Nissan of Rivergate

Excellent service, terrific staff! First class! I have dealt with many dealers and as a friend calls them, cat fish- bottom feeders. Not these guys- great people, smart, easy to work with and profe I have dealt with many dealers and as a friend calls them, cat fish- bottom feeders. Not these guys- great people, smart, easy to work with and professional. A special shout out to Nathan & David (buck)- knowledgeable, friendly, and honest- Git R Done!! Thanks guys, didn't expect a new car today but you made it Happen!! More

Great experience. They surpassed my expectations My salesman was Nikki Wallace. This is the 6th car I've purchased from her. Her honesty and integrity are beyond reproach. She's a pleasure to deal wi My salesman was Nikki Wallace. This is the 6th car I've purchased from her. Her honesty and integrity are beyond reproach. She's a pleasure to deal with. More

I got a wonderful deal I went to nissan looking for a deal. Austin Tittel was sensitive to the fact that I had limited options and help me find the best choice! Thank you! I went to nissan looking for a deal. Austin Tittel was sensitive to the fact that I had limited options and help me find the best choice! Thank you! More

My experience was wonderful! This is my second Rogue. I love all the updates and especially the 17 inch tires. My husband loves the dual air. Austin was wonderful in helping me fi This is my second Rogue. I love all the updates and especially the 17 inch tires. My husband loves the dual air. Austin was wonderful in helping me find the right vehicle. More

Glen the Nerd was the Best Sales Newbie, ever! We NEVER buy a car in one day! They made it so easy; from 1 phone call, to meeting that evening; and then driving away in our new Nissan Rogue-THAT ni We NEVER buy a car in one day! They made it so easy; from 1 phone call, to meeting that evening; and then driving away in our new Nissan Rogue-THAT night, before closing time!!! EVERYONE made us feel more than welcome; more like family. They babysat, gave golf cart rides, popcorn, donuts.... I can hardly wait for my first oil change (which is complimentary) to see the nice folks I met last night. Thank you so much!! More

Great product, Great Service. Very smooth and painless deal with Nissan and salesman Zack Nguyen. I'm actually writing this review as I get one of my "Free" oil changes done by the Very smooth and painless deal with Nissan and salesman Zack Nguyen. I'm actually writing this review as I get one of my "Free" oil changes done by the Service Department that came with my vehicle. Will be a repeat customer. Go see Zach, very personable and knowledgeable. Will spend time with you to get you the vehicle you need within your target price. More

Best Car Buying Experience Ever I had reviewed their online website and asked for an eprice. I was contacted in a timely manner.by Brandon. He went over the price and discussed my I had reviewed their online website and asked for an eprice. I was contacted in a timely manner.by Brandon. He went over the price and discussed my trade-in. After thinking on it overnight we were on our way to Madison from Knoxville. Brandon met us and from that point on we were sold! No back and forth over price negotiations, no haggle over trade-in. The easiest purchasing process ever! They are up front and we'll worth the drive! More

Excellent sales and service! Nikki was our salesperson and she went above and beyond the call of duty to help us with our purchase. My husband is disabled, and therefore needed so Nikki was our salesperson and she went above and beyond the call of duty to help us with our purchase. My husband is disabled, and therefore needed some extra service and requirements. she made the experience as easy as she possibly could. Need a car? Go see Nikki! More

Hope service experience improves (Updated 09/09/2016) Brian called me, and assured me of better service during my next visit. Giving them a benefit of doubt as this was my first bad experience, and the ma Brian called me, and assured me of better service during my next visit. Giving them a benefit of doubt as this was my first bad experience, and the manager called me personally and apologized. Below is my original review ( I have used the corrected service rep name provided by Brian). Waited 45 minutes for a shuttle to drop-off. No one seemed bothered about a customer waiting in the lobby for no reason. It did not appear the service representative (Brittany) cared enough to ask around. Had to find and speak to the manager to get a ride to work ( surprisingly the ride got ready in a minute after I complained to the manager!). They did not bother to inform me my car was ready, until I called to check late i the afternoon - this was routine service and I was told would take 1.5 hours (go figure!) . They flat out refused to pick me up from Office (just a few miles) as they don't have a driver ( not again!!!). I had to request a colleague to drop me. But they did charge me the Full price (no discounts for such a terrible customer experience). It also looked like they didn't check all the stuff in their express service ( first time seeing a car dealer NOT checking all brake drums!). Overall they didn't seem to care about the customer, i.e. me. I won't care about them too when it's time to buy the next new car. More

I liked Nikki from the initial phone call. Nikki and staff were all incredibly nice and considerate. They went out of their way to give us multiple options and make the whole experience quick Nikki and staff were all incredibly nice and considerate. They went out of their way to give us multiple options and make the whole experience quick and easy. I'm so sorry I do not recall the name of the man who took care of financing for us but he was great too. We were unable to get to the dealership and complete a transaction any day of the week in normal business hours due to our schedules and they worked late to help us. More