Nissan of Staten Island

Very disappointed at my last visit to Nissan of SI. It was only my second time at this dealership after traveling to NJ for years to have my vehicle serviced there. I had a 10am appointment for an oil It was only my second time at this dealership after traveling to NJ for years to have my vehicle serviced there. I had a 10am appointment for an oil change and was checked in at 9:40. I added a tire rotation in addition to the oil change and was told there were 5 vehicles ahead of me and expect to wait 1.5-2 hours. After voicing my displeasure the woman stated she will try and have me done within 1.5 hours. At 11:30, one hour and fifty minutes later I asked for a status of my vehicle. The woman went out to the service area and she came back and I was told my car was next to go on the lift after that car is done and pointed to a car that was still being worked on. At that time I requested my keys and left the location without any service to my vehicle. The waiting area is small, cramped, and with uncomfortable chairs. What is the point to making an appointment and not honoring the appointment time? Now I know why I go to Nissan in NJ for service. I sit in a large waiting area with big leather couches, refreshments are available, charging ports and am out in a very reasonable amount of time. Nissan of SI,…you need to get your act together!! I will not be back. More

Nissan of Staten Island is the best dealership I have been to and this is my 6th Nissan Altima so I know! Igor Fleyshman was wonderful. He made sure I got the exact car I wanted. The Service Departmen been to and this is my 6th Nissan Altima so I know! Igor Fleyshman was wonderful. He made sure I got the exact car I wanted. The Service Department was absolutely exceptional! Miah Awad in the Service Department made sure my car was fixed perfectly so I could drive to Florida worry free! As others have said, they treated me like family from the Sales Department to the Service Department. I highly recommend Nissan of Staten Island to everyone and I came from NYC. More

The service was perfect. They are very knowledgeable and most of all the courtesy that I received I really appreciate it. From sales to management to insurance they all care They are very knowledgeable and most of all the courtesy that I received I really appreciate it. From sales to management to insurance they all care for the customers. Very happy More

Couldn’t have asked for a better experience, over and over again. This is the only dealership that truly treats you like family, for this reason I come all the way from south Jersey. The manager Igor gre over again. This is the only dealership that truly treats you like family, for this reason I come all the way from south Jersey. The manager Igor greets me at the door with open arms. He’s always ready and willing to do everything possible to make his customers happy. Damiano is an amazing salesman that gets me the best deals on my vehicles. He is very knowledgeable and friendly. I truly feel like these guys are my family at this point. Go see them! More

Victoria is very kind and very polite. I am shopping several dealers before I purchase and after some extensive research she was the best one who helped me with all my questions. She provi I am shopping several dealers before I purchase and after some extensive research she was the best one who helped me with all my questions. She provided such outstanding service and provided all the details that I needed in order to give me clarity on what to do next. I did not purchase my car yet but when I do I sure will be going to Nissan of see her. More

Give Nissan of Staten Island a try and you will love them! I am so happy with my 2023 Aryia! them! I am so happy with my 2023 Aryia! More

I leased 3 cars over the years and financed at least 2 other cars previously. I was always very satisfied with Nissan Staten Island until this recent lease. I was scammed by Fernando and the management other cars previously. I was always very satisfied with Nissan Staten Island until this recent lease. I was scammed by Fernando and the management this fifth or sixth time around. I have always, always been on time with my payments and have a good credit score. The deal I received was awful but I went into anyway because of the pressure they put me under. In the end I even after good credit and never once missed a payment I had to put $2,500 down which included the transfer of my plates and registration. To date I have not received my new registration and am now getting notices from the DMV that I have to renew my registration, after I put $2,500 down for all that to be done for me. I am outraged and will never ever lease another car from Nissan. More

Very polite at reception. The first guy helped me was very good. The finance manager was very thorough and very nice. The first guy helped me was very good. The finance manager was very thorough and very nice. More

process was easy and fast, super happy with my purchase! I was greeted by the manager right away. Any questions I had were answered without hesitation! Very honest environment! Definitely recommend working I was greeted by the manager right away. Any questions I had were answered without hesitation! Very honest environment! Definitely recommend working with Igor! More