Nissan of Rivergate - Service Center

I bought my Altima in October and noticed that a rear brake light was out. Took it to Nissan Of Rivergate and Betsy took great care of me. She checked my car's history and found a couple of recalls and brake light was out. Took it to Nissan Of Rivergate and Betsy took great care of me. She checked my car's history and found a couple of recalls and set up appointments to get them taken care of for me. Glenn keeps me informed of any service specials coming up, like the tire sale that's going on now. Saved me some money . I would recommend this service department to anyone . More

Betsy Newman is such an asset to the service department! She is so very helpful and knowledgeable about the problems I have had with my vehicle. Anytime that I've been the least upset, her calmness and unde She is so very helpful and knowledgeable about the problems I have had with my vehicle. Anytime that I've been the least upset, her calmness and understanding makes me relax and makes me feel I can trust her to see that the job is done right. I have had what I consider a few expensive repairs, she has gone out of her way to look for any savings she can give me. She has worked around my schedule and kept me informed of the progress of my repairs. When someone goes out of their way to the extent she has, I hope that she is reconized not only by Nissan of Rivergate, but by Nissan itself. Too many times the really good employees go unreconized for the work that they do, I hope in some way this review finds its way to the right people so that Betsy can get the rewards she deserves. Thank you Betsy for everything you've done for me :) More

After having an initial bad experience with this dealership's service department, Glenn worked hard to turn my experience around and take care of me and I greatly appreciate it. Thanks! dealership's service department, Glenn worked hard to turn my experience around and take care of me and I greatly appreciate it. Thanks! More

Professional, very orginize, clean, friendly and a genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the bes genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the best in Tenn. Glenn will get the job done. He takes time and understand your problem. Every department If it was a higher rating above 5 star nissan rivergate deserve the highest.satt More

Well I bought a 2009 Nissan Rouge from Carnival Kia in Rivergate Thursday afternoon. The transmission just all of a sudden went out Friday night. Kia took the car to Nissan and what looked like a bad tran Rivergate Thursday afternoon. The transmission just all of a sudden went out Friday night. Kia took the car to Nissan and what looked like a bad transmission which was going to take a while to order a new one and take a while to install it. The service guy Brian looked at it and whithin a couple of hours had it ready to go. Something electrical went out causing the fail safe transmission to disengage and he had me ready to go within hours. Fast reliable and very nice. More

I TAKE MY 07 ALTIMA TO NISSAN RIVERGATE FOR SERVICE. GARRETT MET ME THE FIRST TIME I TOOK MY CAR IN. GARRETT WAS VERY KNOWLEDGEABLE OF THE PROBLEMS I WAS HAVING. GARRETT WAS FRIENDLY AND ALWAYS HAD A GARRETT MET ME THE FIRST TIME I TOOK MY CAR IN. GARRETT WAS VERY KNOWLEDGEABLE OF THE PROBLEMS I WAS HAVING. GARRETT WAS FRIENDLY AND ALWAYS HAD A GREAT ATTITUDE. IF HE WAS HAVING A "BAD DAY", HE SURE DOES NOT SHOW IT. EVERYTIME I GO TO NISSAN FOR SERVICE, HE DOES ALL HE CAN TO MAKE SURE MY NISSAN IS TAKEN CARE OF IN A TIMELY MANNOR. GARRET IS DEFINETLY AN EXCELLENT SERVICE ADVISOR. WHENEVER I TAKE MY CAR IN FOR SERVICE, I ALWAYS ASK FOR GARRETT. ONCE YOU FIND SOMEONE YOU CAN TRUST, YOU STICK WITH THAT PERSON. More

Every time I have a problem with my car I always come here and Garrett usually is the guy that helps me. He is always very friendly and tries to explain everything going on with my car very well. He al here and Garrett usually is the guy that helps me. He is always very friendly and tries to explain everything going on with my car very well. He always gives me his opinion on what I should do or what would be best for my car and it's always the right choice. I love coming here because they are so friendly and I know I'm always well taken care. Thanks! More

Came in for front brakes. Glenn took extremely good care of me and the car. I will be back and will refer others to Nissan. of me and the car. I will be back and will refer others to Nissan. More

I took my car in for routine oil change service. They were offering Ladies day special 1/2 price of oil change plus free manicure and goodie bag. Kim in the office/check out area was spectacular! My sh were offering Ladies day special 1/2 price of oil change plus free manicure and goodie bag. Kim in the office/check out area was spectacular! My short oil change and check the rattle in my sunroof turned into a 5 hour ordeal. Jeff was kind through the process but tried to say my sunroof rattle was because it was not a factory product even after seeing the new window sticker from when I purchased the car. He had the service manager take a look. Everything was corrected in due time and the service manager was exceptionally helpful. My trust and confidence in Jeff has been greatly compromised. More