Nissan of Sacramento - Service Center

I appreciated the excellent customer service that I received from Mr. Mike Bessone. He's also very good shuttle driver and a nice guy to talk to. received from Mr. Mike Bessone. He's also very good shuttle driver and a nice guy to talk to. More

Trevor was my service advisor for a recall on my vehicle. Trevor made the experience very pleasant, professional, and he had great customer service. Thanks! Trevor made the experience very pleasant, professional, and he had great customer service. Thanks! More

Karly Nielsen-Service Advisor Ms. Nielsen was my service advisor today. She was pleasant and very professional. I was in for an express oil change and tire rotation with no appoint Ms. Nielsen was my service advisor today. She was pleasant and very professional. I was in for an express oil change and tire rotation with no appointment. Afterwards she explained the results of my multi point inspection. Excellent customer service. Thank you More

Great service every time I go! They took care of everything in a timely manner. The shuttle driver made sure everyone was comfortable on the ride. everything in a timely manner. The shuttle driver made sure everyone was comfortable on the ride. More

Mike Bessone was amazing. Very charming and a safe driver. He made the process smooth and enjoyable. Linda was really kind and make the checkin process fast. Best customer service i have had at a Niss driver. He made the process smooth and enjoyable. Linda was really kind and make the checkin process fast. Best customer service i have had at a Nissan dealership More

Great, Professional Staff My service adviser and shuttle driver were both professional and great to work with. The auto technicians worked on my car quickly. At first I was afr My service adviser and shuttle driver were both professional and great to work with. The auto technicians worked on my car quickly. At first I was afraid they would wait until the last hour to work on my car since it's still under warranty and the dealership wouldn't profit from it. However, they honored my morning appointment and didn't make me wait long at all. More

We always experience great customer service at this location. Have dealt with Joe in Service many times and he’s absolutely a great person and has the best customer service. location. Have dealt with Joe in Service many times and he’s absolutely a great person and has the best customer service. More

Excellent Customer Service , Communication, and Follow Up Trevor and Todd in the service department are always quickly able to get me scheduled very quickly, provide timely service updates via phone, and are Trevor and Todd in the service department are always quickly able to get me scheduled very quickly, provide timely service updates via phone, and are solution oriented in getting whatever fixes are needed. Mike is a very friendly and professional driver. I appreciate his communication for both drop off and pick ups. Solid team overall and lean on them for all vehicle issues. More

Karley Neilson, my service adviser, was very personable and helpful. She made sure all my concerns were taken care and arranged a shuttle ride home foe me. Mile Bessone was the shuttle driver. He mad and helpful. She made sure all my concerns were taken care and arranged a shuttle ride home foe me. Mile Bessone was the shuttle driver. He made the ride home very comfortable. I found all the staff at Nissan to be very professional and pleasant. They all seem so happy to be working at Nissan of Sacramento. I can’t compliment them enough. More

Great Customer Service My Service Advisor Valerie Lee was great - I arrived with a last minute appointment for an oil change - she was prompt, friendly & professional. I don My Service Advisor Valerie Lee was great - I arrived with a last minute appointment for an oil change - she was prompt, friendly & professional. I don't normally write reviews like this but was very impressed with her demeanor & professionalism - and most important she did not solicit this review (like other advisors I overheard asking customers to write reviews because it "really helps" them out). To me - if a review is obtained because it was solicited -it doesn't carry as much weight. More