Nissan of Rivergate

First time buyer ... Lifetime customer After shopping at several Nissan dealers in middle Tennesse over the course of a week, my husband and I decided to purchase our Rogue Sport from Nissa After shopping at several Nissan dealers in middle Tennesse over the course of a week, my husband and I decided to purchase our Rogue Sport from Nissan of Rivergate. This was our first purchase from them, but they treated us as if we were lifelong customers. Normally filling out finance paperwork is boring, but the finance manager, Zach Nguyen, made the whole process fun. Our sales consultants, Justin Garlock and Nikki Wallace, were both extremely knowledgeable, friendly, and SUPER helpful. Nikki spent at least 30 minutes explaining how all of the features work while Justin swapped our license plates and helped my husband transfer everything from our old car into the Rogue. As we were finishing up, the General Manager walked up and thanked us for our business, made sure that we were 100% satisfied, and presented us with a small gift of appreciation. Nothing like that has ever happened to us In the 40+ years that we've been purchasing vehicles! The folks at Nissan of Rivergate are top-notch all the way. I wouldn't hesitate to recommend them to anyone! More

Customer satisfaction From the front door to the back door these people look out for your personal well being. They treat you with respect, they listen to YOU and fulfill y From the front door to the back door these people look out for your personal well being. They treat you with respect, they listen to YOU and fulfill your NEEDS. I have lived from Maine to Florida and I always come here to trade. It’s always like coming home. Great group of people! More

Resolve a problem My wife and I bought a 2017 Nissan Pathfinder in May 2017. We understood the salesman to say the navigation system would automatically be updated by N My wife and I bought a 2017 Nissan Pathfinder in May 2017. We understood the salesman to say the navigation system would automatically be updated by Nissan through satellite. I received a letter in the mail that the navigation system needed to be updated. I spoke to Mr. Ted Williams about this. We found out that the S D. Card was not updated by Nissan and to update we would have to buy another S D Card for $129.00. Mr. Williams offered to replace the card, and he did. We are very happy with Nissan of Rivergate and will continue to do business with this dealership. More

New customer Great experience with Rivergate Nissan inMadison, TN... It was a pleasant visit and I thank the way this people treats you..I will recommend this dea Great experience with Rivergate Nissan inMadison, TN... It was a pleasant visit and I thank the way this people treats you..I will recommend this dealer More

Awesome Experience After searching online at other dealerships I found the car that was perfect for me! Almost immediately after inquiring online I was contacted by Scot After searching online at other dealerships I found the car that was perfect for me! Almost immediately after inquiring online I was contacted by Scott Rowe. When I met with him at the dealership to test drive the car I knew right away that I wanted to purchase from him. He was patient in answering all of my questions and gave 110% in trying to get my loan approved. Zach was tons of fun and made the pain of signing away my hard earned money a little more bearable. 5 days after my purchase Scott called to check in and make sure I was still loving my purchase and didn't have any questions for him. You will be hard pressed to find service like that elsewhere! More

Super Service I always have a good experience at Nissan of Rivergate. They keep me well informed as to what my needs are. The service and service representatives, e I always have a good experience at Nissan of Rivergate. They keep me well informed as to what my needs are. The service and service representatives, especially Betsy, are exceptional. The amenities in the waiting lounge are good, as well. More

Browsing for a truck We have been searching for the right truck for us. We went to Rivergate Nissan and was approached by David Russell. He was very helpful and informativ We have been searching for the right truck for us. We went to Rivergate Nissan and was approached by David Russell. He was very helpful and informative. He did not try to pressure us into buying. We told him what we were looking for and he was able to find the perfect truck we had been looking for. David and staff were very easy and willing to work with and for David fought to get the numbers where we wanted. They were very helpful after the sale and with making sure we were familiar with all the features of the truck and answered all questions. Very satisfied with David and Rivergate Nssan. More

Browsing for a vehicle I was browsing for a vehicle & Justin Abernathy approach me with no pressure no nuisance of trying to get you to buy. on the contrary very polite & in I was browsing for a vehicle & Justin Abernathy approach me with no pressure no nuisance of trying to get you to buy. on the contrary very polite & informative & I test driving a Leaf & I left. Thank you, I appreciate this service, sure to return & to recommend this dealership. Just ask the "captain". More

buying experince dealer is willing to work with consumers without hesitation and are helpful after sell with all details of your purchase and general manger is a part dealer is willing to work with consumers without hesitation and are helpful after sell with all details of your purchase and general manger is a part of the sells experience More

Robbed with a smile I was robbed with a smile Friday. I thought when you needed help the dealer ship would be the one to help .. turns out I’m wrong . I have a 07 Nissan I was robbed with a smile Friday. I thought when you needed help the dealer ship would be the one to help .. turns out I’m wrong . I have a 07 Nissan Frontier with a bad fuel line leak that needed to be replaced . Nissan kept my truck all day then told me they would have to take the cab and the bed off my truck to replace the fuel line (because they didn’t want to do it ) then charged me 265 dollars to tell me what I already knew . Sound fair ? Sounds lazy and dirty to me More