327 Reviews of Nissan of Rivergate - Service Center
Trusted Service I came in for the usual oil change and tire rotation. I was advised of 2 recalls, one being the transmission. Betsy took care of everything for me. Th I came in for the usual oil change and tire rotation. I was advised of 2 recalls, one being the transmission. Betsy took care of everything for me. That was one of the many reasons I go Nissan of Rivergate. More
Service Great service and great people.l will come back again,time after time for your service.l will tell others about your service, thank you. Great service and great people.l will come back again,time after time for your service.l will tell others about your service, thank you. More
Simple Recall Check Makes New Fan Eventhough I bought my Nissan at another dealership, I went to Nissan of Rivergate since it was close to home. From the moment I pulled up to the dr Eventhough I bought my Nissan at another dealership, I went to Nissan of Rivergate since it was close to home. From the moment I pulled up to the dropoff point, they made sure I felt like I was the only person there. They were honest with me about how long it would take to check my car and make possible repairs and patient while I made my decision. I was offered a beverage and checked on by other associates to make sure I was comfortable while I was waiting. My car was ready as promised and the checkout process was quick and simple. I will be back for future repairs whenever I can. More
Nissan of Rivergate The service staff is excellent. Always friendly and efficient. They are great at letting me know what service I will need in the future and what c The service staff is excellent. Always friendly and efficient. They are great at letting me know what service I will need in the future and what cost to expect. Jennifer Appleby Hendersonville Tn More
What an amazing group of people who care So gonna try to make this short, I bought a rogue in December of 2014, not from nissan but from a used dealership, within a week my engine light came So gonna try to make this short, I bought a rogue in December of 2014, not from nissan but from a used dealership, within a week my engine light came on, so I immediately took it back to the dealer who informed me my car was still under warranty and I should take it to nissan so I took it to the closet one to my home, and that's where a 6 month drama would begin. First they fixed my catalytic converter and we thought that was it but sadly it turned into 5 more visits with the same reading on the analysis and nothing was working, the service department now know me by name and by my phone number because of how long and how many times I have had to bring this thing back. They have gone above and beyond in everywAy possible to not only find and fix the problem w my vehicle but have given me rides and a free rental to make my life less stressful. Garrett (I apologize for not knowing his last name) is seriously one of the most caring individuals I know, he went to corporate to try to get them to buy what I thought was a lemon back, he not only treated me w kindness but always had my best interests at heart.. I can not give him enough xxxxxxfor handling this situation the way he did.. So after way too long of fighting w this vehicle it was completely fixed and Nissan has reimbursed me w all my payments and offered an extended warranty on my rogue but I think only because of Garrett. Upon arrival of picking up my vehicle not only did he give me a free oil change and detail, it was filled w gas, now that my friends is customer service.. 100% I am now a loyal customer!! More
great service i have had only good experiences with rivergate nissan service. they are very competent and even nice. i highly recommend them. they do the work you n i have had only good experiences with rivergate nissan service. they are very competent and even nice. i highly recommend them. they do the work you need and do not try to push unnecessary work. More
TRUE MEANING OF CUSTOMER SERVICE EXCELLENCE This dealership truly understands the meaning of customer service. From appointment setting, arrival at service department, waiting while service is This dealership truly understands the meaning of customer service. From appointment setting, arrival at service department, waiting while service is performed to checking out at the cashier, this entire team of professionals always put the customer first! Keep up the great work Nissan of Rivergate! More
Oil change and help looking over my 2011 nissan I received excellent service. They found the need of a new battery. I'am gratfull for this help. I was on a walker & they helped me receive the help I received excellent service. They found the need of a new battery. I'am gratfull for this help. I was on a walker & they helped me receive the help I needed. You can tell all are happy emp[oyees at this Dealership. I have always taken my car there since I bought it there. Thanks James D. Stephens More
GREAT SERVICE THIS DEALERSHIP WAS AWSOME FIRST GOOD EXPERIENCE I HAVE HAD AT A CAR LOT SERVICE A+ THEY EXPLAINED EVERYTHING THEY WHERE GOING TO DO MADE SURE I WAS C THIS DEALERSHIP WAS AWSOME FIRST GOOD EXPERIENCE I HAVE HAD AT A CAR LOT SERVICE A+ THEY EXPLAINED EVERYTHING THEY WHERE GOING TO DO MADE SURE I WAS COMFORTABLE WHILE I WAITED AND THEY WHERE FAST More
GREAT SERVICE This dealership is amazing !!!!! Everyone has a smile in service ... They explain every service so you are 100% clear of what's needed to keep your Ni This dealership is amazing !!!!! Everyone has a smile in service ... They explain every service so you are 100% clear of what's needed to keep your Nissan looking and running good!! More