Nissan of Sacramento - Service Center

Mike Bessone was friendly shuttle driver. Trevor was also helpful. Disappointed with service report and completion of work. Tires not rotated and inspection incomplete. Noticed that rear taillight was also helpful. Disappointed with service report and completion of work. Tires not rotated and inspection incomplete. Noticed that rear taillight was out while being driven out of car wash. Multi-inspection did not catch that. Also paid for tire rotation and it was not completed. More

Karly Nielsen was the service advisor. She was very thorough, friendly. I was satisfied with her diligence. Was made to feel at ease. Pleasant t thorough, friendly. I was satisfied with her diligence. Was made to feel at ease. Pleasant t More

Recall Service Quick and easy process to get vehicle repaired due to Nissan recalls. Used the shuttle service and Mike was very friendly and courteous. Thank you Quick and easy process to get vehicle repaired due to Nissan recalls. Used the shuttle service and Mike was very friendly and courteous. Thank you More

Software Update Dreaded receiving a recall and software update notice in the mail. Called the dealership and they were able to book a next day appointment for the ea Dreaded receiving a recall and software update notice in the mail. Called the dealership and they were able to book a next day appointment for the earliest available. Karly Nielson greeted me after pulling into the service station, confirmed my reservation, and clearly explained the services they were going to complete was going to take up to 2 hours which I expected. She prepped the paperwork, and showed me where I could wait and do my work as well as accessing the complimentary wifi. I was able to get some work done and the repairs were completed in an hour. I always appreciate prompt, accurate service especially when it has to do with a dealership. Thanks, Karly! More

Great Experience Everything was so easy. I dropped off my car and they took me work. Mike was very friendly and good conversation. When my car was done they came and p Everything was so easy. I dropped off my car and they took me work. Mike was very friendly and good conversation. When my car was done they came and picked me up. Everyone was very nice and was able to get me in and out and back to work. Thank you everyone. More

Loved my shuttle ride with Mike!! He was so nice and friendly!! When I got my car back you could tell it had been cleaned and vacuumed. Thank you Nissan! friendly!! When I got my car back you could tell it had been cleaned and vacuumed. Thank you Nissan! More

Excellent Service, friendly staff I'm a Nissan fan, I like the quality and dependability of the cars, plus they look great! The reason I continue to choose Nissan of Sacramento though I'm a Nissan fan, I like the quality and dependability of the cars, plus they look great! The reason I continue to choose Nissan of Sacramento though is the people. Today's experience with Karly was a great example. Fast, friendly, and answered my questions. Even better. instead of pushing unneeded services, I was advised on what was needed. I'm a big fan and will certainly tell my friends and family to choose Nissan of Sacramento. More

You are the best people love this place fast service very friendly people nice place a lot parking spot shuttle bus was quick to take to my house friendly people nice place a lot parking spot shuttle bus was quick to take to my house More

Great experience Everything is always great. Quick service and wonderful customer service. Mike Bessone was an excellent service advisor. Nissan of Sacramento is my go Everything is always great. Quick service and wonderful customer service. Mike Bessone was an excellent service advisor. Nissan of Sacramento is my goto dealership. They always take great care of my cars! More

There was some doubt about whether my car was still under warranty. José Marmoleyo called Nissan and all repairs (less $100 deductible) were covered. Mike brought me home during the 5 hour service. We shared warranty. José Marmoleyo called Nissan and all repairs (less $100 deductible) were covered. Mike brought me home during the 5 hour service. We shared an interesting conversation about England and Grand Prix racing. Not the painful experience I'd been dreading. More