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Nissan of St. Augustine
St. Augustine, FL
450 Reviews
At Nissan of St. Augustine, we’ve redefined customer service. We’ve worked diligently to fine-tune the skills of our sales, service, and finance specialists to offer our customers a fresh take on the Nissan car buying experience, while providing a level of commitment and dedication that is unparalleled in the automotive industry. Our staff is raising the bar when it comes to taking care of you and your new, used, or certified pre-owned Nissan. If you're in need of a new or used car stop in to our dealership at 2755 US 1 South St. Augustine, FL 32086, where we serve St. Augustine, Jacksonville, Ponte Vedra Beach, and Palm Coast. Come take a test drive with one of our trained professionals today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 450 reviews
January 02, 2019
Great place to get your new car. Thank you Nissan of St. Augustine, I had such a great experience buying a car there I wanted to let people know. From the finance department to sale Thank you Nissan of St. Augustine, I had such a great experience buying a car there I wanted to let people know. From the finance department to sales this group of people will make sure you leve the dealership knowing you got a great deal. So if you are in the need for a new or used car go see Bryan Wolosyn, he was personable and knowledgeable, he was a great sales person, looking to purchase a new or use car go to Nissan of st Augustine and ask for Brian, you will not be disappointed you will drive away happy and in a great new car. More
by Verad3377
Employees Worked With
Bryan Wolosyn
November 08, 2018
Excellent Everyone was very friendly and helpful. They did not try to talk me into buying something else. I gave them a price and they met it. No argument Eliza Everyone was very friendly and helpful. They did not try to talk me into buying something else. I gave them a price and they met it. No argument Elizabeth Smith More
by Versagirl
Employees Worked With
Gerron
October 19, 2018
Best place to buy a car I was skeptical about buying a new car. They were never pushy answered all my questions and told me they wanted what's Best for me. I was skeptical about buying a new car. They were never pushy answered all my questions and told me they wanted what's Best for me. More
by Dallascp33
Employees Worked With
Dino D., Joel B.& Brittany! All amazing
September 28, 2018
CLAYTON FIELDS SALES REP & JORDAN HAMLET FINANCE MGR. First of all Nissan of St. Augustine is top notch. Clayton and Jordan greeted us with a smile and a firm hand shake. Both men were very professional First of all Nissan of St. Augustine is top notch. Clayton and Jordan greeted us with a smile and a firm hand shake. Both men were very professional and knowledgeable! Nissan is lucky to have them! And went out of there way to meet our needs. I would 100% recommend them to anyone! More
by Marie
Employees Worked With
Clayton Fields & Jordan Hamlet
September 10, 2018
Purchase of used car Justin TenBroeck was very helpful when trying to help me find the right vehicle. He was kind and professional. He never pressured me to make the sal Justin TenBroeck was very helpful when trying to help me find the right vehicle. He was kind and professional. He never pressured me to make the sale.. He went out of his way to make me comfortable. More
by Nadine22
Employees Worked With
Kala assisted me in setting the appointment. She was very nice and helpful.
August 28, 2018
Travel Mike Ivey & Andrea, saved my behind! I was traveling down to do a friends sisters funeral when my Sentra started to act up! First the trunk wouldn’t o Mike Ivey & Andrea, saved my behind! I was traveling down to do a friends sisters funeral when my Sentra started to act up! First the trunk wouldn’t open & then my car had problems accelerating... service gave me a huge bill.. but instead I traded it in for a Certified PreOwned Altima. Thank you for saving me!! More
by Susie1960
Employees Worked With
Mike Ivey Andrea, Eric Cortez
August 28, 2018
GOOD OLD COUNTRY BOYS AND GIRLS Yes, I always look for a auto dealership that has good salesmen/women that are not pushy and let you decide what YOU want , NOT what they want to sell Yes, I always look for a auto dealership that has good salesmen/women that are not pushy and let you decide what YOU want , NOT what they want to sell YOU>. Many times I have found that folks who grow up in the country want you to make your own decision. Being county myself I respect that leave me alone let me look around attitude and with today's information systems available you can bet I have already researched a number of things about the type vehicle I want and what I want on it. So leave me alone and when I'm ready I'll call you. I found that I want you the customer attitude to prevail at this dealership, finally when the time came and I had made up my mind they took real good care of me, by finding the exact vehicle at another location for me and had the vehicle the next day for my sale. THANKS COUNTRY BOYS AND GIRLS AND NOW BACKUP YOUR SALES PITCH AND TAKE CARE OF ME WITH GREAT SERVICE IN THE MONTHS / YEARS AHEAD WITH MY OWNERSHIP. More
by Tocoi Country Boy
Employees Worked With
Clayton/ Joel
August 27, 2018
Great Experience! Mike Mims, Was a very helpful young man! Had tons of knowledge on the product he is selling.. worked with me for weeks until i made up my mind! i will Mike Mims, Was a very helpful young man! Had tons of knowledge on the product he is selling.. worked with me for weeks until i made up my mind! i will be sending everyone i know to Mr Mims! Thank you Nissan Of St Augustine!! More
by SilvioD
Employees Worked With
Mike Mims, Eric Cortez.
August 27, 2018
Worst Maintenance Dept I have Ever Encountered Do not go to this joint. Nothing but argumentative and zero help to a customer. I've owned 12 to 15 new cars and have never dealt with such a poor s Do not go to this joint. Nothing but argumentative and zero help to a customer. I've owned 12 to 15 new cars and have never dealt with such a poor service department. It started last year when the new car I had purchased from them did not have the plastic retainer installed to keep the metal seat belt clip from sliding down. A minor issue one would think. I made an appointment to get that installed and went in only to be told they'd have to order the part. I told them what the issue was so why drag me over there for nothing if you don't have the part. A wasted trip. I was told I'd be contacted when the part arrived. It never happened. They just blew me off. The service advisor was a Cynthia Benefield. After about 9 months I needed an oil change and some other repair work so insisted this belt retainer be fixed. I'd hoped this lady would not be involved as she was so useless. Only to find out she'd been promoted to the manager of the service department. Apparently at this dealership gross negligence get's one promoted not booted. So I did go in to get it fixed but once again they had to order the part. You see a pattern here? In addition I needed the windshield sprayers adjusted as they were only spraying the lower 1/3 of the windshield. After getting home I saw that the sprayers were not any better. They'd done nothing. I gave up. Fast forward a few weeks I get a call from Ms Benefield about my service visit. I told her my sprayers had not been touched. She proceeded to argue with me. That she had nothing in her paperwork about me requesting that. First of all that's not true. I have the invoice in front of me and it clearly states "Customer states that washer nozzle will not spray upper portion of windshield. So Ms Benefield is clearly lying through her teeth to save face since they did such a poor job. But even if it weren't on the invoice she's implying I am lying and just making the whole thing up to annoy her. Why would I bother lying about something so minor. She tells me she's going to investigate this matter and get back to me. No offer to fix my problem, no apology, just investigate this to cover her behind that she's not at fault here. It's been weeks and of course I've heard nothing back. Pretty standard for this service manager. Not sure how this lady gets away with treating service customers so lousy but apparently she does. If she was my employee she'd be out the door pronto! Needless to say I will NOT be purchasing any further vehicles from St Augustine Nissan nor will I set foot in that dealership for any service work. It would be pointless to do so. Hope I have saved others from wasting their time here. More
by CactusDave
Employees Worked With
Cynthia Benefield, Dusty Woodward
August 25, 2018
Great Experience Finding A Gem Of A Pathfinder! Outstanding staff, friendly and kind salesmen that aren't too pushy! Mike Mims did a great job showing me and informing me on the Pathfinder I was vie Outstanding staff, friendly and kind salesmen that aren't too pushy! Mike Mims did a great job showing me and informing me on the Pathfinder I was viewing on their lot. Ultimately he helped me close my deal the following day. Thank you Mike and Jason! More
by PerryR90
Employees Worked With
Mike Mims, Jason (Finance Manager)
