Nissan of Sacramento

BEST Experience Ever! Thank You Carlos for making our car purchase fast and easy! Everything was done over the phone and we picked up the car within an hour! When we go Thank You Carlos for making our car purchase fast and easy! Everything was done over the phone and we picked up the car within an hour! When we got to the dealership, all paperwork was ready to be signed. Our daughter’s Nissan Sentra was clean with a full tank of gas! This is our second purchase at Nissan Auburn because the dealership staff treats us like family! More

Muy recomendado excedió mis expectativas, todas mis preguntas fueron contestadas. Carlos muy atento resolvió todas mis dudas, muy contenta con mi compra. Lo recomendaría al mil… gracias Carlos Parga. preguntas fueron contestadas. Carlos muy atento resolvió todas mis dudas, muy contenta con mi compra. Lo recomendaría al mil… gracias Carlos Parga. More

It was a great experience walking into Sacramento Nissan the dealership they made me feel right at home also big shout out to Carlos parga that put me and my family into a new 22 Toyota Corolla.also thank y the dealership they made me feel right at home also big shout out to Carlos parga that put me and my family into a new 22 Toyota Corolla.also thank you too Jamar,Luis and Erwin appreciate you guys!!! More

Very professional, knowledgeable and caring about their customers needs. Great follow through on any questions or issues that arise. A top notch organization from top to bottom. Wouldn’t hesitate to recomm customers needs. Great follow through on any questions or issues that arise. A top notch organization from top to bottom. Wouldn’t hesitate to recommend them to anyone. More

Outstanding service. Carlos explained everything in detail. Very patient and kind man. Introduced me to service team. Had my vehicle ready for me to test drive and fulfil Carlos explained everything in detail. Very patient and kind man. Introduced me to service team. Had my vehicle ready for me to test drive and fulfilled his promises. I felt very comfortable with him. I changed from another nissan dealership to this one in Sacramento because of Carlos. More

We had been long-standing patrons of Nissan of Sacramento until our experience yesterday. We own a hybrid Nissan Rogue that recently displayed its engine light. After scheduling an appointment, we were given until our experience yesterday. We own a hybrid Nissan Rogue that recently displayed its engine light. After scheduling an appointment, we were given an initial quote of $195 for diagnostics. Upon our arrival at the dealership, Chris Collier greeted us. Upon discovering that our vehicle was a hybrid, he promptly stated that the diagnostics for such cars were more intricate, justifying a price of $390, double our initial quote. Baffled by this sudden price change, we deliberated our options. I approached Chris again for clarity on the price discrepancy, and he reaffirmed the $390 charge. Out of curiosity, we then reached out to a nearby auto service and were quoted the original $195 for diagnostics and immediately took our car there for a $1500 repair job. Once we returned home, I contacted Nissan of Sacramento from a different phone. I posed a similar inquiry regarding the cost for a hybrid diagnostics. The representative confirmed it was, in fact, $195, irrespective of whether the car was hybrid or not. This inconsistency and apparent lack of transparency from your team is disheartening. We felt that our trust was compromised based on which service advisor we were assigned to. Regrettably, this has impacted our loyalty to your dealership. More

Carlos was easy to work with. Very personable and made our purchase easy. He was very knowledgeable about the vehicle we purchased. Very personable and made our purchase easy. He was very knowledgeable about the vehicle we purchased. More

Nissan of Sacramento provided me with great customer service. I worked directly with Carlos Parga and Sarah Dixon and both were helpful in checking in with me and and my needs when I found out my car service. I worked directly with Carlos Parga and Sarah Dixon and both were helpful in checking in with me and and my needs when I found out my car was deemed totalled after a drunk driver hit my parked car. Carlos and the team were ready to assist me into getting me into my next car and I am grateful for that. More

Carlos did a great job, he was professional, efficient, and exceeded our expectations. It was a pleasure working with him and we would highly recommend him. and exceeded our expectations. It was a pleasure working with him and we would highly recommend him. More

I started coming for service here in 2009, with my first car, Nissan Maxima. Since then I leased or bought here at least three cars. My recent lease is Nissan Ariya. As much as I love the ride, I appreciate car, Nissan Maxima. Since then I leased or bought here at least three cars. My recent lease is Nissan Ariya. As much as I love the ride, I appreciate the sales reps at this dealership and Carlos Parga in particular. This man literally builds the car around you making sure you are getting the right fit. Highest value offered for trade-ins, lowest interest rates offered on the loans and leases. Many dealerships offer a decent sales experience now but Carlos adds a truly human touch to it that’s hard to replicate! More