Nissan of Silsbee

Excellent service The service staff and the billing staff are excellent. The waiting room is great and the hot chocolate is a bonus. Enjoy having all my service needs f The service staff and the billing staff are excellent. The waiting room is great and the hot chocolate is a bonus. Enjoy having all my service needs for my Rogue Sport at one place. Keep up the excellent work. I like that the owner will talk and joke with us. More

Deception and abuse of the client’s aspirations. When I got home I carefully read the details of the transaction and discovered an 1800.00 fee for “debt cancellation “ paid to the seller. Amazing, tr When I got home I carefully read the details of the transaction and discovered an 1800.00 fee for “debt cancellation “ paid to the seller. Amazing, truly amazing... My choice to switch vehicles was a plus for both myself and the seller. I was already under, a little compassion would have gone a long way. I paid in cash 700.00 for a hitch that was not part of the deal. That should have either been returned or credited. I found a serious unethical weakness in the way business is done. Also, in preparing my technical set up...it was not completed because the employee, “had another buyer to assist. (All sad to me) I can say that the employees were courteous and hospitable but definitely not working in the best interest of the buyer. More

Tire rotation9 I went to have them look at my Dash because my service maintenance light was on and I take it in they checked it and said it is time for a tire rotati I went to have them look at my Dash because my service maintenance light was on and I take it in they checked it and said it is time for a tire rotation and so I asked how long it would be and they said itwouldnt be long and waited and I was only there probably about 25 minutes total and and they even gave me a special where they vacuum out the car and cleaned it up and I really enjoyed that and I was surprised that they did that and I really really did like it More

Great Wonderful customer service, found exactly what I was looking for in a timely manner. They were very accommodating & listened to what I wanted and foun Wonderful customer service, found exactly what I was looking for in a timely manner. They were very accommodating & listened to what I wanted and found exactly that. More

Exceptional friendly service Great family atmosphere. Very helpful and considerate. Coffee popcorn and vending available while you wait. I would recommend this business to my fami Great family atmosphere. Very helpful and considerate. Coffee popcorn and vending available while you wait. I would recommend this business to my family and friends. More

Great Experience I had a great experience at Nissan Silsbee. I was greeted with a warm smile and Joe was ready to assist me with my purchase. I had a great experience at Nissan Silsbee. I was greeted with a warm smile and Joe was ready to assist me with my purchase. More

New car Ted made my experience of car buying a great experience. Everyone that I came in contact with made me feel that I was valuable and really wanted to h Ted made my experience of car buying a great experience. Everyone that I came in contact with made me feel that I was valuable and really wanted to help me through this experience. Car buying can be so stressful and you guys helped to ease some of that stress. Ted greeted me with a smile and a handshake and when I left with my new car he and Hunter helped me unload my old car in all this heat and I drove off feeling like I won the lottery!! Love my New NISSAN ROUGE!!! Hunter in finance answered every question and made that process as easy as possible. The lady that went over my car function was so knowledgeable and a pleasure to work with. Thanks to all you guys!! More

Return for problems from previous service. Problem was corrected.on previous visit mechanic had failed to properly secure skid plate. This could have done serious damage had it fallen off in th Problem was corrected.on previous visit mechanic had failed to properly secure skid plate. This could have done serious damage had it fallen off in the three weeks from the original service. More

Routine matinence I was greeted immediately by Dale. He answered all my questions about my service plan and what needed to be done. The waiting area was nice and comfor I was greeted immediately by Dale. He answered all my questions about my service plan and what needed to be done. The waiting area was nice and comfortable and my service was completed to my satisfaction in a timely manner. More

Very good The service advisor was very helpful and informative about the credit service that is offered to the customers I will be coming back for all my servic The service advisor was very helpful and informative about the credit service that is offered to the customers I will be coming back for all my service needs More