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Nissan of Rivergate - Service Center

Madison, TN

4.2
327 Reviews

327 Reviews of Nissan of Rivergate - Service Center

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April 06, 2022

Went to service department this morning because service engine light came on my 2012 Nissian maxima.Was told diagnostics fee was $150.00 but if they did the repair they would wave that fee.They reset the c More

by Brendaharrington1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Johnson
July 19, 2021

They can not fix my daughter in laws car it has been there for over a week very poor customer service no replacement car the car is under warranty More

by Peteface55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jodi Crouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Williams, Philip Dattilo, Betsy Newman, JR Richardson, Jordan Thompson
June 28, 2021

Today I went to NISSAN OF RIVERGATE, my car was acting up it’s a 2011 PATHFINDER AND I LOVE THE SUV, the dealership was busy and I didn’t have an appointment but ther were very kind and made me feel at ease. More

by Tmadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Newman, JR Richardson, Jason Moore, Scott Rowe, Zach Nguyen, Jordan Thompson
Jun 28, 2021 -

Tmadden responded

I appreciate The Kind of service that Nissan of Rivergate gives

December 05, 2019

Service Department Have Thieves Nissan of Rivergate has a great sales and finance department. Don't take your vehicle to be serviced at Nissan of Rivergate take it to another dealers More

by tw.tracywright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike the Manager
July 02, 2018

Super Service I always have a good experience at Nissan of Rivergate. They keep me well informed as to what my needs are. The service and service representatives, e More

by carolg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Newman
March 25, 2018

Robbed with a smile I was robbed with a smile Friday. I thought when you needed help the dealer ship would be the one to help .. turns out I’m wrong . I have a 07 Nissan More

by Screwed over
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
March 02, 2018

They go way beyond excellence in performance! They walked out to me with a smile and handshake, asked if I wanted something to drink. Then discussed my reason /appointment for assistance. Give m More

by paintedponies77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Tinch, Service Advisor
February 25, 2018

Awesome dealership It is always a pleasure to do business with Nissan of Rivergate. The service is great, the service reps are awesome, and the amenities in the waiting More

by carolg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Newman
February 01, 2018

Still waiting for my issue to be resolved My car radio stopped working. I contacted J.P. at Enterprise where I bought my car. (Enterprise is awesome). JP gave me my extended warranty info and More

by ophelia667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leno Rivera
October 22, 2017

A1 Service Center Nissan of Rivergate always exceeds my expectations. They never try to sell me anything I don’t need, the service and service reps are always outstandi More

by carolg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Newman
2
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