Nissan of Rivergate - Service Center

Service I expect. King Some people think, "service departments try to push work on you". Not Nissan of Rivergate. I have had my Nissan Frontier for 10 years now. It' King Some people think, "service departments try to push work on you". Not Nissan of Rivergate. I have had my Nissan Frontier for 10 years now. It's in top shape thanks to Garret Daniel and Glenn Hartley. This is my 4th Nissan product. 3 are still in service. The 4th would still be except for an unfortunate texting accident by a thoughtless SUV driver. I've had some set backs and can't always get the recommended service at the higher mileage intervals. But, Garret never pushes me and I feel would tell me if it were really important. Sometimes issues arrive that are unavoidable. When Nissan Of Rivergate's phone system crapped out while I was trying to make an appointment, I got calls from Garret, AND Glenn Hartley making sure I was taken care of. Garret has also given me a coupon of his own to help with my service bill. I've never had to wait too long for my service to be completed, and have no worries that something was left undone. I used to live 12 miles away but just moved to over 35 miles away, but I will continue to go those miles because Garret, Betsy and Glenn have treated me like a real person, and their mechanics do great work. The value I get of the service and the treatment I receive is worth the extra miles. More

Excellent customer service The service I received was the best. The actually acommendations provided for the customersame is outstanding. I love the fact if your wait time will The service I received was the best. The actually acommendations provided for the customersame is outstanding. I love the fact if your wait time will be longer than you expect, there is a taxi service within 5 miles. Good reason to be dropped off at the mall ladies :) I am completely satisfied with Nissan of Rivergate. Karen More

Service Review The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling out the paperwork and waiting for the rental card, I went to the restroom, found a seat in the very well equipped waiting area, opened my laptop and the Service Manager, Garrett, walked back in to tell me the problem was corrected and no need to get a rental. This was a very welcome surprise and everyone there was very curtious and friendly. I would reccomend them to anyone. I also recieved a recall for my hood latch. It only took one call and the same service man, Garrett, called me back within 30 minutes and scheduled me the very next day at the time I requested to have them check out the recall. Again, excellent customer service. More

Amazing Service! Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this d Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this dealership to anyone! More

Great Service! My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this service center is not conveniently located for me, because the environment is nice, the employees are all very helpful and friendly, I will continue to bring my car here for service. Couldn't ask for a better experience! More

Will go the extra mile We had a Nissan previously bought from another dealer, and after misdiagnosed service found a gem of a service center with Nissan of Rivergate. Fixed We had a Nissan previously bought from another dealer, and after misdiagnosed service found a gem of a service center with Nissan of Rivergate. Fixed the problem first time and we ended up trading at a later date for our new Altima. Everytime we come here,service is prompt and efficient. They have even given us coupons when we forgot our own. Really like this place and recommend highly. More

The service Dept The Service Dept is great. They are very friendly staff and willing to help in anyway possible. I would recommend them to anyone that needs service to The Service Dept is great. They are very friendly staff and willing to help in anyway possible. I would recommend them to anyone that needs service to their vehicle. More

GREAT EXPERIENCE!! Nissan of Rivergate provided great customer service. Kudos to my service advisor Taylor Freeman, who was great in keeping me informed of my repairs, a Nissan of Rivergate provided great customer service. Kudos to my service advisor Taylor Freeman, who was great in keeping me informed of my repairs, and to Linda Webb for her courtesy and great sense of humor at the time of checkout. Nissan of Rivergate you were GREAT!!! down to the donuts. :-) More

Fast, curtious, knowledgable. They are very helpful. The staff is always friendly. I have never had to wait more than 45 minutes for any service work. Christopher Z. They are very helpful. The staff is always friendly. I have never had to wait more than 45 minutes for any service work. Christopher Z. More

They took care of me like I was related to them. I had to take my car in before the oil change was due as I was going on a trip that would have put me over the 5000 mile oil change time which would h I had to take my car in before the oil change was due as I was going on a trip that would have put me over the 5000 mile oil change time which would have happened in another 300 miles. They took me right in right away and made sure everything was checked out completely. Everyone who worked there said hello and wanted to know if they could help me with anything. One of their people just talked to me for several minutes and answered all of the questions I could think of to ask. His information helped me understand a few things I didn't know about my car. I could not have been happier with the service I received from Rivergate Nissan. I felt their attitudes were sincere and hart felt. Thank you for taking care of me and my car. More