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Nissan of Rivergate
Madison, TN
609 Reviews
A family-owned Nissan dealership in Nashville, TN, with a long-standing tradition of providing outstanding customer service to all who patronize our business. Our Nashville-area Nissan dealership has been in business for more than 32 years, and throughout that time we've learned how our customers like to be treated. That's why each customer who walks through our doors receives a personalized experience. Whether you're coming in to buy, lease or service a Nissan, you can be sure that our team members will dedicate themselves to your individual needs.
At NISSAN OF RIVERGATE, we offer much more than just legendary customer service. Our showroom is fully stocked with all the latest new Nissan models, which allows you to find exactly what you're looking for in no time at all. Want to buy a new Nissan Altima? We can find you the perfect car in the right trim and color. Prefer a more family-friendly new Nissan Rogue crossover? That's not a problem! We have plenty of models for you to test-drive. We're also happy to help you with Nissan service and repairs whenever you need them. Simply call to schedule an appointment, or just stop by!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 609 reviews
April 28, 2015
Nissan of Rivergate stands behind their name and vehicles. I come from a Nissan type family that's all my parents owned because of the reliability of a Nissan. I now am a young professional and bought my first I come from a Nissan type family that's all my parents owned because of the reliability of a Nissan. I now am a young professional and bought my first new car from Nissan of Rivergate. This was a great choice due to the relationship after my purchase. They make sure you are taken care of when your vehicle needs maintenance. They were friendly, clean, professional, and very fast. I would highly recommend using them to service your vehicle. Bowman Benson More
by bbenson
April 27, 2015
Service with a Smile Have had my Versa service at this location several times since I have own it.(2011) They have always been honest with me. If I need something other t Have had my Versa service at this location several times since I have own it.(2011) They have always been honest with me. If I need something other than what I came in for they were not pushy about selling other service. Make sure to see the service manager he is always nice and friendly. Kudos to the service advisor Betsey she has been great every time I have been in. I will continue to have them service my Versa for a long time. Larry More
by titanfan
Employees Worked With
Betsy Newman
April 22, 2015
Why go anywhere else? One of the things that makes Nissan of Rivergate stand out over all the others is I'm greeted by my first name by everyone, everytime. It is not just One of the things that makes Nissan of Rivergate stand out over all the others is I'm greeted by my first name by everyone, everytime. It is not just the service advisors (Garret & Becky), but the cashiers (Barbie & Heather), warranty administrator (Jodi) and customer service (Linda). There are two dealers that are closer, but I choose to drive an hour to have all my service done at Nissan of Rivergate. Bryan Newman More
by SilverNissan1
Employees Worked With
Other Employees :
Betsy Newman, Garret Daniel, Heather Blair, Barbie Key, Linda Webb
April 22, 2015
Oil Change #1 My experience with the service department at Nissan of Rivergate was great. They were courteous and completed the oil change and tire rotation in a ti My experience with the service department at Nissan of Rivergate was great. They were courteous and completed the oil change and tire rotation in a timely manner. The waiting room was pleasant. I will use them again. More
by Rebecca
April 21, 2015
Service My routine service was awesome. It is a little further to drive but, it didn't take more than 30 minutes and there is a nice area to wait with drinks My routine service was awesome. It is a little further to drive but, it didn't take more than 30 minutes and there is a nice area to wait with drinks and donuts. It is very refreshing and the people are very courteous.... I will get my oil change and tires rotated and anything else there!!! Way to get my business... Rita Freeman More
by RDCTOR
Employees Worked With
Linda Webb
April 21, 2015
Regular Maintenance My scheduled oil change had to be done a month earlier than scheduled, but was still able to get in fairly easily. Complete within a hour. Nice waitin My scheduled oil change had to be done a month earlier than scheduled, but was still able to get in fairly easily. Complete within a hour. Nice waiting area. I will return again for future service. The email reminders were very helpful as well. More
by Lawson
Employees Worked With
Betsy Newman
April 21, 2015
Excellent Customer Service Every time we've taken our Sentra to Nissan of Rivergate for routine maintenance, they've delivered excellent customer service...as well as timely wor Every time we've taken our Sentra to Nissan of Rivergate for routine maintenance, they've delivered excellent customer service...as well as timely work. The prices are fair and they often offer coupons or other specials which make the experience even better. The building is clean, the employees are friendly and professional, and the overall experience was pleasant. Customer service is a lost art today in most places, but the service department at Nissan of Rivergate is still in the business of genuine service with a smile. -Rick F. More
by Rick from Goodlettsville
Employees Worked With
Garret Daniel
April 21, 2015
Very professional love the service. Also,very knowledgable about the cars. And also very friendly. The only thing I see that would might help out your staff is less love the service. Also,very knowledgable about the cars. And also very friendly. The only thing I see that would might help out your staff is less paper work. Joe davenport More
by joe davenport. Wildcat fan
Employees Worked With
Garret Daniel, JR Richardson, Linda Webb
April 18, 2015
30,000 Mile Service The routine maintenance work on my Altima was performed on time and it appears the mechanics did a good job. It was very easy to deal with the servic The routine maintenance work on my Altima was performed on time and it appears the mechanics did a good job. It was very easy to deal with the service rep. The use of the rental car saved me from spending half a day in the lounge waiting for the work to be completed. All things considered, it was a pleasant experience. More
by oldguy15
Employees Worked With
Garret Daniel
April 16, 2015
Oil Change/Tire Roration My scheduled oil change was done on time and complete within 30 minutes. I was highly impressed and will return again for future service. The email My scheduled oil change was done on time and complete within 30 minutes. I was highly impressed and will return again for future service. The email reminders were very helpful as well. More
by janscott86
