
Nissan of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Professional, very orginize, clean, friendly and a genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the bes genuine concern for customers need. Besty has a warm and caring personality that reflects a comfort that thing will get done. The techs are the best in Tenn. Glenn will get the job done. He takes time and understand your problem. Every department If it was a higher rating above 5 star nissan rivergate deserve the highest.satt More
My experience with leasing a car from Nissan of Rivergate was extremely positive. Philip did a great job of keeping in contact during the whole process and making the transaction very smooth and easy. was extremely positive. Philip did a great job of keeping in contact during the whole process and making the transaction very smooth and easy. More
Very Professional, great customersskills, great saling skills, not pushy great people to work with even Mrs Barbara,I would recomend to anyone who want to purchase a car. skills, not pushy great people to work with even Mrs Barbara,I would recomend to anyone who want to purchase a car. More
Bought my second new Nissan in November of 2011 and I have had it serviced there every since. Everyone from the sales department and the service department have been great! If you are thinking about buyi have had it serviced there every since. Everyone from the sales department and the service department have been great! If you are thinking about buying a new Nissan keep Nissan of Rivergate on your list. They will not disappoint!! More
I have purchased 2 brand new Nissans from Nissan of Rivergate in the past, just bought my 3rd this weekend, a sweet 2012 Titan Pro 4x! I worked with Rodney and Dwayne in sales, I have actually dealt wi Rivergate in the past, just bought my 3rd this weekend, a sweet 2012 Titan Pro 4x! I worked with Rodney and Dwayne in sales, I have actually dealt with Rodney on my last 2 purchases and like my prior 2 visits I was greeted with smiling faces, kind and courteous professionals ready to get the job done! I got exactly what I wanted for my trade, they gave me a great deal on the new Titan and got my payments where I needed them. And thank you Dwayne for getting my front tag off my old Titan that I thought was lost forever! Thanks to Barbera and Kim in the finance dept for working up a sweet deal and going above and beyond by running my numbers again to get me a lower payment and better interest rate, without me even asking! Overall, no matter what dept you deal with at this dealership, you will be pleased! Thanks again to Rodney, Dwayne, Barbera and Kim, you guys are awesome! More
I would just like to thank you for the hospitality on my recent visit to your dealership. I bought a new Titan from Rodney and he was very informative and willing to work with me on my trade. I changed manu recent visit to your dealership. I bought a new Titan from Rodney and he was very informative and willing to work with me on my trade. I changed manufacturers and this was my first experience with the Nissan brand and this dealership and have to say it was fairly easy.Thank you so much Nissan Rivergate and the finance department ( Barbara ) for getting my loan through so quickly. Overall great job. More
Worst experience we've ever had. I questioned the price given to me on a 2013 Altima SV by Rodney and he got mad, almost shouting how I was questioning his integrity, then the got up and stormed out, leavi given to me on a 2013 Altima SV by Rodney and he got mad, almost shouting how I was questioning his integrity, then the got up and stormed out, leaving my wife and I sitting there with the salesman who didn't say a thing. The manager came up and asked what was going on and as I tried to explain, he said he saw what happend and defended Rodney, as I was questioning his integrity. I said what kind of professional would treat their customers like that. I told him the deal was off and walked out. As I walked outside, Rodney said something to me and I told him he was a really professional. He told be to get the "xxxx" out of there. I told him as the manager walked outside that I couldn't wait to write a review on the way we were treated and the lack of professionalism that was displayed. What a class act dealership (sarcasim). (1 out of 10, it is a "0" if not a -1) Went to another dealership where we were treated in a respectful manner (in Gallatin) and will be doing my buisness there in the future. More
UPDATED: I spoke with Martin the day after the lapse in communnication occured. He was very helpful and I believe he tried to get a deal together. In further conversation he realized why I wanted to trade communnication occured. He was very helpful and I believe he tried to get a deal together. In further conversation he realized why I wanted to trade my vehicle in to begin with. He volunteered to have my car looked at free of charge at another dealership(mine is not a Nissan so he is covering the cost of my car at another dealership) FIrst of all for someone to go above and beyond like that is unreal to me. I am greatly appreciative of that. If you want to get treated with good customer service and honesty, deal with these guys. THanks again for going above and beyond. It actually restores some faith in car dealerships. INTIAL POST: I went to this dealership in hopes they could help me get the car I found on thier site. I spoke to the finance lady first to see if it was even an option with my credit score. She said she could probably get a better deal and get the GM involved to handle the deal personally. NONE OF THAT HAPPENED. I went to the dealership I was passed off to some saleman (who was really nice) However as soon as they saw my credit score they acted all surprised and all of a sudden there was nothing they could do. I was not wrong about my score, I knew I had a mess of negative equity. I just needed help buying a new car. I was told 3 times that I would get a call back on the deal and it would get handeled; and I have yet to recieve the call. SO I called the GM to get him on board and I was put on hold repeatedly and then was told "he must not be here or he has gone home" I really wish car dealerships were in it for all customers instead of the money they want to make. I understand it takes money to run a business but I should have been told up front there was nothing they could do. I feel very taken advantage of by this dealership. More
Angela was real nice through the whole transaction. Helped us in everyway,made sure I had the color truck I wanted, all the add ons I wanted,at the lowest cost possible. Even made sure the songs playin Helped us in everyway,made sure I had the color truck I wanted, all the add ons I wanted,at the lowest cost possible. Even made sure the songs playing over the speakers in the dealership was exceptable to everyone! I bought a 2012 Frontier and Angela took the time to show me what every button was for,and an all around tour of the truck. I felt comfortable with her too. I have never had a car saleman or sales woman so wonderful to work with. I am so glad I bought my truck from her and Nissan of Rivergate and drove from Franklin Kentucky to do so. Thank You. More
Phillip and Rod were a class act start to finish in getting my deal done. I couldn't have asked for a better experience. They went above and beyond to get my deal done and get me in and out in a exped getting my deal done. I couldn't have asked for a better experience. They went above and beyond to get my deal done and get me in and out in a expedient manner. More