Nissan of Rivergate - Service Center

Excellent service department! I've had nothing but a good experience at the Nissan of Rivergate service department, even when there was a mishap, things were taken care of with no I've had nothing but a good experience at the Nissan of Rivergate service department, even when there was a mishap, things were taken care of with no problem at all on my part. Everyone there is very friendly and helpful. I've had the best experiences when Betsy takes care of me. I've definitely had conciderably better experiences than at Serra Chevrolet dealership! More

Great Service The service here is great. I don't wait for long periods of time. I'm glad I bought my car here and use the service department which are very friendly The service here is great. I don't wait for long periods of time. I'm glad I bought my car here and use the service department which are very friendly and helpful More

Business as Usual I took our 2007 Versa in for a Check Engine indicator diagnosis. Our service adviser Garret Daniel called me with the expected Sensor diagnosis but a I took our 2007 Versa in for a Check Engine indicator diagnosis. Our service adviser Garret Daniel called me with the expected Sensor diagnosis but also advised me of a "Low Pressure" event discovered in the Transmission Control Module. If was a minor event with extremely short duration, and only occurred once so Garret & the Technician did not think that there was anything to worry about but since we have ~ 145K on the Versa getting close to the CVT Fluid change point we thought it prudent to go ahead and have the fluid flushed anyway. We weren't pressured to have the Fluid changed at all but discussed the alternatives with Garret and made the decision based on their honest input. Before dealing with Rivergate Nissan, my wife and I had never felt like a dealership Service Department was being honest with us. Rivergate Nissan has changed our viewpoint. More

Crazy Cube Lady This place is awesome. Every time I come in to ask even the most simple questions about my car from a small noise only I can hear to which tune up do This place is awesome. Every time I come in to ask even the most simple questions about my car from a small noise only I can hear to which tune up do I need everybody is always so helpful. They don't try to sell you on stuff you don't need even if you think you do. I always leave with a smile and that says a lot toward their employees and the great customer service. LOVE THIS PLACE!!!! More

SERVICE CENTER AT RIVERGATE NISSAN...THE BEST EVER I AM 73 YEARS OLD, AND HAVE BEEN BUYING NEW CARS SINCE I STARTED TEACHING IN 1964. NISSAN AT RIVERGATE IS THE NICEST SERVICE CENTER I HAVE EVER DONE B I AM 73 YEARS OLD, AND HAVE BEEN BUYING NEW CARS SINCE I STARTED TEACHING IN 1964. NISSAN AT RIVERGATE IS THE NICEST SERVICE CENTER I HAVE EVER DONE BUSINESS WITH. I HAD 2 MERCURY COUGARS FOR 20 YEARS. EVERY TIME I HAD MY CAR SERVICED, IT WAS A NIGHTMARE, SERIOUSLY. EVERYONE HAS TREATED ME WITH SUCH KINDNESS AND RESPECT. THEY SEEM HAPPY TO TAKE ME ACROSS THE STREET TO DOLLAR GENERAL SO I CAN BUY GROCERIES WHILE THEY SERVICE MY CAR. EVERY TIME, A VERY NICE YOUNG PERSON HAS DROPPED ME OFF, PICKED ME BACK UP, PUT MY GROCERIES IN THE VAN FOR ME, AND UPON RETURNING TO THE SERVICE DEPARTMENT, TRANSFERRED ALL MY GROCERIES OVER TO MY TRUNK. THE PRICES FOR SERVICE HAVE ALWAYS BEEN FAIR, THEY HAVE ALWAYS EXPLAINED WHAT WAS DONE TO MY CAR. IF AND WHEN I EVER BUY ANOTHER NEW CAR, I WOULD CERTAINLY DO SO AT NISSAN AT RIVERGATE...THE BEST EVER... MAINLY BECAUSE I NEVER WANT TO DEAL WITH ANY OTHER SERVICE DEPARTMENT ANY WHERE. I HAVE TO SAY THAT ZACH NGUYEN WAS AN AWESOME SALESMAN. THE BEST EVER...I NEVER WANT TO BUY ANOTHER CAR FROM ANYONE BUT HIM. MY 2012 NISSAN ALTIMA IS MY VERY FIRST EXPERIENCE WITH NISSAN AND IT WON'T BE MY LAST. SINCERELY, MARIANNE WYATT More

Nissan of Rivergate My experience with Rivergate Nissan service department was excellent they treated me fair they treated me with respect and I would certainly recommend My experience with Rivergate Nissan service department was excellent they treated me fair they treated me with respect and I would certainly recommend the service department at Rivergate Nissian to all my friends and family! Linda Webb is the Bomb btw.......?? More

Always great! Nissan of Rivergate is the best! Always friendly, professional, honest, and informative. Several times they have gone above and beyond just "routine s Nissan of Rivergate is the best! Always friendly, professional, honest, and informative. Several times they have gone above and beyond just "routine service". I really appreciate that these days. More

Great service Nissan of Rivergate service department does a very good job servicing my titian. I would recommend it to anyone needing their vehicle worked on. The s Nissan of Rivergate service department does a very good job servicing my titian. I would recommend it to anyone needing their vehicle worked on. The staff is nice and the service is done right. More

Great Service Nissan of Rivergate has a great service department and staff. Service is easy to schedule by phone or internet. Quick service and a very nice waiting Nissan of Rivergate has a great service department and staff. Service is easy to schedule by phone or internet. Quick service and a very nice waiting area. More

What an experience!!! I was overwhelmed with the wonderful treatment displayed by the service team and greeters at Nissan of Rivergate. Not only was this my first experien I was overwhelmed with the wonderful treatment displayed by the service team and greeters at Nissan of Rivergate. Not only was this my first experience at this dealership, I was also a walk in customer, i.e. no appointment. Most service departments at dealerships provide a bit more of consideration for time and service for those with appointments versus walk ins. Totally not the case at Nissan of Rivergate. Once I entered the heated drop off corridor (it was 18 degrees that day), I was greeted sincerely and treated as though my vehicle was their only focus. The waiting area is roomy and quite relaxing. There were about six customers there when I entered. My vehicle was serviced in less than an hour and ironically enough the six people there before me either had their services completed or were in the process of checking out. My entire experience was optimal! More