Nissan of Rivergate
Madison, TN
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When I take my Maxima in for service, Kim always has a smile on her face and is so helpful and pleasant. The service guys are always very helpful and seem to really care about me as a customer. Ted Willi smile on her face and is so helpful and pleasant. The service guys are always very helpful and seem to really care about me as a customer. Ted Williams also does a great job and is definately an asset to this dealership. More
We went shopping for a new vehicle with a good idea as to what we had in mind. We wanted an affordable, high MPG vehicle, for our teenage daughter to replace an older car that she had been driving. With he what we had in mind. We wanted an affordable, high MPG vehicle, for our teenage daughter to replace an older car that she had been driving. With her going into college we wanted her to have a new vehicle with a warranty. We had intended to purchase a Nissan Versa but found that it just wasn't going to work for my daughter since the seat was too low for her to have good visibility when driving. We had considered the Nissan Sentra but had been more intersted in the Nissan Versa due to price. James spent a good deal of time with us to find the right car that was within the price range we had requested. He allowed us to take the time to look at quite a few vehicles without pushing us toward one or another. There was absolutely no feeling of a "bait and switch" or any other tactic going on to persuade us into a vehicle that would not have suited our needs. Once we found the right vehicle Darren assisted with working out the final deal. This was probably the easiest car purchase I have ever made. There was no lengthy haggling over the numbers. I knew what I wanted for my trade, final purhcase price, and monthly payment. A couple offers / counter-offers were made and I feel that we arrived at a very fair deal that didn't require hours of negotiation to get there. Again, this was one of the most pleasant car buying experiences I've ever had. More
After purchasing a used 04 used Nissan Quest from and independent car lot I decided to bring it to Rivergate Nissan to have an Oil change. While there they discovered a few problems over a course of abou independent car lot I decided to bring it to Rivergate Nissan to have an Oil change. While there they discovered a few problems over a course of about a week. Everytime we noticed something else they brought me rignt in and would start working on my van. I have to say if I would have known the kind of service I was going to get I probably would have gotten a nissan sooner (not that I likr handing money over or haaving to have a vehicle worked on.) What got me was that I was treated with respecr and like I had been going there for years. Garrett went above and beyond the call of duty. Glen was amazing as well to even share a personal story to show me exactly what ihad bought. Kuddos to the service department. More
Before coming to this dealership I went to another Nissan dealership in the area where I was pressured to pay outside of my comfort zone and they gave me less for my trade. When I came to Nissan of Rivergate dealership in the area where I was pressured to pay outside of my comfort zone and they gave me less for my trade. When I came to Nissan of Rivergate, they didn't pressure me at all and were able to get me a payment that I was comfortable right away. This is now the second car I've purchased here and both times I've had a great experience. More
Odd that I ended up at Nissan dealership to purchase a Toyota Sienna van, but that's exactly what happened. I traded in my Chrysler Town & Country van for a Toyota Sienna and could not be happier with my Toyota Sienna van, but that's exactly what happened. I traded in my Chrysler Town & Country van for a Toyota Sienna and could not be happier with my experience. My sales person was knowledgeble, friendly, and went the extra mile to assure that my expectations (and needs) were met. I had previously visited three other Toyota dealerships prior to my visit to Nissan of Rivergate, but all the right "ingredients" simply were not present enough to encourage me to purchase from any of them. I would highly recommend this dealership. The folks are friendly and willing to work with you! More
I brought my Frontier in because I saw that there was a recall on the news. I called and asked for an appointment and they got me in right away. While I was there I figured I might as well go ahead and g recall on the news. I called and asked for an appointment and they got me in right away. While I was there I figured I might as well go ahead and get an oil change since I was almost due and the price was actually less than what I had been paying at Firestone! They got me done and out quick and treated me like I should have been treated. I really appreciated the friendly people and the fact that it was a no hassle experience. I think they have won my business. More
I was concerned about trying this dealership because of their reputation and other reviews I read. I live 30 miles away and have delt with multiple other dealerships, but haven't found one that I consider their reputation and other reviews I read. I live 30 miles away and have delt with multiple other dealerships, but haven't found one that I consider good until now. I was told they're under new management and things were different so I drove the distance. I have to say, my car was inspected and I didn't feel ripped of. They told me what I NEEDED to have done and what could wait. I didn't feel like they were trying to take advantage of me and received my car back happily repaired! I WILL be going back. Thanks again!!! More
I’ve been thinking about getting a new car for myself for a while. I visited a Nissan store closest to my house, but did not really like the people, the salesman were always staring at me, pressuring me with a while. I visited a Nissan store closest to my house, but did not really like the people, the salesman were always staring at me, pressuring me without even saying a word five hundred feet away, so I decided to look for cars the modern way, via internet and I am glad I did. I found the best price for a Rogue and although it was pretty far from home it was worth the trip! My husband and I were greeted by a very kind gentleman, Dewayne Brock who only seemed interested in what I wanted. My husband enjoyed the test drive and I got the car I wanted for the price I wanted. This place gets a five star for the good experience and pleasant vibes from the people. I will be coming back in a few months when my husbands lease expires. Cathleen Alvarez More
This was not only the best car buying experience I've yet to experience but it was also a sense of hope for me. I was in stationed in Iraq when I began inquiring about the car when I reached Justin Andrelski to experience but it was also a sense of hope for me. I was in stationed in Iraq when I began inquiring about the car when I reached Justin Andrelski. He helped me with pricing although I wasn't due back in the states for a few months. Other dealers told me to contact them when I returned, if they even responded. This gentleman went out of his way to ship me a poster of my new Z for motivation and a brochure for my informational questions. The minute I returned he picked me up from the airport so I could purchase that car that helped me through some of the rough times. He will forever be in my memory for this experience. My mother and sister have also purchased from him and I will send many many more. If you are thinking of going elsewhere, you'd be making a HUGE mistake! Go to a place where you are as important as the family they go home to. Thanks Nissan of Rivergate and Thanks Justin. God BLESS? More
I have given the ratings I have just to underscore what a good experience my wife & I had there. The sales was with less pressure than I had previously encountered, it was our decision to buy, not theirs. good experience my wife & I had there. The sales was with less pressure than I had previously encountered, it was our decision to buy, not theirs. They were upfront about sticker price & were easy to negotiate with. I am satisfied we got a good & fair deal. I had some special requests & they fulfilled them, though the group they sent the work order to did a regrettible job. They are eager to fix it, so the dealership gets an A rating there, as well. We went for our 1st oil change & the service department was friendly, professional & efficient. The prices are very competitive as well, worth going there for service, for sure. Overall, a very pleasant car-buying experience & I highly recommend them if this is the make of car you want. More