Nissan of Rivergate - Service Center

Transmission problems was possible My Altima had been having issues with jerking, at random, and vibration. It was difficult to detect because it was random. Mr. Garret Daniel listen My Altima had been having issues with jerking, at random, and vibration. It was difficult to detect because it was random. Mr. Garret Daniel listen to my problem and took the car to find the problem. After driving the car for days and 150 miles it finally repeated the problem. Mr. Daniel called in a Nissan specialist to participate in solving the problem. It was the transmission software. So they installed a new transmission and added the new software. Folks, if you want your car fixed right the first time Hays Nissan Rivergate is the place to go. Not only was the fixed great, but the way they handle me all the way through the process (2 weeks) was fantastic, from Hays Rivergate, Kathy-local representive and all the folks at the dearlership. They brought in the Nissan specialist to make sure we fix the problem and to get support from the Nissan Company. Thanks a million, I love my car. James 615 999 6266 More

Service We called the same morning for service on our 2011 Juke and they took us right in. Very pleased with the service. Martha and Bill Grigsby We called the same morning for service on our 2011 Juke and they took us right in. Very pleased with the service. Martha and Bill Grigsby More

I had a noise under my car I took my car in for a noise and bumping under my car. It took just a few hours for them to come back to me with the issue. A few days later after the I took my car in for a noise and bumping under my car. It took just a few hours for them to come back to me with the issue. A few days later after the part came in I took it in to be fixed and one of the parts was wrong. The service guy called to update me and told me that he was going to see that they picked up the part from another location and have it fixed that day by 1:30. At 1:30 he called me and said it was ready to go. I have had a few issues with my car and every time they have it fixed and ready to go whiten a few hours. Don't wait for any issues with your car. Nissan of Rivergate can find your issue and fix it at a great price. Evangeline High More

Will Recommend to My Friends I just bought a new Rogue in the fall. This was my first free oil change. They explained that I also probably needed to have my tires rotated. When I just bought a new Rogue in the fall. This was my first free oil change. They explained that I also probably needed to have my tires rotated. When I went to pay for the tire rotation, they told me I had a credit that I could use. Free is great! Everyone was so nice and professional. I waited for my car and it was done in a flash. Clean waiting area and courteous people. Who could ask for more? More

Great Experience I have a Nissan Truck and had a problem with a leaking seal, I met one of your service mangers Robert Epps and spoke with him about my problem, he wa I have a Nissan Truck and had a problem with a leaking seal, I met one of your service mangers Robert Epps and spoke with him about my problem, he was so helpful in making a appointment that would work for me, and a time to bring it in, He said that it would take about 1 1/2 to complete the job and I could wait in the waiting area, I might say that the area was very nice... my Truck was completed in the time he had said and I even got to meet Eddie the Tech that serviced it , both Eddie and Robert advised me that I had just a couple of Items that might need to be taken care of the next time I came in.. All and All I had a very pleasant experience, It's a pleasure to know that the Tech's are trained to know your Nissan from bumper to bumper! I will be using this dealer again for my service, Thanks to all... More

Nissan of Rivergate Service Department. The service department is very professional and attentive. I am able to get dates and times that are convenient for me. I am never there very long tha The service department is very professional and attentive. I am able to get dates and times that are convenient for me. I am never there very long thanks to their fast and courteous service. Rhonda Cohea More

Wouldn't go anywhere else. I wish all companies would model their work ethic, customer service and their WORK as well as Rivergate Nissan. From the time we drop our cars off, to I wish all companies would model their work ethic, customer service and their WORK as well as Rivergate Nissan. From the time we drop our cars off, to the time we pick them up, we are treated well, the cars are treated well, the work is as we requested. Everyone is courteous and they don't charge more than they say they will! Love Rivergate Nissan. More

Good Service Nissan of Rivergate Service Department The service department is timely .Some times to quick , a big thanks for the coffee and donuts while you wait Nissan of Rivergate Service Department The service department is timely .Some times to quick , a big thanks for the coffee and donuts while you wait Ha Ha also TV to watch. My Nissan is always as clean or cleaner when they finish as when I took it in. Work has always been completed as ask. They always give me a check list of work completed and things to think about doing soon. With no surprise charges I feel very confident with the service department and the work they do. Cliff More

very good The service was very good they got me in and within 45 min I was leaving that was good. Keep up the good work excellent. The service was very good they got me in and within 45 min I was leaving that was good. Keep up the good work excellent. More

I'm extremely happy to do business with the people I am happy to do business with the people at the Nissan of Riverdale dealership. Never had a problem with getting my car worked on there. Prompt greet I am happy to do business with the people at the Nissan of Riverdale dealership. Never had a problem with getting my car worked on there. Prompt greetings from the service advisors they listen to my concerns and take the action needed to correct them. They keep me updated on what's going on at all times. And no surprises when time to pay. I drive over 3000 miles a month so I'm there every month. Thanks to all of the people in the service department for taking such good care of my car and me. More