Nissan of Staten Island

Great dealership experience! SEE DAMIANO! Two weeks ago, my husband and I found ourselves at Nissan of Staten Island. We were looking for some extra room as we are expecting at the end of this Two weeks ago, my husband and I found ourselves at Nissan of Staten Island. We were looking for some extra room as we are expecting at the end of this year. Damiano worked with us to make sure we left happy. One week and two Nissans later, we are beyond content. This dealership truly works with you. Great atmosphere and superb service. From Sales to finance to product knowledge, they excel. Damiano is the man! More

Ken went the extra mile for my wife and i Took my wifes versa there for an airbag recall only to find out that the parts to repair the drivers side airbag will not be available until spring 20 Took my wifes versa there for an airbag recall only to find out that the parts to repair the drivers side airbag will not be available until spring 2018 (it is now Aug 1 2017 This means that my wife will be driving her car for 8 or 9 months with. the potential to have the airbag inflator explode possibly injuring her badly or killing her (according to the NHTSA website) . Ken mentioned that he and the service manager would look into a possible loaner car but they would need authorization from Nissan.. I did not give it too much thought and took my wife's car home after they fixed the passenger side airbag. SURPRISE SURPRISE. a day later Ken called my wife and tells her to come in and pick up her loaner car.!, I was floored. This is the first time any dealer or dealer service dept has shown such compassion for us as a customer. I have yet to pick up the loan but suffice it to say I am impressed The new owners have truly turned the place around from what I found when we first had the car serviced.. Quite a turnaround. I think they have found a new customer More

Con artists Delt with Jimmy and Shaniqua. Totally lied to me over the phone to get me into the dealership and then tried to get me to buy a car I do not want. Delt with Jimmy and Shaniqua. Totally lied to me over the phone to get me into the dealership and then tried to get me to buy a car I do not want. More

This Service Center is the worse I have ever experience. They Blatantly tried to lie to me and then cover that lie up with more lies one after another. I had my 2009 Nissan Maxima towed there this Sat 5/20/1 They Blatantly tried to lie to me and then cover that lie up with more lies one after another. I had my 2009 Nissan Maxima towed there this Sat 5/20/17. on Monday morning the guy ken calls me to tell me we checked your car wit a diagnostic test and found that it is the Steering lock Mechanism auto theft shutdown and the cost will be $330.00. So I say wait a minute this happen three years ago with the same diagnostic and it was covered under the Manufacturing warranty. So why are you telling me this happened again and why wasn't it fixed the first time 3 years ago. He then proceeded to stutter and blame his mechanic for not doing a thorough diagnostic. I then said I'm not paying you nothing for a faulty part your service center put in. Tuesday: 5/23/17 Ken calls me this morning to tell me his mechanic did a thorough diagnostic and found it was a faulty wire to a fuse. SMH at this point I'm so frustrated with the lies I dont know what to believe, I just want my daughter's car fixed the proper way. So I said okay so now you found another issue? What happen to the Steering lock mechanism anti theft shut down? Now, that never happened? He stuttered again and said yes after we checked your vehicle more closely not it just a small little fuse that shut the car down. I say ok I will be there to pick up the car. I go to the service center around 3:00 the car is parked outside under a NO PARKING spot and it does not start. I scream for my son, and tell him the car does not start now. WTH did they do to it. NOTHING Was Fixed. I paid them for a fuse and my car still is not starting. THEY LIED AND THEY ARE POOR PROFESSIONALS I AM BRINGING A LAW SUITE AGAINST THEM. BECAUSE THE THIRD DAY THEY DID NOTHING AGAIN AND WE PAID THEM AGAIN FOR A WHOLE SORT OF OTHER ISSUES NOW. SO THEY DID THREE DIAGNOSTIC'S AND FOUND SOMETHING NEW EACH TIME. FREAKING LIARS i HOPE NO ONE EVER TAKES THEIR CARS TO THIS CENTER THEY ARE AS SHADY AND SNEAKY AS THE FIRST OWNERS AND THEY WILL PAY FOR RIPPING CUSTOMERS OFF. Concern Owner of a Nissan of SI. Thank you and please do not give them your money go somewhere else. More

Fake info and fake certification information advertised I found a camry on their website that says Certified Preowned with 7 years/100000 miles limited warranty. When I went to the dealership, the engine wa I found a camry on their website that says Certified Preowned with 7 years/100000 miles limited warranty. When I went to the dealership, the engine was flooded with salt and grease, and the certification that was advertised was all fake and they informed us that it is not a certified car and that the warranty advertised on the website was put there by mistake. The manager Jimmy was very rude when I mentioned this to him and we left them and I do NOT recommend this dealership. More

Not willing to work with you i would not recommend dealing with this dealer though very nice unwilling to workout a good deal . I ended up taking my business else where who gave m i would not recommend dealing with this dealer though very nice unwilling to workout a good deal . I ended up taking my business else where who gave me a better deal I recommend doing that since the dealer flat out said they could not match the offers I told them I was getting . I was told one story and given another and that to me is bad for business would recommend shopping around before signing up for a bad deal . More

My worst car dealership experience. I went Staten Island Nissan to buy the Nissan Rogue not knowing it was to be my worst car buying experience . I went to this dealership with the true I went Staten Island Nissan to buy the Nissan Rogue not knowing it was to be my worst car buying experience . I went to this dealership with the true car price that I got from MCU Bank auto loan. They said price on true car was wrong. Went back and forth with pricing. Then after all tha they said I had to get it in white,said I didn't want white, told them that I would wait till color I wanted was available. Then they said they had color I wanted was at another dealership. I could get tomorrow . They never had at there other dealer, it was in transit? Then when I was financing I wanted to use MCU for loan but Dave the finance manager said I had to use Chase bank whose loan rates was higher because I would lose $1200 price cut and had to wait 3 months to pay off or would lose discount. This whole experience with these crooks was my worst buying of a car. Do yourself a favor do your home work. If a dealer doesn't honor true car or a loan or any other discounts, walk away. Spent the whole day at Nissan. This process should not be this long. I should be quick,enjoyable, hassle free. More

Excellent experience Highly recommend to a friend, the service was absolutely amazing. They worked with me to insure that I got the best deal I can. These people are true Highly recommend to a friend, the service was absolutely amazing. They worked with me to insure that I got the best deal I can. These people are true professionals . More

Rich is the man Rich made my experience at Staten Island Nissan so easy. He along with Jimmy D. Worked wonders for my son they were more concerned about my son than t Rich made my experience at Staten Island Nissan so easy. He along with Jimmy D. Worked wonders for my son they were more concerned about my son than themselves and that truly made me feel great. I am going back on Saturday for myself and they are the only two people I would work with. I'm sure everyone at SI Nissan is good but these two gentlemen are the best. More

Buying a car doesn't have to be stressful! Buying this car turned out to be a surprisingly pleasant experience which took less time than I anticipated. The staff was professional and knowledge Buying this car turned out to be a surprisingly pleasant experience which took less time than I anticipated. The staff was professional and knowledgeable. Once the trade-in value of my old car was determined, I made my decision on the new one and it was done. By the time I returned from the bank with my certified check, it was a short wait before the paperwork was complete. The staff I interacted with seemed to have good chemistry with each other which probably moved the process along. More