
Nissan of Streetsboro
Streetsboro, OH
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My salesman with very nice and friendly Jake Morris he did a good job, the place was very clean I would very comfortable through the whole process overall I think they did a great job even though I wasn't did a good job, the place was very clean I would very comfortable through the whole process overall I think they did a great job even though I wasn't able to buy my car that day More
I spent most of my day texting someone at VW of streetsboro. Sent them all my information and filled out a credit application, the whole nine yards. When chatting with whomever I asked about a spec streetsboro. Sent them all my information and filled out a credit application, the whole nine yards. When chatting with whomever I asked about a specific vehicle and we had also talked about my trade. During our conversation we set a time to meet and I was told to ask for Jacob. When arriving I was met with a random sales person. I asked for Jacob and was told that just a name they give and he could help me. I had to explain everything I had worked out with “Jacob” to this new sales person. They took all my information again and he then told me he had to walk over to Nissan or streetsboro to retrieve the vehicle. About 15 minutes later he returned with no vehicle and said that I had to walk over to Nissan and buy it from someone at that dealership. All this after I was told they were the same dealer. Now standing at Nissan I had to explain my deal for the third time. After the new sales person took all my information I waited for another 15 minutes to be told that the vehicle I had been working a deal on all day was sold. I was then told they wouldn’t honor the price on my trade. Needless to say this dealer is extremely unorganized and stereotypical in giving car sales a bad name. I had my children with me and it a complete waste of time. I will never entertain purchasing a vehicle from these dealerships furthermore, I will warn everyone about how poorly this transaction was handled. More
Great dealership, they were very helpful and made sure to walk me through every step and didn't leave any details out that I needed to know. Justin helped get me a great vehicle in good condition for not muc walk me through every step and didn't leave any details out that I needed to know. Justin helped get me a great vehicle in good condition for not much and did the best he could to get the best deal possible for me! More
Great buying experience, the staff is friendly and professional. Had a great experience working with Justin Murphy, he was also professional and explained everything to me. Plus I absolutely love my c professional. Had a great experience working with Justin Murphy, he was also professional and explained everything to me. Plus I absolutely love my car! More
I just bought a used vehicle from you July 9, and the title is still not transferred from a lease back in 2018. I’m paying on a vehicle I can’t even get in my name, is it even legal? My 2nd temp tag title is still not transferred from a lease back in 2018. I’m paying on a vehicle I can’t even get in my name, is it even legal? My 2nd temp tag expires 9/22 then I’ll have to submit a dealer complaint through the license bureau. Fix this. More
By far the worst customer service. I have attempted to purchase a 2018 Mercedes E63s valued at $80K+ for three weeks. I spoke with three sales representatives including the general manager Chris Wervey in purchase a 2018 Mercedes E63s valued at $80K+ for three weeks. I spoke with three sales representatives including the general manager Chris Wervey inquiring for the car and deciding to purchase. As I was finalizing the purchase, I get a call from one of the reps informing me that the car was sold to a local customer. I asked to talk to Mr. Wervey but he wasn’t available. This is unethical business behavior. I recommend you stay away from this dealership. More