Nissan of Staten Island

Thieves and liars!!! Not under new ownership! Do not go here Brought car for service, from get go so rude all staff.They lied from beginning. Kept my car there for days. Then damaged my car, and lied and covered Brought car for service, from get go so rude all staff.They lied from beginning. Kept my car there for days. Then damaged my car, and lied and covered it up. They never gave me any paperwork. Forged the damage afterwards on the paperwork that they never gave me on the first day. Horrible people. Manager screamed at me in front of customers. I have never in my life seen a business run like this in my life. Everyone has told me a different story. One lie after another. They said they dont have cameras when I asked for footage. I spoke to the owner and he said he would call me back and never did. No one would give me the owner's info. I had to find it out on my own it was a big secret, because it's not under new ownership! The manager spoke to me as if I was garbage and screamed at me. I am a woman and had my children in the car you just dont do that to someone!!! I have never been so embarrassed in my whole life. So unprofessional!! The whole service dept needs to be replaced!!!! More

Staten Island Nissan is the Best Mr Lenny Mihailov is just awesom , for him to have patience with me and not to get annoyed by me asking a lot of questions and answer all my concerns Mr Lenny Mihailov is just awesom , for him to have patience with me and not to get annoyed by me asking a lot of questions and answer all my concerns was jus wonderful .even my daughter was impress ,she knows how crazy and difficult i can get . Thank you guys for helping me am extremly happy with my purchase . Thank you too Mr Daniel Cossack. My 2nd born is gonna love this graduation surprize gift. More

Stay away from these service dept.clowns !! I brought my Murano to them for a simple factory recall. While my vehicle was in their possession they damaged my telescopic steering column and it co I brought my Murano to them for a simple factory recall. While my vehicle was in their possession they damaged my telescopic steering column and it cost me $843.79 to have them repair it. They would not even admit to me that they damaged the two motors that control the steering mechanism. They said it was a coincidence that this happened while they had my vehicle in their shop and it would have happened anyway. Coincidence, I don't think so! They refused to own up to their actions and admit they damaged my vehicle. They tried to cover up their mistake hoping I would not notice what they did. Nissan of North America was just as bad and refused to do anything to reimburse me for the damage their dealership caused. The worst part of this incident is the attempted coverup of their incompetence by this service dept. If you know what's good for you stay far far away from this dealership and in particular their service dept. I wish I could give minus stars, they earned it. The Better Business Bureau is going to hear about this. A simple factory, no cost recall turned into a $843.79 cost to me. They just don't care. It's the kind of place after you buy a car and leave the showroom, you're on your own. They do not care about repeat business. In my experience with them and their so called factory trained mechanics, they would have trouble putting together a three piece puzzle. More

bunch of liers and mechanics who dont know what there doing I brought my juke in for service 3 times for the same radio issue.(message said to insert nissan sd card in radio which is already in there). the la I brought my juke in for service 3 times for the same radio issue.(message said to insert nissan sd card in radio which is already in there). the last time i was there raj the person behind the desk there told me call 1800 nissan 1 if it happens again . i called them up since it happend again and they told me there is nothing they can do cause raj said he couldn't duplicate the problem, meaning according to him he never saw the problem. This is a flat out lie! i told him the error message was on now and he sent me out to talk to a mechanic which saw the problem and fixed it again. So i dont know why he is telling nisssan 1 that he couldn't duplicated it and there was no error message when i came in.. Nissan one told me that raj never should have told me to call them and if i want i could bring the car to another dealer, I shouldn't have to pay gas and tolls and drive way out of my way cause my dealer is concomitant. neither raj or nissan1 was any help. thank god i founed out now before i bought there extended warranty More

pissed off i was happy til i had to go service more often go to route 22 nissan if you need help i have alot of people working on to help me get my situation f i was happy til i had to go service more often go to route 22 nissan if you need help i have alot of people working on to help me get my situation fixed More

Patience & Customer-centered Service I was taken care of despite the unique challenges that came with my purchase. I felt welcomed & valued. Every staff put up a smile with every eye cont I was taken care of despite the unique challenges that came with my purchase. I felt welcomed & valued. Every staff put up a smile with every eye contact. Friendliness is so contagious here that when you go in unsure or undecided, you come happy and connected. More