Nissan of Rivergate

Excellent Experience with a perfect outcome We had a great experience with our salesman, Austin Tittel. He is young, but knowledgeable. Jason Moore, sales manager, went over and above to make t We had a great experience with our salesman, Austin Tittel. He is young, but knowledgeable. Jason Moore, sales manager, went over and above to make the deal. We left satisfied and confident of the deal we made with a trade. Overall, 5 out 5 experience. I will not go anywhere else. Laura Moore More

Stellar Customer Service with a Cherry on Top! Nikki Wallace and Rodney Jinnette were amazing in handling my purchase of a new 2016 Nissan Altima. I have been in customer service for over 13 years, Nikki Wallace and Rodney Jinnette were amazing in handling my purchase of a new 2016 Nissan Altima. I have been in customer service for over 13 years, and I take pride in treating everyone with respect and dignity. That is exactly how Nikki, Rodney, Phillip, Todd, and Jason treated me from the minute I walked into the door until the minute I drove off in my new 2016 Altima! I previously went to Newton Nissan to purchase a car, and I have never felt so degraded and embarrassed; after their finance department allowed me to drive off of their lot with a new car (after telling me that I was approved), just to tell me a week later that I was not approved for the 2016 Altima. After leaving that dealership, I felt judged and belittled. The finance staff made me feel like I was less than someone with A-1 credit. They did not work hard at all to get me in the car that I wanted. That is what led me to Hays Nissan at Rivergate. Nikki listened to my situation, and she instantly began working on my paperwork. Rodney spent so much time making sure that I was approved for the exact car that I desired to have (after being told at Newton that I could not be approved for it). Everyone at the Hays Nissan location were so nice, genuine, and it just felt like family! I HIGHLY RECOMMEND the Hays Nissan at Rivergate location, and please make sure to work with Nikki Wallace! She has a heart of pure gold, and the sweetest personality EVER! These are the kind of people that I want to do business with. You will definitely not be disappointed with your car purchase from Hays. More

Top Tier Car Buying Experience Austin was fantastic to work with during our purchase of a Nissan Maxima. Austin was extremely knowledgeable about Nissan and the vehicle that I pucha Austin was fantastic to work with during our purchase of a Nissan Maxima. Austin was extremely knowledgeable about Nissan and the vehicle that I puchased, as well as some of the competing automotive brands. Unlike most dealerships that could take multiple hours, the paper work and financing aspect of our purchase was completed in under an hour. Very respectful of their customers time. More

Awesome!! Austin was fantastic to work with and knowledgeable of the car, he was awesome and great to deal with. Highly recommend him and this dealership. Austin was fantastic to work with and knowledgeable of the car, he was awesome and great to deal with. Highly recommend him and this dealership. More

Wonderful Experience Nissan of Rivergate is great with inventory and giving great deals. I got a great interest rate, deal on a brand new SUV and my trade in. Even after y Nissan of Rivergate is great with inventory and giving great deals. I got a great interest rate, deal on a brand new SUV and my trade in. Even after you sign the papers they don't just "kick" you the door. They show you the ins and outs of your brand new vehicle! If you need a vehicle, check out Nissan of Rivergate. More

Top Notch Customer Service I went into Nissan of Rivergate last week, after totaling my car 2 weeks ago--absolutely dreading the car buying experience. Brandon Hedgecoth turned I went into Nissan of Rivergate last week, after totaling my car 2 weeks ago--absolutely dreading the car buying experience. Brandon Hedgecoth turned that right around, and made me feel so at ease! Instead of the pushy, fast talking experience I have encountered at other dealers in the past, Brandon took his time to be sure I knew every in and out of the 2015 Altima I had been looking at online, as well as taking me around the dealership to see the service department, and make me feel very welcome, and under no pressure at all. The whole process from start to finish was an absolute delight, and I would not hesitate to send everyone I know here to work with him. More

My pretty new 2016 Maxima 😍 I'm so happy with the new purchase of my car. My salesman Scott was great!! Not only was he able to tell me every little detail about the car, he is r I'm so happy with the new purchase of my car. My salesman Scott was great!! Not only was he able to tell me every little detail about the car, he is really down to earth & that made it so much easier to ask questions. I didn't even mind having to sit through all of the paper work process because we had more than a few laughs sitting there :) Overall I would give my experience 5 stars! More

Quality Service & Attentive Customer Care My experience with Nissan of Rivergate was a good one from start to finish. Just a year prior I had a screamingly horrible experience when purchasing My experience with Nissan of Rivergate was a good one from start to finish. Just a year prior I had a screamingly horrible experience when purchasing a Nissan from Rivergate Toyota a couple of doors down the street. I even went back a year later to see if we could work together on a trade and found their customer service was as bad as I remembered. So I drove over to Nissan of Rivergate and had instant rapport with salesman Austin Tittel. I found the vehicle I wanted (oddly enough, a Toyota!) and Austin had this satisfied customer on the road quickly and in a car that I love. More

Quick and easy I went to many Nissan dealers over the past month trying to find me and my wife's new 2016 Nissan Rogue. It felt like everywhere I went that no body w I went to many Nissan dealers over the past month trying to find me and my wife's new 2016 Nissan Rogue. It felt like everywhere I went that no body would work with me and my wife due to our credit. But we went to Nissan of Rivergate and dealt with David Russell. We will from now be loyal to Nissan of Rivergate for helping us out More

Excellent Customer Service Nissan of Rivergate Madison TN has an excellent inventory of cars and trucks to choose from. Their sales force has the knowledge and skills to aid in Nissan of Rivergate Madison TN has an excellent inventory of cars and trucks to choose from. Their sales force has the knowledge and skills to aid in your decision. In addition, I have taken my vehicle back for schedule maintainences ( I.e oil changes, tire rotation. Etc.) the have always been available to assist you in answering any question. Their online servicing scheduling is excellent and allow the confidence of you picking your own appointment time. More