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Nissan of San Bernardino

San Bernardino, CA

3.3
187 Reviews

735 West Showcase Dr

San Bernardino, CA

92408

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Showing 187 reviews

July 06, 2018

Your service was amazing. Your serves was great , but I did waited long time. There should been some kind entertainment . Clean and nice place to sit.as well as friendly people More

by Murderwrote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
June 16, 2018

Worst place ever Worst customer service from CHRIS CERVANTES the service technician who was very rude the entire process. Failed to explain any part of the big service More

by RNstudent88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris cervantes
June 04, 2018

Awesome!! This dealership is awesome and I had a great experience. They worked with me and did everything they could to give me the best deal More

by Tas13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Adams
May 31, 2018

Excellent Friendly and got the car and price that i wanted. I asked for free car wash and we got free gas for 1 week. I will recomend this dealership. More

by Sendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Swanson
May 20, 2018

I wasn’t a pleasant one First of all they gave me a 2 hour time period before my car would be done. Mine you I had a 8:30 appointment. It was 11:30 when I called to see the s More

by Jfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep not sure his name , Sean Swanson
May 12, 2018

Great Service great service, young man had great customer service. went beyond. car was in good condition when recieved. better condition than it was when i sent it More

by lovely1617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah
May 14, 2018 -

Nissan of San Bernardino responded

Thanks for your positive feedback! We're happy to hear you enjoyed working with our team and that they provided you with excellent service. Please let us know if there's anything else we can do for you! — Joshua Story, General Manager

May 12, 2018

They go threw every detail on explaining the problem on you. I always come to San Bernardino Nissan Dealer there always kind and friendly and they really help you out . For service on your car or purchasing one. More

by Car guy 1099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
May 14, 2018 -

Nissan of San Bernardino responded

Thanks for your positive review! We're delighted to hear about your experience. We appreciate your business and we look forward to seeing you again soon. — Joshua Story, General Manager

May 11, 2018

Not for service- took my car for an oil change at 10am and when it was done no one told me or called my name- it was done at 10:40am and I was sitting there till 12:40 More

by Rox1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Cervant
May 11, 2018 -

Nissan of San Bernardino responded

Rox, we’re sorry to hear about the unnecessary wait time you experience on your last visit. Your feedback is very important to us and we will use it to improve our business moving forward. Please feel free to contact me if there’s anything else I can do to improve your satisfaction. Thank you, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

April 27, 2018

Unfairness Did what I was ask of two months later you took my car back asking for a cosigner that I don't qualify that's wrong ,I already have plates and registr More

by VET disabled
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie and Eric
April 09, 2018

3 and half hour for an oil change They forgot to mention that their oil change is going to take forever and had me waiting inside the dealership for 3 hours and half even though I had More

by Recyclingeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher
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