Nissan of Sacramento

No communication or follow through. Would not respond to any of my emails during negotiations. Finally reached general manager, Eric Wilson, through BBB website. Finally got an email from Noah apologizing any of my emails during negotiations. Finally reached general manager, Eric Wilson, through BBB website. Finally got an email from Noah apologizing. Went into dealeship the next day. It was the coldest, most lifeless dealership I have ever been to. The next day, I called and spoke to Ryan about another car. He worked up some figures, called me and gave them to me. I asked if he could talk to Sales Manager about the finance charge (3.99% offered first, then went to 4.29%) and email me back. He never did. I called and spoke to Ryan again. He apologized for not getting back to me and I asked that he email me all the info and figures so I could look them over before coming down there. He stated he would do it or have someone else do it right away. I never heard back from him or anybody else at the dealership. I had been trying to work with them for 2 weeks. I have bought a lot of cars in my life and have never, ever had such a bad experience. I will never go back. More

Nick didn't pressure me, but allowed me to make an informed choice on my new car purchase. My husband had done a lot of research before we walked in, and that research was welcomed by Nick. We got a informed choice on my new car purchase. My husband had done a lot of research before we walked in, and that research was welcomed by Nick. We got a fair price for my trade in, great price on the new car with the reductions for the closeouts of current model year, and Nick made the process easy. He made us feel like valued customers, and the manager, Jesse, did as well. Paul was great in the Financing Department...again not pushy and very knowledgeable. More

The small monastery I work for was shopping around for new vehicles, Maita Nissan gave us a great deal on 4 NV2500 HD SV with their commerical fiancing. We had shopped around at a few other dealers and ha new vehicles, Maita Nissan gave us a great deal on 4 NV2500 HD SV with their commerical fiancing. We had shopped around at a few other dealers and had decided on a Nissan due to the combination of the high roof option and payload- the interior is huge and has lots of tie down points and makes it easy to secure and move of all types of cargo. The NV2500 HD SV fit the bill and the deal that Jonathan and Andy gave us could not be beat by any other dealerships. More

I have been in the market for about 3 months now for a new sedan. I heard of Maita from a friend and decided to give them a chance. Thank god I did, I was greated by a gentleman named Jonathan and his bos new sedan. I heard of Maita from a friend and decided to give them a chance. Thank god I did, I was greated by a gentleman named Jonathan and his boss Andy, both were a pleasure to work with and really gave me a new outlook on buying a new car. Jonathan really helped me find the car that I needed and with no pressure sales, I was able to drive out with my dream car. I just want to say thinks again for all your help, you really made this alot easier then I thought it was going to be! More

I have to admit, the customer service I received from Jonathan and Andy was top notch. I can be pretty difficult to work with, but these guys knew their stuff and had me in my new Pathfinder in no time. Jonathan and Andy was top notch. I can be pretty difficult to work with, but these guys knew their stuff and had me in my new Pathfinder in no time. If you want professional, honest and friendly service, these guys should be at the top of your list to buy from. The only thing they didn't do is pay for all the gas this thing is going to suck down. Will definitely buy from Maita Nissan again though! More

Recently I bought a Pathfinder from Maita Nissan and I have to say the service was incredible. My sales rep Jonathan and sales manager Andy both made the process quick and easy, giving me a great price fo have to say the service was incredible. My sales rep Jonathan and sales manager Andy both made the process quick and easy, giving me a great price for a great car. Will definitely do business here again. More

I have nothing but positive things to say about my purchase experience last month at Maita Nissan of Sacramento ! I got good financing and great customer service from Jonathan and Andy. Overall my ex purchase experience last month at Maita Nissan of Sacramento ! I got good financing and great customer service from Jonathan and Andy. Overall my experience with Maita was great and I will be buying from them again! More

I gave this dealership a call for an all weather floor mats for my 2008 Nissan Frontier NISMO Crew Cab. Terry had no sales or customer service etiquette at all. His attitude sounded as if I was botherin mats for my 2008 Nissan Frontier NISMO Crew Cab. Terry had no sales or customer service etiquette at all. His attitude sounded as if I was bothering him. It sounded as if he was sighing the whole time we were talking. He failed to introduce himself first of all, I had to ask after he gave me a high quote. Side note, on my first call I had to hang up while I was on hold so that I can answer another call. As far as I'm concerned as a customer, that really should not matter. I did apologize when I called back but his demeanor was the same from before. Im just sick and tired of not getting quality customer service, especially on a Saturday. Terry sounds like he has been working there too long and is too comfortable. He needs to retrain for customer service 101. This is the same dealership where I bought my truck from and if not for the "cool" dealer that sold me my truck I would not go back. When they were writing up my invoice they managed to bumped my interest rate to 6%, different to what we shook hand to. I had to stop them and said "If the interest rate is like that NO THANK YOU" They rethought their strategy and gave me the rate I qualified for, which was 3.99%. This was August of 2008. More

The sales team at Maita Nissan is as slick as they come. The failed to go over the sales contract on a 2007 Infiniti G35 I purchased. They refused to quote me the interest rate, and when I went over the sal The failed to go over the sales contract on a 2007 Infiniti G35 I purchased. They refused to quote me the interest rate, and when I went over the sales contract the following day, they screwed me with a super high interest rate of 7%, as well as a few other sticking points. If I could, and I will try, to take back this automobile. Now I know why car salesmen are considered sleazebags. I will never buy a car from ANY dealer ever again, as long as I live!! More

Internet sales manager Tony was very professional and Internet sales manager Tony was very professional and easy to work with, my family also has purchased a Volvo from Turner Volvo. Internet sales manager Tony was very professional and easy to work with, my family also has purchased a Volvo from Turner Volvo. More