Nissan of Rivergate

Service Review The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling The service department arranged for me to have a rental car as the issue, which cost me nothing, was suppose to take a day to complete. After filling out the paperwork and waiting for the rental card, I went to the restroom, found a seat in the very well equipped waiting area, opened my laptop and the Service Manager, Garrett, walked back in to tell me the problem was corrected and no need to get a rental. This was a very welcome surprise and everyone there was very curtious and friendly. I would reccomend them to anyone. I also recieved a recall for my hood latch. It only took one call and the same service man, Garrett, called me back within 30 minutes and scheduled me the very next day at the time I requested to have them check out the recall. Again, excellent customer service. More

Great Service! My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this My service visit took exactly the amount of time you said it would. Very comfortable waiting area. Really very easy and painless. Even though this service center is not conveniently located for me, because the environment is nice, the employees are all very helpful and friendly, I will continue to bring my car here for service. Couldn't ask for a better experience! More

Amazing Service! Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this d Lori Kenny The service department is top notch that I would recommend to anyone! I love my Rogue and Nissan at Rivergate! I would recommend this dealership to anyone! More

Excellent customer service The service I received was the best. The actually acommendations provided for the customersame is outstanding. I love the fact if your wait time will The service I received was the best. The actually acommendations provided for the customersame is outstanding. I love the fact if your wait time will be longer than you expect, there is a taxi service within 5 miles. Good reason to be dropped off at the mall ladies :) I am completely satisfied with Nissan of Rivergate. Karen More

The service Dept The Service Dept is great. They are very friendly staff and willing to help in anyway possible. I would recommend them to anyone that needs service to The Service Dept is great. They are very friendly staff and willing to help in anyway possible. I would recommend them to anyone that needs service to their vehicle. More

GREAT EXPERIENCE!! Nissan of Rivergate provided great customer service. Kudos to my service advisor Taylor Freeman, who was great in keeping me informed of my repairs, a Nissan of Rivergate provided great customer service. Kudos to my service advisor Taylor Freeman, who was great in keeping me informed of my repairs, and to Linda Webb for her courtesy and great sense of humor at the time of checkout. Nissan of Rivergate you were GREAT!!! down to the donuts. :-) More

Will go the extra mile We had a Nissan previously bought from another dealer, and after misdiagnosed service found a gem of a service center with Nissan of Rivergate. Fixed We had a Nissan previously bought from another dealer, and after misdiagnosed service found a gem of a service center with Nissan of Rivergate. Fixed the problem first time and we ended up trading at a later date for our new Altima. Everytime we come here,service is prompt and efficient. They have even given us coupons when we forgot our own. Really like this place and recommend highly. More

They took care of me like I was related to them. I had to take my car in before the oil change was due as I was going on a trip that would have put me over the 5000 mile oil change time which would h I had to take my car in before the oil change was due as I was going on a trip that would have put me over the 5000 mile oil change time which would have happened in another 300 miles. They took me right in right away and made sure everything was checked out completely. Everyone who worked there said hello and wanted to know if they could help me with anything. One of their people just talked to me for several minutes and answered all of the questions I could think of to ask. His information helped me understand a few things I didn't know about my car. I could not have been happier with the service I received from Rivergate Nissan. I felt their attitudes were sincere and hart felt. Thank you for taking care of me and my car. More

Great Job Nissan of Rivergate!!! Kudos to you Nissan of Rivergate Service Department!!!! One thing that makes Nissan of Rivergate Stand out is that all the staff in all the areas of Kudos to you Nissan of Rivergate Service Department!!!! One thing that makes Nissan of Rivergate Stand out is that all the staff in all the areas of the service center are great.. from the cashiers and the young man that ask if he can get anything for the customers waiting for their service to be complete, you are as important to the staff as your vehicles are.. Thanks to all of you! Patsy U More

superstar!! Took car in late Friday evening. The young gentleman took care of me my usual person Ms Betsy was gone home. The guy looked up previous info, took me Took car in late Friday evening. The young gentleman took care of me my usual person Ms Betsy was gone home. The guy looked up previous info, took me to Barbie to get loaner car. I had mentioned to her I liked the rogue's she asked if I wanted to drive one home I was like sure. Everyone is always so friendly and courteous. Always asking if you need anything while you wait. Yes I could take my car somewhere else but I wouldn't get the smiles nor the friendly service... More