Nissan of St. Augustine

Excellent I bring my 2012 Versa in for service every 3,500 for and oil change and filter. Every 7,000 for a tire rotation. No pressure, just suggestions. Las I bring my 2012 Versa in for service every 3,500 for and oil change and filter. Every 7,000 for a tire rotation. No pressure, just suggestions. Last trip in my battery failed while in the service bay, replaced under warranty, no questions asked. Now if I could just get them to tighten my valve stem caps better....HA! More

Nissan Service of StAugustine I like the dealership as it gives a small town feel. I never feel pressure to spend more or buy something I do need. The service adviser always has my I like the dealership as it gives a small town feel. I never feel pressure to spend more or buy something I do need. The service adviser always has my best interest at heart. And more often than not I am in and out quickly with a complimentary car wash and vacuum! More

friendly,quality, service dept. on a great car location is close , service and quality meets all my needs . we love our nissan maxima . we get all our oil changes here and any service to the nissan location is close , service and quality meets all my needs . we love our nissan maxima . we get all our oil changes here and any service to the nissan here . this service center always goes above and beyond for satisfaction . More

Incredibly Deceptive Blake was a friendly salesman and seemed to know the cars he was selling. However, he said they had a little room to move on the price of a used car. Blake was a friendly salesman and seemed to know the cars he was selling. However, he said they had a little room to move on the price of a used car. I came back to purchase the car, hoping for a little bit of a budge on the price, but when he asked the manager (Dino), he stated that they had no room to move on the car. I had told Dino that when was ready to auction the car to give me a call and I'd pay Manheim. He then offered to show me the auction price, and pulled up a black book/Manheim report and kept showing me the price of vehicles with 5,000 or fewer miles. The car we were discussing had about 8.5K. I looked at the OTD pricing offered, and noticed that the mileage listed was 3,000 miles lower than the mileage on the odometer. (Keep in mind, even if it doesn't sound like much, on a relatively new car, this is 8.3% of the warranty) When I asked Dino why there was a discrepancy, he told me that they had been using the car as a RENTAL since there were so few miles. There is no indication of a second use as a fleet/rental vehicle on the Carfax. The management structure at this dealership is unscrupulous to say the least. I would never consider purchasing a car from them, no matter the deal. I'd much rather pay a little more and know what I was walking into rather than save a few hundred bucks. More

Sales manager yelling at customers! I have never been so disrespected as I have been today when I went to Nissan of St. Augustine. While working through a deal with a salesman (Alex), wh I have never been so disrespected as I have been today when I went to Nissan of St. Augustine. While working through a deal with a salesman (Alex), which the salesman was great, the price on the car just magically went up $2,500. I can understand the mistake and the dealership agreed to sell me the car at the before price. I was told I could get the car in my payment range and I was told I could get so much for my trade. When it came time to buy the car and I was to do the deal with Targi, the sales manager, because my salesman was out that week. Targi refused to use the numbers I had talked with the salesman about and refused to give me the proper amount for my trade in. What he was trying to do was make up for his money lost when the vehicle was priced wrong. Targi was the most rude sales manager I have ever met, I have never been yelled at in the middle of a dealership with all the salesmen standing around listening. Yelling at me saying my car is not worth the value, that I have in writing from 4 other dealerships in town! He wanted to make up the money that he lost with the wrong pricing by taking value off of my vehicle. I will NEVER go back to Nissan of St. Augustine and I will let all of my family and friends know about my bad experience. They just lost a huge customer. More

Misleading salesperson, rude manager I bought a used Altima from Nissan of St. Augustine. I was misled by the salesperson (Scott) about the length of an extended warranty that came as par I bought a used Altima from Nissan of St. Augustine. I was misled by the salesperson (Scott) about the length of an extended warranty that came as part of a "certification" package they recommended for my used car. After the deal was done (but before taking the car home), I realized the discrepancy and said that I no longer wanted the certification because it did not offer the warranty I was promised. The salesperson conveniently denied what he originally told me and I thought I might be totally out of luck, but one sales manager (Dino) wanted to help make things right. He pushed for the other sales manager (Ace) to let me redo the deal without the certification fee and warranty. I overheard Ace cursing at Dino about me, and when I eventually redid the contract, Ace was rude and unprofessional toward me. Although it still ranks as the worst car buying experience I've ever had, I appreciate Dino and am thankful that some people still care about customer service. More

excellent The service department is the best i have ever delt with. Prices are fair. Staff is extremely friendly. They provide a free wash. Excellent service. The service department is the best i have ever delt with. Prices are fair. Staff is extremely friendly. They provide a free wash. Excellent service. More

Quick and Easy Very smooth car buying experience. Everyone that I came in contact with at the dealer was a pleasure. Service department has been great so far as we Very smooth car buying experience. Everyone that I came in contact with at the dealer was a pleasure. Service department has been great so far as well. Would definitely recommend. More

Nothing but praise for this dealership. I've been coming to this dealership for the past four years. I first bought a new 2010 Nissan 2.5 SL Altima. I was treated very fairly and the price w I've been coming to this dealership for the past four years. I first bought a new 2010 Nissan 2.5 SL Altima. I was treated very fairly and the price was right. I continued to have this car serviced there and each time the experience was very good. I recently bought a new 2014 Nissan 2.5 SL Altima there. The Sales Rep was Tarig Sagri. We agreed on the sales price and I bought the vehicle. Tarig was very personable and professional. I would do business with him again. Very happy. Thanks Nissan of St Augustine. More

No time wasted- straight up and forward!! I have to say it ws a very easy process. I went there knowing what i wanted... The salesman Gave me exactly what i was looking for right down to the I have to say it ws a very easy process. I went there knowing what i wanted... The salesman Gave me exactly what i was looking for right down to the color!! Financing was a breeze and i truly love my 2014 Nissan Juke!! I get so many compliments on my choice and i love the drive!! More