Nissan of San Bernardino

I would give no stars if I could. I just talked to the assistant manager who called me an angry person. I came in for service for my 2017 Nissan I purchased a gold bumper to bumper warranty I guess the ca assistant manager who called me an angry person. I came in for service for my 2017 Nissan I purchased a gold bumper to bumper warranty I guess the car speakers are not between the bumpers?? I walked in an was greeted by a young fellow who when I asked, refused to wear his mask. I watched through the window and the service tech also did not wear a mask, sweat and spit were undoubtedly going all over my car. I was there for 7hours, and they had no water, the vending machine was out of order, and when I asked for a loaner vehicle, he said actually the loaner is having it's breaks worked on, CDC guidelines recommend masks to stop the spread of covid 19. This dealership is a problem, I regret purchasing a vehicle from Larry h Miller. They are difficult to deal with, saying I should not be an internet warrior, and perhaps not be so angry with the very poor service I received...car is still broken, please go to a different dealer More

I had lost confidence in dealership service center and had gone to a new one for me for the first time. I was pleasantly surprised! The service department was great! And they solved my car problem. I wi had gone to a new one for me for the first time. I was pleasantly surprised! The service department was great! And they solved my car problem. I will gladly use them again! More

Chad in service was great! He really helped me in all aspects while my car was being serviced he even got me a loaner car as my car needed to stay there for a few days. I bought and always service my car aspects while my car was being serviced he even got me a loaner car as my car needed to stay there for a few days. I bought and always service my car here, I love it! More

Service advisor Chad was awesome. But the mechanics don't clean after themself. Mechanic left grease/oil on the exterior and interior of my vehicle. Chad is the only reason ill return. clean after themself. Mechanic left grease/oil on the exterior and interior of my vehicle. Chad is the only reason ill return. More

replace radiator great job on getting items fixed would just like a call back on progress and/ or anything else that might come up that could delay getting vehicle ba great job on getting items fixed would just like a call back on progress and/ or anything else that might come up that could delay getting vehicle back in timely manner. More

More interested in Sales than customer service. disappointing interaction with service person. He seemed to only interested in selling me tires, battery, and repairs. Do not care for the changes tha disappointing interaction with service person. He seemed to only interested in selling me tires, battery, and repairs. Do not care for the changes that have happened since this dealership was bought by the Miller Corp. Not as friendly or customer based. Only sales are important. More

Anthony in service is always helpful, and kind.. He treats his clients like family..My vehicle is always done in a speedy amount of time. treats his clients like family..My vehicle is always done in a speedy amount of time. More

Very bad service. When my husband called to make the appointment the guy was very rude to him and they didn't rotate my tires. appointment the guy was very rude to him and they didn't rotate my tires. More

Even though they was a scheduling error and my appointment wasn’t showing up on their calendar and they had already completed there last car they were able to squeeze me in and complete my service appointment wasn’t showing up on their calendar and they had already completed there last car they were able to squeeze me in and complete my service promptly and with excellent service. More

Fast and efficient service. We were greeted with smiles and out of the dealership in less than two hours. The problem was fixed and haven’t had issues so far and out of the dealership in less than two hours. The problem was fixed and haven’t had issues so far More