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Nissan of San Bernardino

San Bernardino, CA

3.3
189 Reviews

735 West Showcase Dr

San Bernardino, CA

92408

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Showing 189 reviews

April 27, 2018

Unfairness Did what I was ask of two months later you took my car back asking for a cosigner that I don't qualify that's wrong ,I already have plates and registr More

by VET disabled
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie and Eric
April 09, 2018

3 and half hour for an oil change They forgot to mention that their oil change is going to take forever and had me waiting inside the dealership for 3 hours and half even though I had More

by Recyclingeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher
March 07, 2018

Regarding my oil changed and tires issue First of all I waited for 3 hours for oil changed. Guy came back I have 2 tires that has holes from a nail. I was going to get a new tires but I was g More

by Girlie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt hill
Mar 12, 2018 -

Nissan of San Bernardino responded

Thank you for bringing this to my attention. We work really hard to provide our customers with accurate repair diagnosis and excellent service at a fair price, so we’re disappointed to hear about your recent experience. I would like to further discuss this with you. Would you please contact me at your soonest convenience so I can learn more about what happened and address any concerns you may have? Thank you, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

February 23, 2018

Qué mal que permitan estafas y que lengriten auno Tuve mala experiencia con un traslado de un carro bb Altima 2017 al entregarlo al daler "la dueña"me insultó enfrente de los empleados ellos solo diji More

by Alika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armando Moreno
Feb 27, 2018 -

Nissan of San Bernardino responded

Alika, estoy decepcionada que no pudimos dejarte con una buena impresión de nosotro equipo. Te puedo asegurar que no es nunca intención engañar de ninguna manera a nuestros clientes–especialmente dándoles información incorrecta. Me gustaría discutir más en detalle esto contigo para ver como podemos arreglar esta situación. Por favor llámame lo más pronto possible. Gracias, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

February 01, 2018

Excellent Me. Joe attended me well and did a good job on my car and the Cash register girl helped me adn was really Nice to me More

by Oscar9111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Girl at the Cash register, Joe Rodriguez
Feb 15, 2018 -

Nissan of San Bernardino responded

Thank you for taking the time to leave a review, Oscar! We're happy to hear you had a positive experience with Joe and the team. Please don't hesitate to reach out if we can help you with anything! - Joshua Story, General Manager

January 15, 2018

Roguess Sport Purchase Sales Rep Bobbie was great at communicating with us and letting us know what was in their inventory. She was also willing to find a car with features More

by Raosmu86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbie Cliett
Jan 16, 2018 -

Nissan of San Bernardino responded

Thank you for leaving us such an excellent review! We will be sure to pass your compliments along to Robbie. Should you need anything else, please just let us know! Thanks, Jennifer Marmolejo, Customer Loyalty Manager

December 27, 2017

Car repair My fuel pump went out on my Nissan. Chris did a wonderful job and made sure my car got fixed and he got me a rental car and assured me that my car wou More

by Tami2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 16, 2018 -

Nissan of San Bernardino responded

Hi, Tami! Thank you for your feedback. We're happy to hear you enjoyed working with Chris. We will be sure to pass your kind words along to him! Should you need anything else, please let us know! — Jennifer Marmolejo, Customer Loyalty Manager

December 21, 2017

Like always Very Pleasant Very helpful and knowledgeable of my auto needs. Got me in and out as agreed upon. Kept me updated on the service. And very clean car More

by Julieava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica and josh
Dec 22, 2017 -

Nissan of San Bernardino responded

Thank you for your kind feedback, Julie! We're happy to hear you enjoyed working with us. We appreciate your business and we look forward to seeing you again soon! — Jennifer Marmolejo, Customer Loyalty Manager

December 19, 2017

It was comfortable I didn’t want to walk off the lot without regretting my decision on a car. And i didnt thankyou nissan so much i will be looking forward to getting an More

by Deangelo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
Dec 22, 2017 -

Nissan of San Bernardino responded

Thanks for leaving us such a great review! We're pleased to hear you enjoyed working with our team. Should you need anything else, please do not hesitate to let us know! — Jennifer Marmolejo, Customer Loyalty Manager

November 22, 2017

Slow as xxxx! Oil change took 2.5 hours! No concern at all for customer’s time. Promised it wouldn’t take over 1.5 hours; but no one cares! Stay far away if you val More

by Nissan SB blows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
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