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Discovery Nissan

Shelby, NC

3.6
85 Reviews

631 South Post Rd

Shelby, NC

28152

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Showing 85 reviews

February 02, 2024

I called on 1/31/2024 to schedule my elderly mom's free lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful More

by therickwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Davis
Feb 09, 2024 -

Discovery Nissan responded

PLEASE CALL ME. we don't know who you talked to. we have adopted a plan for the previous companies bad business practices but no one recalls talking to you about this. call me immediately and we will work it out. (980)295-1600 Richard Sincerely, Discovery Nissan Management

December 12, 2023

Nissan of Shelby went above and beyond. ... Lynn introduced me to Breon sitting down with Breon for what seemed like 5 minutes here comes exactly what i told him I wanted... JC I GOTTA GIVE More

by bridgescarla75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC,Breon, Lynn
November 09, 2023

We enjoyed working with Marsha and Steven on purchasing a vehicle. They were very knowledgeable and professional. We would highly recommend this dealership and recommend Marsha and Steven as persons to wo More

by Marion & April
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marsha & Steven
October 25, 2023

Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and f More

by write4uido
Recommend Dealer
Yes
Employees Worked With
Marsha Danner
August 17, 2023

We had some trouble deciding which 23 Rougue we wanted and Spencer, Jerry, and especially Paul & General Manager George treated us as one of the family. Love our 2023 ROUGUE. SL!! More

by pattia312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul in Finance
August 07, 2023

Had Spencer as salesman. Was really patient and non pressuring guy. Let us talk alone and make our decision. Only issue felt it took way to long for transaction on a cash dea More

by grannyglen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer
July 29, 2023

Great service, excellent communication and wonderful salespeople. Got into a 2021 Rogue Sport and it was totaled two days later with the help of my salesperson Spencer Stapleton I was about to get a gre More

by aurora14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Stapleton
July 14, 2023

I bought a used vehical from this car lot july of 2022 and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to b More

by belljoshua85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angie Davis
July 12, 2023

My recent experience was amazing. Jerry was my dealer and he worked tirelessly to get me I to a great car at a good price for me. He and the finance guys worked with me, and did their More

by Krissy02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
July 05, 2023

My experience with Nissan of Shelby has been fantastic. I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service depart More

by Brad Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Spencer, Nathan, Angie Davis
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