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Nissan of Rivergate

Madison, TN

4.0
602 Reviews

1550 Gallatin Pike North

Madison, TN

37115

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Showing 602 reviews

February 19, 2023

Mr. Ted Williams General Manager is very rude. He practically threw me out of the dealership when I told him I did not have the time at the moment to make a deal (it was 2 pm and I hadn't had lunch I More

by christyrodriguez217
Recommend Dealer
No
Employees Worked With
Ted Williams, Abram Aziz
August 02, 2022

Service Advisors are extremely rude and fail to tell you a wait time. Danielle obviously didn’t want to help me anymore after I declined to get tires rotated. She was too busy on the phone to even provide a More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle
April 06, 2022

Went to service department this morning because service engine light came on my 2012 Nissian maxima.Was told diagnostics fee was $150.00 but if they did the repair they would wave that fee.They reset the c More

by Brendaharrington1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Johnson
March 17, 2022

My husband and I went to Nissan of Rivergate to look at a new 2022 Kicks. We had been thinking of trading our Honda CR-V which was really too large for us. An extremely nice young salesman, Jordan Gannon, More

by jsq001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Gannon
January 04, 2022

Been looking for a 2021 Rouge and got all excited when I saw what we wanted on the lot. That is until I saw the limited supply fee taped to the window. $2999 cause they have a car that should be there. I me More

by Nope
Recommend Dealer
No
Employees Worked With
Don’t know his name..
December 17, 2021

Nissan of Rivergate’s Customer Communication and Customer Care is Impeccable! Derek was so considerate of our needs we will definitely will refer family and friends here. Derek found our car and when it a More

by keytenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Merritts, Rodney Jinnette, David Russell
Dec 22, 2021 -

Nissan of Rivergate responded

Thank you for that glowing 5-star review. It is greatly appreciated and we look forward to seeing you again in the future.

September 16, 2021

So, I have been looking to buy a truck. Going back and forth from Ford Ranger to Nissan Frontier. Finally I decided with Frontier. So I started looking. Called a few dealerships and was given some bogus n More

by Horsemanpatel
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Justin " ***** ", David Russell
July 19, 2021

They can not fix my daughter in laws car it has been there for over a week very poor customer service no replacement car the car is under warranty More

by Peteface55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Williams, Philip Dattilo, Betsy Newman, JR Richardson, Jodi Crouch, Jordan Thompson
July 05, 2021

Dewan was very knowledgeable and professional. A real down to earth guy with who I could really relate to So happy to be driving away in my brand new vehicle! More

by Swilso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewan Swett
June 28, 2021

Today I went to NISSAN OF RIVERGATE, my car was acting up it’s a 2011 PATHFINDER AND I LOVE THE SUV, the dealership was busy and I didn’t have an appointment but ther were very kind and made me feel at ease. More

by Tmadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Newman, JR Richardson, Jodi Crouch, Jason Moore, Scott Rowe, Chris Terry, Zach Nguyen, David Russell, Jordan Thompson
Jun 28, 2021 -

Tmadden responded

I appreciate The Kind of service that Nissan of Rivergate gives

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