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Nissan of St. Augustine
St. Augustine, FL
445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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445 Reviews of Nissan of St. Augustine
July 15, 2020
Great I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same tim I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same time. I believe I was out and on my way before 11:00. More
by KJCLEAVES
Verified CustomerEmployees Worked With
Gerron Miles, Ryan Neville
July 15, 2020
I am very impressed with Marvin and his professionalism as well as your shuttle driver! I will return for all needs whether a service or new vehicle. as well as your shuttle driver! I will return for all needs whether a service or new vehicle. More
by EYORIO
Employees Worked With
Marvin Dames
July 15, 2020
Very good, efficient, and finished in a timely manner. People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, who helped us lease our Rogue in January 2018, always makes a point of saying hello and chatting whenever he sees me waiting for service to be completed. He's friendly and we'd gladly deal with him again when our lease ends. More
by PSANDS555
Employees Worked With
Gerron Miles, Cynthia Benefield, Marvin Dames, Ryan Neville
July 13, 2020
Quick Service This was my first interaction with Ryan and he was courteous. Also, the length of time I spent at the facility was reasonable for the services render This was my first interaction with Ryan and he was courteous. Also, the length of time I spent at the facility was reasonable for the services rendered. More
by Jan H
Employees Worked With
Tim Wombolt, Marvin Dames, Ryan Neville
July 11, 2020
Marvin was very professional and thorough, he greeted me upon arrival, opened my car door and asked how he could assist me, he listened to me vent about my windshield being cracked on the way to the dealers upon arrival, opened my car door and asked how he could assist me, he listened to me vent about my windshield being cracked on the way to the dealership. More
by CLAUDETTEJT
Employees Worked With
Marvin Dames
July 11, 2020
Great service dept Ryan in service has communicated well and we have worked through a nagging problem. Clean dealership and waiting lounge and minimal time spent waiting Ryan in service has communicated well and we have worked through a nagging problem. Clean dealership and waiting lounge and minimal time spent waiting for service to be completed More
by BOBAR1200
Employees Worked With
Ryan Neville
July 11, 2020
On Thursday 7/9/2020 I came in for an oil change. I also knew I needed new tires based off of my last visit for an oil change. Last time I was in there they gave me a quote of $600 & change for a set of 4 b knew I needed new tires based off of my last visit for an oil change. Last time I was in there they gave me a quote of $600 & change for a set of 4 brand new tires and this time I was charged $900 plus. When I asked why the price changed all they could tell me was there was “probably” a promotion going on at that time. I am not pleased with the amount I paid for the tires, especially considering I could’ve went elsewhere and got 4 new tires for way less than what I was charged on Thursday. More
by AJGMSCHROED
Employees Worked With
Ryan Neville
July 10, 2020
Quick & Courteous Great Customer Service - From Check-in throughout the entire process. Very Pleased & Amazed that they didn't find anything additional items that neede Great Customer Service - From Check-in throughout the entire process. Very Pleased & Amazed that they didn't find anything additional items that needed to be fixed. When does that ever happen? Will definitely be back for our next service! More
by ETSUPPORT
Employees Worked With
Marvin Dames
July 10, 2020
Marvin, got me in right away. Explain what I needed and answer all my questions. My car tires were rotated and and explained the multiple point inspection. answer all my questions. My car tires were rotated and and explained the multiple point inspection. More
by GWEITZ410
Employees Worked With
Marvin Dames, Arrin Murray, Ryan Neville
July 10, 2020
IT WAS A LITTLE EXPENSIVE THE SERVICE WAS FINE THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND FRIENDLY. HOWEVER I HAD TO WAIT FROM 1230 UNTIL 5 PM. I WASNT HAPPY ABOUT THAT. THE SERVICE WAS FINE THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND FRIENDLY. HOWEVER I HAD TO WAIT FROM 1230 UNTIL 5 PM. I WASNT HAPPY ABOUT THAT. More
by DAPHNEHOLLAND42
Employees Worked With
Ryan Neville
