Nissan of St. Augustine

Service department The mechanics are knowledgable and service manager is always available to help if needed. I had a small issue and he immediate corrected it without q The mechanics are knowledgable and service manager is always available to help if needed. I had a small issue and he immediate corrected it without question. More

misleading advertising. Follow up to prior reviewer I was mailed an advertisement that said that I had won a new car or $25,000 (just like the prior reviewer). To make sure, I called and a woman picked I was mailed an advertisement that said that I had won a new car or $25,000 (just like the prior reviewer). To make sure, I called and a woman picked up the phone and asked for the mailing number, when I gave it to her, she said "congratulations, you have won the grand price" can you come now and make sure you bring a picture id. I asked her again if this was one of those deals where everybody is told that they won something and he said no. We traveled for 90 minutes the next day and a guy that had a"code name" tried to talk us into getting an upgrade, when we showed him our "winning number" he said that we had not won except for a lottery ticket , smiled and walked away. This is a terrible way to try to do business and we will make sure we NEVER set foot in that place again. More

i was mailed a winner of new car or 25.000 dollars they told me I did not win nothing and I said wears my money I showed the winningpaper and they put it in the trash can I am going to s they told me I did not win nothing and I said wears my money I showed the winningpaper and they put it in the trash can I am going to sue them for fraud and slander to start give me my money or car 0r be sued for 1.000000 dollars . More

Disapointing to say the least My husband purchased a car for me with a credit score of over 780. Which happens to be under 699 when they were done running it 10000 times. We were My husband purchased a car for me with a credit score of over 780. Which happens to be under 699 when they were done running it 10000 times. We were lied to an sold a 10000 dollar,car,for 25000. We were told that the first 4 payments would be made for US...They did not mane one. They gave the bank the wrong address so we never received the payments or anything else. Visited the dealer ship 4 times an Never,got a call back from the manager or anyone. I would not buy from them ever again but had a great experience with WestSide Nissan. Mike the credit manager is awesome an the dealership is awesome. More

Best Service Ever I had my 25,000 mile service done in St Augustine. I did not have to wait long and the service people could not have been more polite. This is where I I had my 25,000 mile service done in St Augustine. I did not have to wait long and the service people could not have been more polite. This is where I bought my car and I have been going back ever since. I get the same excellent service each time. More

Really? Went to St. Augustine Nissan to buy a car with my husband. We got what we wanted in a car, even though salesman was not really nice to me and did not Went to St. Augustine Nissan to buy a car with my husband. We got what we wanted in a car, even though salesman was not really nice to me and did not offer helpful suggestions. We were all set to buy the car end up waiting for hours to talk to someone in finance. The man in finance was extremely rude to me and my husband and treated us like we were morons. We walked out happy to be done with our purchase experience. Then to top it off the salesman call us about a month later and asks us if we like the car. We say yes and tell him we never received the survey to tell them about our experience. He tell us that it is not important and that it probably end up in our spam and that this happens a lot. Ended the conversation abruptly I guess he really did not want to talk with us. In the end I checked my spam the e-mail was not there. I guess like the salesman said however my opinion really does not matter to them. I am never going back there and I hope after reading this others will realize this is not a place to go to buy a car. More

almost I went to test drive a car met a pleasant salesmen had a good test drive and was going home to sleep on it, next day I returned to try and make a dea I went to test drive a car met a pleasant salesmen had a good test drive and was going home to sleep on it, next day I returned to try and make a deal. this is where it all went to pot they would even try to consider my offer nor give me a reasonable off for my car. not a good experience for person whom turned round and bought a better car from another dealer the next day !!! More

internet sales dept rude. Request a price on line. Salesman called and was very rude on the phone. Quoted a price so within the next few days went in and they said oh sorry we Request a price on line. Salesman called and was very rude on the phone. Quoted a price so within the next few days went in and they said oh sorry we made a mistake. Was contacted by sales manager on line. He never got back with us. Seems to not be a very reputable dealership. Sorry to say we liked the cR we drove. At this time wouldn't recommend them to anyone. More

Awesome sales and service department! Bought my son a new 2014 Altima 2 years ago now. Every time we bring the vehicle in for routine service the entire staff is so nice and accommodating. Bought my son a new 2014 Altima 2 years ago now. Every time we bring the vehicle in for routine service the entire staff is so nice and accommodating. More

Their Scratch & Win Promo is a total Scam! I get that dealerships have been sending out keys as a promo to lure you in to see if your key opens the door, for years. This current promo, however I get that dealerships have been sending out keys as a promo to lure you in to see if your key opens the door, for years. This current promo, however, is extremely misleading. They have a scratch & win feature in addition to the key. It states that you can scratch off a number and if your number matches a prize, you are a winner. I scratched mine off and it indicated that I had won the car and/or $30,000...I couldn't believe it and kept reading. It tells you to call the dealership number provided and give them your activation code which I did. They verified my address, which is really what clenched the deal in my mind and with that verification told me I was indeed a winner and get down there and see "Amber" to claim my prize! I almost fell off my chair and asked the operator if she was sure I had won, and she said it would have to be verified when I came in blah, blah but that my activation number & address indicated I had won. It ended up a total hoax. It really was misleading and they play along and get you to come in. I was at the dealership for 20 minutes before I realized I had been had. I usually don't fall for these scams. I will NEVER buy a car there. Shame on you NISSAN!! A waste of a valuable few hours of my time, not to mention my disappointment! More