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Nissan of San Bernardino

San Bernardino, CA

3.3
187 Reviews

735 West Showcase Dr

San Bernardino, CA

92408

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Showing 187 reviews

October 30, 2019

Waste of time I dont know why everytime I go there they always seem to tell me that my warranty is no longer available or they take over 4hr with my car. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know
Nov 01, 2019 -

Nissan of San Bernardino responded

Liz, thank you for reaching out. We want to provide all of our customers with a transparent service experience. I would be more than happy to speak with you directly in order to help you find the answers your looking for. Please give me a call at your earliest convenience. - John Zarich, General Manager, 877-941-3647

October 30, 2019

Vehicle service Sydney took a very stressful situation for us and was auper friendly and did what she promised she would and then some. Definitely would use this dea More

by Christy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney
Oct 30, 2019 -

Nissan of San Bernardino responded

Thank you for coming to see us! We will be sure to let Sydney know she did a great job! - John Zarich, General Manager

October 29, 2019

Been bringing my car here for years and I am very happy with their service dept, my service manager Steve Trevino always takes good care of me and is honest and upfront with the work to be done. It's a pl More

by Him
Recommend Dealer
Yes
Employees Worked With
Steve Trevino
Oct 29, 2019 -

Nissan of San Bernardino responded

Thank you for the positive review! We will be sure to pass along you kind words to Steve! - John Zarich, General Manager

October 27, 2019

Amazing People I worked with Justin and Chris from the beginning they made me feel welcomed and valued, They were amazing I will most definitely be returning More

by LKMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Chris
Oct 28, 2019 -

Nissan of San Bernardino responded

Thanks for the review! We truly appreciate your support. Should you need anything else, please let us know. - John Zarich, General Manager

October 21, 2019

Highly recommend! Literally the best customer service I've ever received at a service center! I would highly recommend this service center! Paul was great! I really did More

by Sheecano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 21, 2019 -

Nissan of San Bernardino responded

Thanks for the wonderful review! We will be sure to pass it along to Paul! - John Zarich, General Manager

October 21, 2019

Service I love the fact that I can call same day and get appointment. Claudio was my service guy excellent customer service was their as soon as I pulled up. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio
Oct 21, 2019 -

Nissan of San Bernardino responded

Thank you for choosing our dealership. Come visit us again soon! - John Zarich, General Manager

October 21, 2019

Steven Trevino is the rep who always helps me and helps me get the service I need and want Steven goes above my standards every single time I go to Nissan More

by DerrickC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Trevino
Oct 21, 2019 -

Nissan of San Bernardino responded

Thanks for the wonderful review, Derrick! We truly appreciate your review. Should you need anything else, please let us know. - John Zarich, General Manager

October 20, 2019

Excellent Service Service is excellent. Very satisfied and definitely will recommend this dealership to family and friends. Jordan Green is very knowledgeable and was More

by Andrea.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Green
Oct 21, 2019 -

Nissan of San Bernardino responded

Thank you for coming to see us, Andrea! We appreciate your positive review. We will be sure to pass it along to Jordan! - John Zarich, General Manager

October 19, 2019

Customer service They used to do a great job explaining what ever was need it to fix my problem not enymore bad service with the mechanics and the service people at th More

by Fernyfv4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember if the guy gave me his namd
Oct 21, 2019 -

Nissan of San Bernardino responded

Hello, It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - John Zarich, General Manager, 877-941-3647

October 17, 2019

Pretty friendly and informative. Good experience. Refreshments and courtesy shuttle offered. Not pushy about unnecessary items for your vehicle or service. One of my better experience More

by Big Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Green
Oct 18, 2019 -

Nissan of San Bernardino responded

Thank you for coming to see us! We are thrilled to see that you enjoyed your visit! - John Zarich, General Manager

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