Nissan of Rivergate
Madison, TN
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My husband and I went to Nissan of Rivergate to look at a new 2022 Kicks. We had been thinking of trading our Honda CR-V which was really too large for us. An extremely nice young salesman, Jordan Gannon, new 2022 Kicks. We had been thinking of trading our Honda CR-V which was really too large for us. An extremely nice young salesman, Jordan Gannon, showed us a Kicks and we test drove it. We really had no intention of trading that day; but he was extremely knowledgeable in all of the car's features and functions and very friendly, so much so we fell in love with the car after realizing it was much more aligned with our needs and was the right price. We did the deal and are very satisfied. If you visit Nissan of Rivergate and work with Jordan, we feel you will be served well and will not be disappointed. More
Been looking for a 2021 Rouge and got all excited when I saw what we wanted on the lot. That is until I saw the limited supply fee taped to the window. $2999 cause they have a car that should be there. I me saw what we wanted on the lot. That is until I saw the limited supply fee taped to the window. $2999 cause they have a car that should be there. I mean they make enough money off the cars so they add a fee on top of that!!!??? I was told this is corporate approved. So if that’s true why isn’t it figured in on the invoice that’s attached to the car?? Price gouging at its finest. More
Nissan of Rivergate’s Customer Communication and Customer Care is Impeccable! Derek was so considerate of our needs we will definitely will refer family and friends here. Derek found our car and when it a Care is Impeccable! Derek was so considerate of our needs we will definitely will refer family and friends here. Derek found our car and when it arrived he’d called us and texted a picture while it was still on the delivery truck! What a great experience at Nissan of Rivergate. The atmosphere there is so friendly and you get that home town feeling. More
So, I have been looking to buy a truck. Going back and forth from Ford Ranger to Nissan Frontier. Finally I decided with Frontier. So I started looking. Called a few dealerships and was given some bogus n forth from Ford Ranger to Nissan Frontier. Finally I decided with Frontier. So I started looking. Called a few dealerships and was given some bogus numbers added to the MSRP. NO discounts. I am not going to name those dealerships. Finally two days ago, I stumbled upon this frontier that the Nissan of Rivergate had. I called and Justin answered. I was to the point about the driveout price and Justin answered straight up. No run arounds. I was happy about it. We agreed upon the price and than I asked him about the financing APR. And again he was right on the point. No nonsense , no pressure of any kind. From the first call to the last one, which happened within 2 hours, I had closed the deal. Thank you Justin for an honest transaction. I picked up the truck today. David helped big time on the paperwork. I was out the door driving my new truck with a broad smile in less than 75 minutes. I will recommend this dealership to anyone and everyone with my full heart. Being a Spock fan, I want to say " Live Long & Prosper " Nissan of Rivergate. I will certainly deal with this dealer before going any where. Thank you very much. More
They can not fix my daughter in laws car it has been there for over a week very poor customer service no replacement car the car is under warranty there for over a week very poor customer service no replacement car the car is under warranty More
Dewan was very knowledgeable and professional. A real down to earth guy with who I could really relate to So happy to be driving away in my brand new vehicle! down to earth guy with who I could really relate to So happy to be driving away in my brand new vehicle! More
Today I went to NISSAN OF RIVERGATE, my car was acting up it’s a 2011 PATHFINDER AND I LOVE THE SUV, the dealership was busy and I didn’t have an appointment but ther were very kind and made me feel at ease. it’s a 2011 PATHFINDER AND I LOVE THE SUV, the dealership was busy and I didn’t have an appointment but ther were very kind and made me feel at ease. I want to give a shout out to them ,TED WILLIAMS, ANDREA ,THE GIRLS THAT CHECKED ME OUT, MY ADVISOR AND SHANNON ANDREWS, I got great service and would not go anywhere else. My name is Tamara Madden and I have been going there for years More
I went here to look at a Versa. When I pulled onto the lot there were four people standing at the front of the building staring. Before I could get out of my car there was a guy (the trainee) standing ou lot there were four people standing at the front of the building staring. Before I could get out of my car there was a guy (the trainee) standing outside my door. Chris and his trainee were very pushy and overbearing. No social distancing here - every time I tried to take a step I bumped into one or both of them. I'm 5'5', Chris is about 6'3" and it felt like he was using his size to intimidate. I walked away even though I knew which car I wanted and was ready to purchase. There are better ways to sell a car. This site is forcing me to click a star - I wouldn't give the dealership or the salesman any. More
Professional staff but misrepresented vehicles. I convinced my wife to drive three hours to this dealership for a misrepresented vehicle. I worked with Sales Associate Nikki, she was professional an I convinced my wife to drive three hours to this dealership for a misrepresented vehicle. I worked with Sales Associate Nikki, she was professional and nice, but the vehicle that my wife and I were interested in had major defects that were not disclosed in the ad or over the phone. Vehicle was not in acceptable driving condition on the lot. The radio was inoperable, there was no rear windshield wiper, and there were no valve stem caps on any of the tires. To reiterate none of these issues were disclosed upon asking for information. More
Wonderful experience! Dealership staff was knowledgeable, helpful and courteous. Salesperson Nikki and her husband delivered our car to Knoxville, demonstrated its feature Dealership staff was knowledgeable, helpful and courteous. Salesperson Nikki and her husband delivered our car to Knoxville, demonstrated its features, and answered all our questions. We not only got a great car, but made a wonderful friend in the process. Would highly recommend this dealership. More