Nissan of Rivergate

Oil change rotatation of tires I like the great service and professional employees. Each time I have visited this dealership I was greeted promptly my request taken and fees and ser I like the great service and professional employees. Each time I have visited this dealership I was greeted promptly my request taken and fees and service to be done were explained to me in a kind and patient manner. If the service is to take longer than expected someone comes and tells me and explains why. A wonderful team of employees. More

Best experience buying a car Very impressed with the exceptional and fast service I received from Rivergate Nissan's service dept. Everyone in the service dept. and even in the p Very impressed with the exceptional and fast service I received from Rivergate Nissan's service dept. Everyone in the service dept. and even in the parking lot was friendly and helpful. When I left there I had decided that I would get all my service work done there! Thank you, Shelly Rollins More

Peggy Brown service review good job in and out in lease than 30 min. It was best experience I every had with a service dept. Looking forward to next time. good job in and out in lease than 30 min. It was best experience I every had with a service dept. Looking forward to next time. More

The Best Service in the Nashville Area I love Nissan of Rivergate service department. Bought my first Nissan in 2008 and just bought a new one July 1st, 2015. All my service has been done I love Nissan of Rivergate service department. Bought my first Nissan in 2008 and just bought a new one July 1st, 2015. All my service has been done at Nissan of Rivergate. Would never take my car anywhere else. The people are friendly and so helpful. My car service or repairs have always been done right the first time. I have never had to make a return trip for the same repair. I have always said you need to choose the right doctor to take care of your life and you need to choose the right dealership to take care of your car. Nissan of Rivergate is the one. Angela Menton More

Worst dealer Initially i was very impressed with the dealership but now they are not up to their old standards. I had my Nissan serviced at this dealer on 06/25 Initially i was very impressed with the dealership but now they are not up to their old standards. I had my Nissan serviced at this dealer on 06/25/2015. After the service the dealer never explained to me the the tread in all my tires was very low and i need to change the tires. Next day i observed my car started shaking while i stopped at the traffic signal and felt that it was not driving properly. Also i observed they did not replenish the air in the all the 4 tires properly.The warning lights on the tachometer was continuously ON. I then called the dealership describing the condition and they asked to come to dealership to check if its the issue with tachometer since it is still under the warranty. When i took the car to them i told them that it feels like the wheel will come out while driving ,they gave me the replacement car and kept mine overnight. Next day they called me that all my four tires need to be replaced immediately and the charge for that is 832.00 $. I told them i need to find out other options if i get those replaced cheaper elsewhere and later i found it cheaper and better quality tires somewhere else . I asked my car back and returned the rental. They then charged me $108 for diagnosis which i said is not fair since the defect came within 2 weeks after the service and they did not tell me beforehand that there will be charge for diagnosis also. They diagnosed that the tread was low but it was already mentioned in the service note they handed me on 06/25.I don't see any more diagnosis they could have done and these charges of $108 for diagnosis is unfair.They should have told me beforehand about the charges for diagnosis,I would have not come to them. I went to Discount Tire they did it free of cost.They charged only for changing the tires and the cost of tires but not for diagnosis. The dealer told me that they have given me free rental car as a favor but i told them did not ask for any rental car so that is not any favor. They were charging enormously high for replacing the tires so i had to go to other places for getting cheaper rates and in return this Nissan Dealership penalized me with $108 charge. I wish someone take a note of my complaint and get me justice to recover these $108 charges. More

I found my happy car place! Another automotive/tire company tried in vain to fix my check engine light THREE times. I took my 2012 Juke to Rivergate Nissan and they quickly found Another automotive/tire company tried in vain to fix my check engine light THREE times. I took my 2012 Juke to Rivergate Nissan and they quickly found the problem. The staff was efficient and courteous. I will definitely be bringing my car here for repairs and maintenance. More

Where there's a will there's a way I want to say that my experience with nissan in Rivergate has been awesome. The service center did all the things that needed ta be done so I would b I want to say that my experience with nissan in Rivergate has been awesome. The service center did all the things that needed ta be done so I would be able to get my car serviced. I've had great people that helped me along the way. More

Service and Dealership Review I purchased my car from this dealership, and have returned for all of my services (both maintenance and repair). I was greeted promptly and with a fr I purchased my car from this dealership, and have returned for all of my services (both maintenance and repair). I was greeted promptly and with a friendly face and/or disposition with each visit. I will continue to come to Nissan of Rivergate for all of my services, and when I decide to make another purchase I will come to this location as well. Margarita More

Friendly and thorough I had taken my car in for a oil change and to be checked out for anything else in that I was going on vacation out of town. After a thorough review, I had taken my car in for a oil change and to be checked out for anything else in that I was going on vacation out of town. After a thorough review, I was told my brakes were worn down. I knew that I had been having some problems with fast stops and grateful this was found because a trip that normally takes 8 hours took 11 because of construction, re routing, stop/start. Pat Boyle More

Dealership and salesman Jeff AWESOME! I am a disabled woman receiving social security disability. I didn't imagine being able to get a NEW car with my income. This dealership worked tirele I am a disabled woman receiving social security disability. I didn't imagine being able to get a NEW car with my income. This dealership worked tirelessly to get me approved. The salesman Jeff was such a helpful young man. I went looking for a used car and drove off with a new car! More