Nissan of Rivergate

My experience was wonderful! This is my second Rogue. I love all the updates and especially the 17 inch tires. My husband loves the dual air. Austin was wonderful in helping me fi This is my second Rogue. I love all the updates and especially the 17 inch tires. My husband loves the dual air. Austin was wonderful in helping me find the right vehicle. More

Glen the Nerd was the Best Sales Newbie, ever! We NEVER buy a car in one day! They made it so easy; from 1 phone call, to meeting that evening; and then driving away in our new Nissan Rogue-THAT ni We NEVER buy a car in one day! They made it so easy; from 1 phone call, to meeting that evening; and then driving away in our new Nissan Rogue-THAT night, before closing time!!! EVERYONE made us feel more than welcome; more like family. They babysat, gave golf cart rides, popcorn, donuts.... I can hardly wait for my first oil change (which is complimentary) to see the nice folks I met last night. Thank you so much!! More

Great product, Great Service. Very smooth and painless deal with Nissan and salesman Zack Nguyen. I'm actually writing this review as I get one of my "Free" oil changes done by the Very smooth and painless deal with Nissan and salesman Zack Nguyen. I'm actually writing this review as I get one of my "Free" oil changes done by the Service Department that came with my vehicle. Will be a repeat customer. Go see Zach, very personable and knowledgeable. Will spend time with you to get you the vehicle you need within your target price. More

Best Car Buying Experience Ever I had reviewed their online website and asked for an eprice. I was contacted in a timely manner.by Brandon. He went over the price and discussed my I had reviewed their online website and asked for an eprice. I was contacted in a timely manner.by Brandon. He went over the price and discussed my trade-in. After thinking on it overnight we were on our way to Madison from Knoxville. Brandon met us and from that point on we were sold! No back and forth over price negotiations, no haggle over trade-in. The easiest purchasing process ever! They are up front and we'll worth the drive! More

Excellent sales and service! Nikki was our salesperson and she went above and beyond the call of duty to help us with our purchase. My husband is disabled, and therefore needed so Nikki was our salesperson and she went above and beyond the call of duty to help us with our purchase. My husband is disabled, and therefore needed some extra service and requirements. she made the experience as easy as she possibly could. Need a car? Go see Nikki! More

Hope service experience improves (Updated 09/09/2016) Brian called me, and assured me of better service during my next visit. Giving them a benefit of doubt as this was my first bad experience, and the ma Brian called me, and assured me of better service during my next visit. Giving them a benefit of doubt as this was my first bad experience, and the manager called me personally and apologized. Below is my original review ( I have used the corrected service rep name provided by Brian). Waited 45 minutes for a shuttle to drop-off. No one seemed bothered about a customer waiting in the lobby for no reason. It did not appear the service representative (Brittany) cared enough to ask around. Had to find and speak to the manager to get a ride to work ( surprisingly the ride got ready in a minute after I complained to the manager!). They did not bother to inform me my car was ready, until I called to check late i the afternoon - this was routine service and I was told would take 1.5 hours (go figure!) . They flat out refused to pick me up from Office (just a few miles) as they don't have a driver ( not again!!!). I had to request a colleague to drop me. But they did charge me the Full price (no discounts for such a terrible customer experience). It also looked like they didn't check all the stuff in their express service ( first time seeing a car dealer NOT checking all brake drums!). Overall they didn't seem to care about the customer, i.e. me. I won't care about them too when it's time to buy the next new car. More

I liked Nikki from the initial phone call. Nikki and staff were all incredibly nice and considerate. They went out of their way to give us multiple options and make the whole experience quick Nikki and staff were all incredibly nice and considerate. They went out of their way to give us multiple options and make the whole experience quick and easy. I'm so sorry I do not recall the name of the man who took care of financing for us but he was great too. We were unable to get to the dealership and complete a transaction any day of the week in normal business hours due to our schedules and they worked late to help us. More

Wouldn't go anywhere else for service I purchased my Nissan Altima new at Nissan of Rivergate in 2011. They have serviced my vehicle from day 1 and I wouldn't trust it anywhere else. I l I purchased my Nissan Altima new at Nissan of Rivergate in 2011. They have serviced my vehicle from day 1 and I wouldn't trust it anywhere else. I live in Clarksville and will travel the distance for the amazing service department. Garret always provides me with an explanation of any work that may need to be done and an update when the work is complete. Even if it's just an oil change, Garret goes over any other items that need to be checked on my next visit. I couldn't be more thankful that I have a place I totally trust that I can take my vehicle to for service! More

Great Experience. David Russell was awesome. Courteous, and has the knowledge of the product and sold me a great car. I would buy from David Russell again. He is only 2 David Russell was awesome. Courteous, and has the knowledge of the product and sold me a great car. I would buy from David Russell again. He is only 23 and has a very bright future. I would recommend David to others. Thank you David. More