Nissan of Rivergate
Madison, TN
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Detail Oriented Service The service is always detailed and timely. The service reps take the time to go over any items that may have been uncovered during their inspection a The service is always detailed and timely. The service reps take the time to go over any items that may have been uncovered during their inspection and also give their recommendations. I would not trust anyone else working on my car. Thanks for great service! More
Great overall service Overall service is top notch. This is by far the best dealership I have ever done business with in terms of service or sales (both current vehicles f Overall service is top notch. This is by far the best dealership I have ever done business with in terms of service or sales (both current vehicles for our family were bought from this dealership). Service writers (Betsy Newman and Garret Daniel) are friendly, efficient, and proactive. The mechanics are very competent and efficient in routine maintenance and major repairs. Cashiers office is friendly and efficient to get you out the door. Waiting room environment is very comfortable, but other options (shuttle service, drop-off service, etc.) are available for those with schedule demands. Parts department is good, but suffers in terms of communication. I have ordered a part online at the beginning of the year and received feedback neither by email nor phone call nor phone message from the parts department. When I stopped in to check on the order status 6 weeks later, then I found out that the email that was sent by the parts staff 3 weeks prior was not being allowed out of their email servers for some reason ... thus I never received it. In the body shop, the gentleman who does the repair estimates is not very interactive and probably the least friendly person at the dealership ... though he is certainly capable of doing his job. I have not had any repairs done by the body shop yet to date. More
Great Service Everyone here is very friendly and got task completed in a timely manner, it was a very clean environment and they were willing to answer any question Everyone here is very friendly and got task completed in a timely manner, it was a very clean environment and they were willing to answer any questions or concerns you had with the overall service. More
Service center The service was very good from the time I pulled in. I was greeted by a courteous attendant. The waiting area was comfortable and clean. The servic The service was very good from the time I pulled in. I was greeted by a courteous attendant. The waiting area was comfortable and clean. The service was completed in a reasonable time frame. I will be coming back for my next service. More
getting the job done Nissan of Rivergate is the only place I would ever go to get my service done on my Nissan versa i have been very happy with the sevice Nissan of Rivergate is the only place I would ever go to get my service done on my Nissan versa i have been very happy with the sevice More
Great Service Again !!!!!!! Took my Black Juke in to be service (Yep I am Juke owner ... Another road trip .... ) As always Service Team was friendly and nice, My wait time w Took my Black Juke in to be service (Yep I am Juke owner ... Another road trip .... ) As always Service Team was friendly and nice, My wait time was less than 45 minutes. I was able to save money was going to get my tires balanced but the service person honestly told me it was not quite time yet.....How's that for service.... some places may have done it anyway. With that's said yes I will be a returning customer and I would recommend my family and friend to Nissan Rivergate Service Center.... Thanks Guys !!!!! More
Service on my Sentra 2010 As always the service at Nissan of Rivergate was excellent. They were very thorough and kept me informed of what they were doing. Thank you. As always the service at Nissan of Rivergate was excellent. They were very thorough and kept me informed of what they were doing. Thank you. More
Always Impressed!!!!! I am impressed every time I visit Nissan of Rivergate. I love the staff & service I recieve every time I go! We have purchased 3 cars at this same loc I am impressed every time I visit Nissan of Rivergate. I love the staff & service I recieve every time I go! We have purchased 3 cars at this same location and have been Happy Every Time!! -Angela Linamen More
Service Review I have taken my 2014 Nissan Sentra on several occasion and each time, I have received great service. The staff is always very friendly and very profes I have taken my 2014 Nissan Sentra on several occasion and each time, I have received great service. The staff is always very friendly and very professional. The time limit has always met my expectation and I can always look forward to a clean and confortable area while I wait. More
Routine Maintenance I love bringing my Nissan here for my services. I have never taken it anywhere else. They always get me in and out in a great time. They have a nice w I love bringing my Nissan here for my services. I have never taken it anywhere else. They always get me in and out in a great time. They have a nice waiting room with refreshments and wifi. My service advisor always goes over with me the maintenance that was done and how my car looked. I would never plan on going anywhere else and I haven't for the past 3 years since I purchased my Nissan Rogue from them! More