Nissan of St. Augustine

Dissatisfied Once Nissan of St. Augustine sells you a new Nissan, the quality service ends. I requested the service manuals which I never received three times and Once Nissan of St. Augustine sells you a new Nissan, the quality service ends. I requested the service manuals which I never received three times and all three times they said I could buy one online. It's their responsibility to send me one, not for me to pay for something I never received. Go elsewhere when you need a new car......Bob More

Tracy Green Always thorough and quick service, whether routine maintenance or warranty work. Comfortable and clean waiting area --also furnished with refreshment Always thorough and quick service, whether routine maintenance or warranty work. Comfortable and clean waiting area --also furnished with refreshments. Courteous staff every step of the way. More

Great experience We purchased our 2014 Rouge from St Augustine Nissan, We were very pleased with the sales help we didn't feel pressured to buy. We purchased our 2014 Rouge from St Augustine Nissan, We were very pleased with the sales help we didn't feel pressured to buy. More

Perfect!! I have purchased in my married life 7 Nissan's (Datsun) and have been very happy with all of them. my last purchase was the Nissan Maurno in 2011 and I have purchased in my married life 7 Nissan's (Datsun) and have been very happy with all of them. my last purchase was the Nissan Maurno in 2011 and I Love that car!!!!The staff at the St. Augustine location are very knowledgeable, courteous and friendly. Ace treats me like family and always asked about my husband when I come in. Most people could care less about that but for me it shows that he remembers me on a personal level and I appreciate that. My husband and I are thinking about getting another car and trading in his CTS, and it just might be another Nissan. More

service advisor Great service department always pleased with the help and the free car wash very knowledgeable staff clean waiting area and always clean refreshment a Great service department always pleased with the help and the free car wash very knowledgeable staff clean waiting area and always clean refreshment area and restrooms More

Excellent I appreciate everything you guys have done for me and I would recommend you to anyone, and you guys have excellent customer service. Thanks so much!! I appreciate everything you guys have done for me and I would recommend you to anyone, and you guys have excellent customer service. Thanks so much!! More

Excellent buying experience I was quite impressed with Nissan of St. Augustine. I bought a used MazdaSpeed Miata from them. It replaced my previous Miata, one that was 19 year I was quite impressed with Nissan of St. Augustine. I bought a used MazdaSpeed Miata from them. It replaced my previous Miata, one that was 19 year old, heavily modified and worn down, and that needed more work than I had time for. The new Miata is in excellent condition, I got it at a fair price, and they gave me more for my old Miata than I had thought it was worth. All this without any need for arguing or other unpleasantness. And the entire process was completed in a very reasonable time. The MazdaSpeed Miata is a relatively rare car; a second generation Miata that was turbocharged by the factory itself. I really wanted one, but there are not may used ones around. I live in Tallahassee, Florida, and AutoTrader.com only listed about four in all of Florida. There were a few more in Georgia. Unfortunately, when I started calling around, about half or so had already been sold. But the St. Augustine one was still available, and seemed to be the best option. So I drove to St. Augustine in my 18 year old Miata that I wanted to replace by a MazdaSpeed. Frankly, I was not at all sure that I would not be driving my old Miata back again too. You can hardly pretend that you do not really want a car if you are willing to drive 2.5 hours each way to look at it. So I figured that someone might decide to raise the price or add charges. That could all be very unpleasant. However, I need not have worried. When I got there, the dealership was a modern, clean facility. It had a list of "What we owe you" rules of conduct on the wall. Reading them, I thought "If they go with that, it may not be that bad after all." And so it was. I looked at the MazdaSpeed and it seemed to be in excellent condition. They looked at my old, heavily modified, Miata. The guy from the shop who did that was extremely knowledgeable about Miatas, including their aftermarket stuff, I was really surprised. After that, they gave me a cup of good coffee, and when the sales man came back, he had a bill of sale all ready that I could not argue with. They gave me the car at the listed AutoTrader price, although it was listed higher for local walk ins. Better still, they gave me more for my old Miata than I thought it was worth. I assume they can make some profit on it, but I do not see how that could be very much. So I accepted gladly. They did the paperwork like transfer of title and tag in what I thought was a very reasonable time. I signed everything and was out of there in my new MazdaSpeed in time to reach Interstate 10 before it got dark. (I had arrived in St Augustine at about 5 pm.) Back in Tallahassee, I had the MazdaSpeed thoroughly checked out by the local shop that specializes in Miatas and similar cars, and that I have been using for my old supercharged Miata for many years. The car passed with flying colors. No work needed. So I decided to use some of the saved time to write this review. More

Due to the general lack of integrity with regards to any of the promises made by associates (including GM Todd Brillis) of "Nissan of St. Augustine" despite the loyal business we had given them over a numbe of the promises made by associates (including GM Todd Brillis) of "Nissan of St. Augustine" despite the loyal business we had given them over a number of years with purchases and leases... my wife and I have changed dealerships and manufacturer. Their employee turnover is worse than their integrity... so their words and even signed, written promises aren't worth the cheap copier paper they printed them on. More

The salespersons was very helpful as well as courteous. He has answered all of the questions and was able to get us great deal on the car. We have left the store very satisfied with the experience. I would He has answered all of the questions and was able to get us great deal on the car. We have left the store very satisfied with the experience. I would definitely go to this dealership to purchase another vehicle. More

All employees were very friendly, helpful, and not pushy. Call backs were in a timely manner. Care was given to expediate my closing time and assistance was given to explain all features of the vehicle. A Call backs were in a timely manner. Care was given to expediate my closing time and assistance was given to explain all features of the vehicle. Ava Hamilton did a super job of making me feel comfortable and answering all of my questions. More