Nissan of Rivergate - Service Center

Peggy Brown service review good job in and out in lease than 30 min. It was best experience I every had with a service dept. Looking forward to next time. good job in and out in lease than 30 min. It was best experience I every had with a service dept. Looking forward to next time. More

Worst dealer Initially i was very impressed with the dealership but now they are not up to their old standards. I had my Nissan serviced at this dealer on 06/25 Initially i was very impressed with the dealership but now they are not up to their old standards. I had my Nissan serviced at this dealer on 06/25/2015. After the service the dealer never explained to me the the tread in all my tires was very low and i need to change the tires. Next day i observed my car started shaking while i stopped at the traffic signal and felt that it was not driving properly. Also i observed they did not replenish the air in the all the 4 tires properly.The warning lights on the tachometer was continuously ON. I then called the dealership describing the condition and they asked to come to dealership to check if its the issue with tachometer since it is still under the warranty. When i took the car to them i told them that it feels like the wheel will come out while driving ,they gave me the replacement car and kept mine overnight. Next day they called me that all my four tires need to be replaced immediately and the charge for that is 832.00 $. I told them i need to find out other options if i get those replaced cheaper elsewhere and later i found it cheaper and better quality tires somewhere else . I asked my car back and returned the rental. They then charged me $108 for diagnosis which i said is not fair since the defect came within 2 weeks after the service and they did not tell me beforehand that there will be charge for diagnosis also. They diagnosed that the tread was low but it was already mentioned in the service note they handed me on 06/25.I don't see any more diagnosis they could have done and these charges of $108 for diagnosis is unfair.They should have told me beforehand about the charges for diagnosis,I would have not come to them. I went to Discount Tire they did it free of cost.They charged only for changing the tires and the cost of tires but not for diagnosis. The dealer told me that they have given me free rental car as a favor but i told them did not ask for any rental car so that is not any favor. They were charging enormously high for replacing the tires so i had to go to other places for getting cheaper rates and in return this Nissan Dealership penalized me with $108 charge. I wish someone take a note of my complaint and get me justice to recover these $108 charges. More

Where there's a will there's a way I want to say that my experience with nissan in Rivergate has been awesome. The service center did all the things that needed ta be done so I would b I want to say that my experience with nissan in Rivergate has been awesome. The service center did all the things that needed ta be done so I would be able to get my car serviced. I've had great people that helped me along the way. More

I found my happy car place! Another automotive/tire company tried in vain to fix my check engine light THREE times. I took my 2012 Juke to Rivergate Nissan and they quickly found Another automotive/tire company tried in vain to fix my check engine light THREE times. I took my 2012 Juke to Rivergate Nissan and they quickly found the problem. The staff was efficient and courteous. I will definitely be bringing my car here for repairs and maintenance. More

Service and Dealership Review I purchased my car from this dealership, and have returned for all of my services (both maintenance and repair). I was greeted promptly and with a fr I purchased my car from this dealership, and have returned for all of my services (both maintenance and repair). I was greeted promptly and with a friendly face and/or disposition with each visit. I will continue to come to Nissan of Rivergate for all of my services, and when I decide to make another purchase I will come to this location as well. Margarita More

Friendly and thorough I had taken my car in for a oil change and to be checked out for anything else in that I was going on vacation out of town. After a thorough review, I had taken my car in for a oil change and to be checked out for anything else in that I was going on vacation out of town. After a thorough review, I was told my brakes were worn down. I knew that I had been having some problems with fast stops and grateful this was found because a trip that normally takes 8 hours took 11 because of construction, re routing, stop/start. Pat Boyle More

Great Service for all I usually get oil changes and any other issue I may have with my ride. All associates are very friendly and the service is great, and the wait time is I usually get oil changes and any other issue I may have with my ride. All associates are very friendly and the service is great, and the wait time is good. More

Nashville's Best Nissan I purchased my 2011 Nissan from Rivergate and I have had all required maintenance complete by them. I set up my appointments on line ( and receive dol I purchased my 2011 Nissan from Rivergate and I have had all required maintenance complete by them. I set up my appointments on line ( and receive dollar credits for doing it) they have always been ready to service my vehicle in a reasonable time frame. I have earned free oil changes and discounts on other repairs. Because I have spoken so highly of the service dept my husband even had service completed on his Chevrolet truck! More

Treated like the owner's son Every visit is professional but informal enough to make you feel like family. I look forward to each service visit knowing that I will be returning h Every visit is professional but informal enough to make you feel like family. I look forward to each service visit knowing that I will be returning home for a fmily hour. More

Rivergate Nissan I had an appointment early on a Saturday morning, and was promptly greeted. The service included oil change, tire rotation and warranty work. Total I had an appointment early on a Saturday morning, and was promptly greeted. The service included oil change, tire rotation and warranty work. Total time was under 45 minutes, I would recommend the service and sales staff to a friend. More