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Nissan of Silsbee

Silsbee, TX

4.7
417 Reviews

3480 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 417 reviews

July 13, 2024

Fast and friendly service. I was in and out in less than 45 minutes. Great job More

by SHERRYRDOTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Sherryrdotson, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

July 11, 2024

They had a very large selection of new cars, I found the best one and I felt very good about the price More

by bigdogfan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey , Briana Bernal
Aug 04, 2024 -

Nissan of Silsbee responded

Hi Bigdogfan24, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 10, 2024

Done fast. Thanks Dale in service! Got my car in on time and out quick . More

by POWERSTROKE4448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Powerstroke4448, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

July 08, 2024

I was very pleased with my service experience! It didn't take long and they washed and vacuumed my vehicle too. More

by amy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Amy66, we are so pleased you enjoyed your visit to Nissan Of Silsbee! Thank you, and have a fantastic day!

July 05, 2024

Fast, pleasant people. At 4:30pm in July the service guy was sure to bring up my Armada and leave the air conditioner on high. More

by HARNETKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 04, 2024 -

Nissan of Silsbee responded

Hello Harnetkane, thank you; we appreciate your feedback! Thank you again for the great review!

July 05, 2024

My car is always in great hands when serviced at this dealership. I didn’t have to wait too long and they washed my car. More

by BEVERLEYSTHOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Beverleysthoma, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2024

Oil change. Oil pan cover panel hanging down under my car when I got back home. More

by LOHEMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Aug 04, 2024 -

Nissan of Silsbee responded

Lohemi6, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2024

They take good care of their customers and are very friendly to everyone every day. More

by katyonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Katyonkin, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2024

I was extremely happy with the work provided by Nissan Silsbee. The staff are truly top notch. More

by MBOWEN2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim shirley, Drel, Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Mbowen2225, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2024

Well to be honest. Every time I have had my truck serviced there. The experience has been great. But honestly this last time. I can’t say the same thing. It felt rushed More

by thefisherman1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Aug 04, 2024 -

Nissan of Silsbee responded

Thefisherman1979, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (409) 299-3221.

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