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Nissan of St. Augustine
St. Augustine, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 450 reviews
Terrible service department Worst experience at a Nissan dealership I have ever had. I have had Nissans for past 15 years. Went to this dealership for oil change/tire rotation an Worst experience at a Nissan dealership I have ever had. I have had Nissans for past 15 years. Went to this dealership for oil change/tire rotation and to fix my squeaking brakes. Brakes have been making noise for couple months. Was told from a different dealership it would take a few hours to fix and they couldn't fit me in. I elected to drop it off at this dealership last night and pick up later today which would give plenty of time. They called first thing this morning which was great. I asked what they did with the brakes. They said they saw nothing and couldn't do anything. I told them it has been going on for awhile. I asked if they test drove it. Was told yes. Went to dealership and specifically asked how they test drove it because the mileage in was same as mileage out. The incompetent women I was dealing with said they drove across the parking lot. I said so maybe they got to 10mph. That wouldn't replicate it. It needs to be at a street speeds. Manger then came to apologize but looked like dear in head lights. I said I would bet it will make noise when I leave. Sure enough, I make a good brake at end of dealership drive and made noise as I said. Will never come back to this place again. More
Superb customer services thank you Cynthia For your great customer service and for taking care of the maintenance of my vehicle I will recommend Nissan to my friends thank you Cynthia For your great customer service and for taking care of the maintenance of my vehicle I will recommend Nissan to my friends More
Awesome Purchase Experience! My wife and I recently went to Nissan of St. Augustine looking for a comfortable car. Our sales rep was Cedric Davis. Cedric met us at the door and My wife and I recently went to Nissan of St. Augustine looking for a comfortable car. Our sales rep was Cedric Davis. Cedric met us at the door and treated us with the utmost care regarding our needs in a new car purchase. He worked hard to answer all our questions and concerns and tolerated our desire to look at several cars/packages. Along with Tariq the manager, and Bob in finance, our experience was exceptional, especially the beginning to end care and attention given by Cedric. If you are looking for a new car, make sure you call on Cedric Davis to assist you. More
Bad finance practice with paying off loans. I purchased a new Sentra, sales person was great. I purchased it two weeks ago, and they were supposed to send a the payoff amount to pay off my loan I purchased a new Sentra, sales person was great. I purchased it two weeks ago, and they were supposed to send a the payoff amount to pay off my loan for the truck. As of yet the credit Union did not receive the pay off money. I am still making payments to the credit union. I understand it I will receive the extra money from the pay off of the original contract. More
Prompt, courteous service! Called Service (Mark) as I was near the dealership when my oil change light came on and he was able to accommodate getting my car in while I was in th Called Service (Mark) as I was near the dealership when my oil change light came on and he was able to accommodate getting my car in while I was in the area (I live an hour away). Then he had me on my way within an hour, so I was very appreciative of the friendly & prompt assistance! More
Typical lying sales staff Buyer Beware!! If you want an honest non-pushy experience this isn't where you want to go. I worked with with Joel Boeinger originally on an Xterra, h Buyer Beware!! If you want an honest non-pushy experience this isn't where you want to go. I worked with with Joel Boeinger originally on an Xterra, he said they couldnt budge on the price, a month later they dropped it $1500 so I contacted them again and worked with James Speiser and Mike Shakowski in finance. At first they couldn't work out the deal I wanted which was fine, they kept trying to push me over my budget (which is why I don't go to dealerships in person to haggle). They were persistent and Mike called and said they worked it out he was holding the truck until 6pm (it was 11am). I even received an email confirmation for the appointment. I left work early to get down there and had a friend drive across town to take me there, halfway through the hour ride I get an email saying the they sold it. Typical underhanded lying car salesmen. Do yourself a favor and go somewhere with more integrity where they won't try to force you to spend more than you want to. More
Great staff Friendly staff. Low pressure sales . Get you in and out in your new car fast without keeping you tied up at the dealership all day . Friendly staff. Low pressure sales . Get you in and out in your new car fast without keeping you tied up at the dealership all day . More
Got The Car Was scared I wasn't going to drive away with what I neede, I did and this a very happy new car owner and service from walking in to driving away was g Was scared I wasn't going to drive away with what I neede, I did and this a very happy new car owner and service from walking in to driving away was great. More
Pleasant wait I brought my car into the dealership for an oil change and tire rotation. I was told that it would take about an hour. I told a salesman that I had wo I brought my car into the dealership for an oil change and tire rotation. I was told that it would take about an hour. I told a salesman that I had work to do and I was directed to a table on which to work. A pleasant salesman, Cedric, began talking to me and we had a most pleasant discussion. This young man made my experience memorable and the time passed very quickly. The car was completed in 45 minutes. I was almost disappointed as I was enjoying the banter with Cedric. When it's time for a new car, I will certainly look for him to be my salesperson. I even took some of his business cards to share with my friends who might be looking for a new vehicle. More
After a total loss I had just recently cosigned on a car for my husband when my personal car got totaled. With my rental due back on a Monday i was pressed for time. My I had just recently cosigned on a car for my husband when my personal car got totaled. With my rental due back on a Monday i was pressed for time. My insurance company mailed the payoff to my lienholder but they haven't received it to close out my loan. Many companies are will not finance a third loan. I explained my situation and they worked with me to get it done. They got me into a car i didnt go in for but a brand new car that would cost me less money longterm. Very nice staff. Very friendly. Will be visiting again. More