Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nissan of St. Augustine
St. Augustine, FL
445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
445 Reviews of Nissan of St. Augustine
June 26, 2020
Been coming here for 9 years, everyone is like family to me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down t me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down the best in St. Augustine!!! More
by KRAZYHOTELWORKER
Verified CustomerEmployees Worked With
William Barnes, Clayton Fields, James Wright, Cynthia Benefield, Marvin Dames, Ryan Neville
June 26, 2020
Hello Nissan of St. Augustine. I already sent a review Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your s Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your service department. This would be the third time that we were not so happy with the service for sure when they just hang up on you. Not so professional. I would love to hear from the service director. I have three Nissan in my household and I would not like to go to a different dealership for my vehicle needs but the service is terrible in St. Augustine Nissan and I will avoid to go there if possible. I had three upsetting visit / experience with them. I have never heard any dealerships or customer services personal who hangs up on guests/ customers. The only reason I am sending this note because you keep asking for my feedback. I hope I hear from Cynthia. Thank you More
by TUNDE.OCONNOR
Employees Worked With
Marvin Dames, Ryan Neville
June 26, 2020
recall problem I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything would be taken care of and followed up with phones to me. More
by DAGOOSE123
Employees Worked With
Ryan Neville
June 26, 2020
My husband and I we take the ride to service my car at St. Augustine were very happy with the customer service Ryan gives us, he is very professional. Great access to the Nissan family. St. Augustine were very happy with the customer service Ryan gives us, he is very professional. Great access to the Nissan family. More
by MNEGRON300
Employees Worked With
Ryan
June 26, 2020
Wonderful service, great attitude, very interested in providing the service to accomplish any problems that we have with our vehicle. Ryan was very courteous and caring. providing the service to accomplish any problems that we have with our vehicle. Ryan was very courteous and caring. More
by TEDSCHIRMER
Employees Worked With
Marvin Dames, Ryan Neville
June 26, 2020
I always have a wonderful experience going to nissan of St. Augustine to get my car serviced. The main reason is because of Marvin!!!! I can’t say enough about how friendly, professional, and courteous he St. Augustine to get my car serviced. The main reason is because of Marvin!!!! I can’t say enough about how friendly, professional, and courteous he is!! I could go else where but Marvin is what keeps me coming back. I feel it’s not always about a company but the people that work there!! More
by ASMOLLICH0001
Employees Worked With
Marvin Dames, Marvin Dames
June 25, 2020
They have been good to me. They provided a loaner for my repair during the shelter in place that has been going on recently. I have been going to them since my purchase. repair during the shelter in place that has been going on recently. I have been going to them since my purchase. More
by KEVINJENKINS1
Employees Worked With
Cynthia Benefield
June 25, 2020
Service was good, didn't wait long Ryan was good on the check in and check out. The services were completed pretty quickly and I was on my way without issue. Cynthia singing made ever Ryan was good on the check in and check out. The services were completed pretty quickly and I was on my way without issue. Cynthia singing made everything feel happy! :) More
by EAORASCO
Employees Worked With
Ryan Neville
June 25, 2020
As always, great service & caring!Like being able to As always, great service & caring! Like being able to deal with a professional like Marvin. Not sure I like you requiring 25 jword minimum change As always, great service & caring! Like being able to deal with a professional like Marvin. Not sure I like you requiring 25 jword minimum change More
by MJM620
Employees Worked With
Marvin Dames
June 25, 2020
The Service Department is AWESOME! The service department at Nissan of St. Augustine is always good. They let you know what you need, what it will cost, how long it will take and keep The service department at Nissan of St. Augustine is always good. They let you know what you need, what it will cost, how long it will take and keep you updated in the process. In addition, all of the folks in the service department are always pleasant and friendly. More
by JLEMASTERS
Employees Worked With
Ryan Neville
