Nissan of St. Augustine

Scammers!! Liars!! Beware of internet pricing scams!! I inquired about a vehicle that was an internet special, and was told that it was still available. I actually talke Beware of internet pricing scams!! I inquired about a vehicle that was an internet special, and was told that it was still available. I actually talked to Lexi about the vehicle for 3 days. I made sure she knew I would be driving from Tallahassee to St. Augustine. I was very thorough in my questions about the vehicle, and before I drove over I contacted Lexi to ensure the vehicle was available. I took off from work early, (told Lexi this) and texted Lexi again at 2:20 before I left Tallahassee to make sure the vehicle was still there. She said yes, and I told her I was on my way. About 1 1/2 hrs before arriving at the dealership, I received a phone call from another sells person telling me that the vehicle had just sold. He tried to tell me that Lexi was not there. When I told him I talked to her and she said she was there, he changed his story to she had an emergency and had to leave that morning. I then told him that I talked to her at 2:20 and she told me the vehicle was still there and did not say one word about not being there. He told me they had another vehicle that was just magically traded in just like the one I was coming for EXCEPT it had a bad transmission, but they would sell it to me for the same price!! I said no way, and he connected me to a manager who tried to blame me for not coming to buy the vehicle sooner!! You can figure out the scam I’m sure!! More

POOR SERVICE after the sale Unfortunately, we have a long standing history with this dealership. Service after the sale is and has always been NON-Existent! It is about the dea Unfortunately, we have a long standing history with this dealership. Service after the sale is and has always been NON-Existent! It is about the deal for them! We purchased a second Nissan having sworn off ever buying another due to the myriad of issues we had with our first Nissan and our lack of confidence in the service team at this dealership. We had difficult decisions to make with our then 10 year old Nissan's AC broke finding that it would cost thousands to repair, then swooped in Dino. He's the deal man, and he offered us concessions and a great closing price which at the time seemed to negate our past experience. Have no fear, things are different - but be wary... We were offered a lifetime warranty and proclamation that we did not have to get service done at Nissan (knowing our past experience). The unfortunate thing is when you don't get the service done at Nissan you also don't receive the list of Nissan recommended services - which has to be met and completed for the warranty to be valid. Have I taken care of my vehicle - you bet. Is it to their recommended timeline, who knows. Additionally, Nissan sent me to St. Augustine Nissan recently to have a corrosion warranty item reviewed. In doing so, Cynthia, the service manager, was going to forward photos to Nissan. When I called Nissan 4 weeks later - they said the dealership hadn't seen me in two years. This is par for the course - I recently shared my feedback and concerns with Gina, the controller, who stated she or the GM would call me back before EOD. Two days later - I'm on Yelp! If you love Nissan and have to have one - buy it and get it serviced somewhere else. More

Tim is great at his job Tim made buying a car a great experience! Thank you very much. A real personality who cares, I would recommend him to anyone who’s wants to buy a car. Tim made buying a car a great experience! Thank you very much. A real personality who cares, I would recommend him to anyone who’s wants to buy a car. More

Great Service I received great service. I went in for a service appointment for my 2014 Maxima and left with a brand new 2019 Altima. With no money down! Thanks I received great service. I went in for a service appointment for my 2014 Maxima and left with a brand new 2019 Altima. With no money down! Thanks More

Great work very helpful getting what you need and more every one helps very friendly environment good consumer service get in and out great work work very helpful getting what you need and more every one helps very friendly environment good consumer service get in and out great work More