
Nissan of San Bernardino
San Bernardino, CA
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Everything went smoothly with the salesman and we were sure we'd drive away in our new car. My husband has a good clean credit history, and we were told so by the dealer. But, everything changed when the sure we'd drive away in our new car. My husband has a good clean credit history, and we were told so by the dealer. But, everything changed when the sales manager came to close the deal. His approach was very aggressive. Furthermore, he was pressuring us a lot to buy the car. He threatened not to respect his offer if we thought it overnight. It was late and we were really tired from negotiating, but making threats would certainly not help. Certainly, what had been a very pleasant t shopping experience turned into a very unpleasant one. It felt like the dealer was trying to take advantage of us using intimidation tactics. The manager's attitude and pressuring took everything down hill. More
This car dealer definetly delivered we were at a cross between a deal with Rock Honda & this nissan dealer Lenny really pulled thru for us & got us a great deal!! Will be back again between a deal with Rock Honda & this nissan dealer Lenny really pulled thru for us & got us a great deal!! Will be back again More
Nissan of San Bernardino has an excellent staff from Freddy as a sales person and Derek in the service department. Its been a year since I bought my truck and im still in love with it!The staff at this Freddy as a sales person and Derek in the service department. Its been a year since I bought my truck and im still in love with it!The staff at this dealership always goes the extra mile to keep me (and I hope every customer) satisfied,from my point of view I can't complain I feel spoiled!!! If I happen to miss my service appointment someone always calls me the next day. This month (July) I also received a Happy Birthday card that I might treasure for the simple fact that someone in this company thought of me. Thank you very much!!! More
My credit was not the greatest, but this dealership delivered. I am so grateful...I was on my way to another car lot when Lenny called me and convinced me to stop there first. I am so elated that I d delivered. I am so grateful...I was on my way to another car lot when Lenny called me and convinced me to stop there first. I am so elated that I did. I was not given the run around. Carmax gave me the run around for two days. Nissan of SB delivered me a vehicle the same day, and it is an affordable reliable car. More
Great customer service and I mean GREAT. Ron was outstading, he was honest and patient and deliver as promised. Drove past many other Nisssan dealers to get to this dealer. trust me they are outstan outstading, he was honest and patient and deliver as promised. Drove past many other Nisssan dealers to get to this dealer. trust me they are outstanding! More
I have dealt with Art Foulk for many years and have never had any complaint about his professionalism and wonderful attitude whenever I needed any work done on my car. He has always kept me well informed ab had any complaint about his professionalism and wonderful attitude whenever I needed any work done on my car. He has always kept me well informed about what was needed to keep my car maintained in mint condition. Thank you Art for the many years that you helped this lady with all her needs with my cars past and lets pray future. More
Great Customer service. Did not try to upsell me. All dealerships should model them self after San Bernaedino Nissan! Staff there was also nice. Thank you for this great experience. I will go back for my dealerships should model them self after San Bernaedino Nissan! Staff there was also nice. Thank you for this great experience. I will go back for my needs on my car. Thank you very very much, Patrick More
I highly recommend this dealership. Over the last 30 years I have purchased over a dozen cars and this, by far, was the best experience. I went with my daughter to purchase a brand new car for herself. years I have purchased over a dozen cars and this, by far, was the best experience. I went with my daughter to purchase a brand new car for herself. This dealership was the best that I have ever dealt with starting with Ron our Internet/Fleet salesman. The price was determined prior to our arrival and we were treated with respect and a professional behavior during the entire experience. The car was not the most expensive model but Ron, as well as Mr. Marvin, treated us with the utmost respect and professionalism. I noticed, and appreciated that. It made my daughters first car purchase a pleasant experience and it was so refreshing to know (and experience) excellent customer service, and respect, to even those who are buying a less expensive model. When I make my next car purchase, I will be going back to this dealership. They definitely earned my business. Thank you to Ron and to Mr. Marvin! You caused my daughter's first new car experience to be a positive one! More
Art Foulk has been working with me on my Nissan for years. His friendliness and service has been outstanding. He always explains what is needed and why. The work on the car is completed on time and I h years. His friendliness and service has been outstanding. He always explains what is needed and why. The work on the car is completed on time and I have never had to return it for the same problem. When I brought my car in with a problem it was taken care of immediately and to my satisfaction. This latest visit was for normal maintainence and was handled quickly and effectively. Thank you for your outstanding service in both your sales department with the purchase of my newest Nissan and the service department for the care they have given it. More
I have had my Nissan's serviced with Art Foulk for over 18 years. He has treated me fairly and professionally while providing great customer service. The service has always been quick and responsive. I hig 18 years. He has treated me fairly and professionally while providing great customer service. The service has always been quick and responsive. I highly recommend Art and Nissan of San Bernardino for their service professionalism. More