. Today I called again and finally spoke to a person and manager. They told me they would only cover labor because I didn’t get ahold of them sooner (although I tried calling multiple times and have the phone records to prove it). Anyway I will never be taking my car back for services. More
McKulley was my sales rep. He was patient and kind and even though I was unable to be placed in a vehicle, still did not rush me out. Felt like my questions were answered. Keep up the good work! even though I was unable to be placed in a vehicle, still did not rush me out. Felt like my questions were answered. Keep up the good work! More
Great people..nice sales team. Felt a little pressured and went over my monthly payment goal. Had to wait on my car..but the sales rep who went over my vehicle was thorough and very helpful! and went over my monthly payment goal. Had to wait on my car..but the sales rep who went over my vehicle was thorough and very helpful! More
Buyer beware. Purchased a used car from them near the end of May as an out of state buyer. They were very convincing about the ease of getting it titled through their dealership. My temporary tag expired aft of May as an out of state buyer. They were very convincing about the ease of getting it titled through their dealership. My temporary tag expired after 45 days and I still did not have my title or tags. When I called them they did not return my phone call. Which is common for them. I eventually found out that they had not submitted the title paperwork until I called when my temporary tag expired. They offered no apology and offered a new paper temporary tag which still has not arrived as of this writing. They talk a good line but are weak on follow through, returning phone calls and making customer care a priority. Buyer beware. More
I purchased a Nissan Rouge July 2020 and was promised dent ins for 5 years however they failed to put it in the contract. what they should have done was made good on their promise instead I had to buy th dent ins for 5 years however they failed to put it in the contract. what they should have done was made good on their promise instead I had to buy the insurance for $220.00 and was told I would have to sue the previous management. More
Thank you Nicholas for a great buying experience. My wife an I are always apprehensive about walking into a dealer and being coerced by pushy sales people, but Nick was genuine, professional and very helpful an I are always apprehensive about walking into a dealer and being coerced by pushy sales people, but Nick was genuine, professional and very helpful. More
They were very accommodating with my needs and wants. They helped me through every step of the process and made car buying a lot easier than it was for me in the past. They helped me through every step of the process and made car buying a lot easier than it was for me in the past. More
I purchased a luxury vehicle and while I was at the dealership, I felt the experience was pretty good but I was lied too so many times as soon as I left the building, it became disappointing. I was p dealership, I felt the experience was pretty good but I was lied too so many times as soon as I left the building, it became disappointing. I was promised a key for my vehicle would be shipped to my houe. It never came. I have a legal promissory note that they have not honored. It has been 45 days and I don't have my title, they lied to me about a recall on my car that I had to pay for out of pocket. I will post reviews on every social platform about the lack of performance. I also have called my lawyer to get involved...I need my title!! More
What an amazing experience. I came in looking to lease a new Rogue for my daughter. Aaron greeted us right away and was quick to find us one with the options we were looking for. After a test drive and a r new Rogue for my daughter. Aaron greeted us right away and was quick to find us one with the options we were looking for. After a test drive and a review of the features we were sold. You can get a car anywhere, but the people made the difference. The general manager, Chris, came over to say HI and introduced himself. David is finance was a true professional and polite. I have never purchased a car from here, but I will be back. Thank you to Chris and his team. You made my daughters first new car experience one to remember. More
Update on my remote for my 16 Rogue,the service department looked at it and they determined my other remote wasn't working at all,so they ordered me another one and programmed it for me for no char department looked at it and they determined my other remote wasn't working at all,so they ordered me another one and programmed it for me for no charge. Thank you Nissan of Streetsboro for your great service. More