Back

Nissan of Silsbee

Silsbee, TX

4.7
417 Reviews

3480 Hwy 96 Bypass

Silsbee, TX

77656

Directions

By Type

Showing 417 reviews

August 23, 2024

Really great and knowledgeable I will never shop at another dealer this will be number 1 in my book More

by silverskies23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie
Aug 31, 2024 -

Nissan of Silsbee responded

Hello Silverskies23, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Excellent service representative, went above and beyond to make sure that all my service requirements were meet. More

by lrw406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Johnson
Aug 31, 2024 -

Nissan of Silsbee responded

Hi Lrw406, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Thank you again for the great review!

August 21, 2024

Horrible experience manager was rude and have costantly had problems with the vehicle I was sold More

by JOSLYNN.SAMUEL767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Bernal, Dale Standley
Aug 24, 2024 -

Nissan of Silsbee responded

Joslynn.samuel767, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

August 18, 2024

worked well with me, would recommend them to everyone, did their best to answer all of my questions and concerns More

by RAVENTOYOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Deaton
Aug 23, 2024 -

Nissan of Silsbee responded

Hi Raventoyou, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2024

Sonja was exceptional! Professional and very knowledgeable! She very thorough and very helpful! The finance manager was also exceptional! She was also Professional and More

by bierhalterl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonja Hatter
Aug 16, 2024 -

Nissan of Silsbee responded

Bierhalterl, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Silsbee!

August 13, 2024

Everyone was kind, the service was quick and nd everyone went out of their way to be helpful. All in all it was an extremely pleasant experience. More

by CURTISWHITLEY2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 16, 2024 -

Nissan of Silsbee responded

Curtiswhitley2020, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Del was my service advisor and she was great. Kept me informed of what stage the cars was at throughout the visit. More

by MRALSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del
Aug 16, 2024 -

Nissan of Silsbee responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2024

Prompt and accurate service for routine maintenance issues. Every time on time and friendly folks More

by EDWARDO113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Aug 16, 2024 -

Nissan of Silsbee responded

Hi Edwardo113, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Thank you, and have a fantastic day!

August 10, 2024

Went 3x for a battery, even though it was under warranty, I still had to end up buying a new battery. Was told that it had to fail, in order for the warranty to work. Was told it kept passing, but when I bro More

by JESSICANADAMS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Bernal, Dale Standley
Aug 16, 2024 -

Nissan of Silsbee responded

Jessicanadams13, we regret to hear that you had this experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

August 01, 2024

Waiting two hours for an oil change is unacceptable. I was told it was not a wait time when I drove up. This has happened twice. Don’t think I’ll be back for an oil change More

by mil8smart
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dale Standley
Aug 04, 2024 -

Nissan of Silsbee responded

Mil8smart, thank you for taking the time to leave us feedback about your experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

2
...