Nissan of Streetsboro

Very satisfied with the buying process. Dallas did a great job! Was very pleasant to deal with and had us in and out in less than 3 hours. Dallas did a great job! Was very pleasant to deal with and had us in and out in less than 3 hours. More

Went to this dealership to find a truck and before I was able to get the one I wanted someone bought it I was devastated but the team at this dealership took the time to acknowledge the situation and promis able to get the one I wanted someone bought it I was devastated but the team at this dealership took the time to acknowledge the situation and promised me a truck similar if not better the next day with not much faith I waited and before I woke up I had received options and they did everything possible to get me what I wanted great place I would recommend them to everyone and I will definitely use them again More

Well done! That’s all I can say about my experience buying a truck here. I was in and out in less than 3 hours from the time I stepped on the lot. Dallas was ve That’s all I can say about my experience buying a truck here. I was in and out in less than 3 hours from the time I stepped on the lot. Dallas was very helpful and stuck with me through the sale. I would recommend this dealership for sure. More

Nissan may make a good vehicle, unfortunately the Streetsboro dealership is run by incompetence. I brought my money to Streetsboro because I have a valued interest in a particular vehicle. I had in Streetsboro dealership is run by incompetence. I brought my money to Streetsboro because I have a valued interest in a particular vehicle. I had in hand a check for 20k, ready to leave with a car that evening. The sales manager asked what interest rate I was given, he said if Nissan could match the interest rate, would I finance the car with them. I said yes with the understanding my 2 important vehicle needs were fulfilled. Throughout the discussions of purchasing the SUV, with three different salesmen, I made a number of inquiries I needed a second KEYBOB. I was told the second one was locked in a cabinet in a office. Now the problems begin. I am extremely upset with the disrespectful attitude of a sales manager named Chad who basically threated me and tried to intimidate me over the phone when I called inquiring the status of the second Key. First off who the xxxx is he to be involved with my handshake agreement with the salesman and a different sales manager at the time the purchase was made. He said I needed to purchase the key bob for $300.00 dollars, I said, NO, it was promised to me so since I was lied to, I was returning the SUV because the agreement was not fulfilled as promise. Then for some unknown reason Chad said to me the other sales managers were over 6 foot tall? My wife and I were shocked at the fact he drew a line in the sand. I ended the conversation ready to leave the house and return the SUV. Than the service manager called and said he would order the key as agreed upon two weeks earlier. I AM STILLED PISSED OFF ON THE DISRESPECT SHOWN BY A NISSIAN EMPLOYEE TO ME AS A CUSTOMER. I told the salesperson, ISH, I wanted a apology from Chad by 4pm that day, a apology never came. A few days later the KEYBOB arrived and was programmed as promised. Second I asked a number of individuals to provide me with a owners manual for my SUV so I know how everything functions with the vehicle. Again, very POOR and disgraceful customer service, I was told a owners manual does not come with vehicle, I was told I have to go online and purchase a book. Again this is a insult to me and everyone who has bought a car from the Streetsboro lot who was told this lie. I have asked to stop sending me email on car sales, the SPAM keeps arriving. I only feel is right to notify the regional dealership and the national customer service department that there is a major problem with how a customer who expected a professional presentation by the NISSAN dealership was actually given a BAIT and SWITCH sales pitch just to make a sale. More

My wife handled all of the negotiations on our purchase, (as per my direction) our salesman, Jared Smith was more than professional, courteous and educated about the vehicle (2023 Nissan Titan Pro4x). Even (as per my direction) our salesman, Jared Smith was more than professional, courteous and educated about the vehicle (2023 Nissan Titan Pro4x). Even as a new Sales Rep. he was very helpful to our out of state issues. He also called after our delivery to inform us that we left a key fob behind and he would mail it out that day. More

We purchased a truck from them in June and we were very satisfied with everything about the buying process. Seth Cook did a great job for us! We were so impressed with him and the dealership that my husb satisfied with everything about the buying process. Seth Cook did a great job for us! We were so impressed with him and the dealership that my husband took our granddaughter there to trade in her car. Her car had lots of issues and they worked very hard to get her in a great car with a payment she could afford. More

Very pleased with my experience here! I would certainly recommend to others. I drove a little over an hour to work with the sales team here and would do it again any time. I would certainly recommend to others. I drove a little over an hour to work with the sales team here and would do it again any time. More