Nissan of Richmond - Service Center

I loved the fact that Nissan will let you know if something on your car is needed now or as soon as possible. Luv i something on your car is needed now or as soon as possible. Luv i More

I was treated very well upon arrival, during checkin, while waiting in the customer lounge, and finally upon checkout. Everything was exceptional. Thanks! I’ll be back, for sure. while waiting in the customer lounge, and finally upon checkout. Everything was exceptional. Thanks! I’ll be back, for sure. More

Everyone is professional and I was so pleased with everything the dealership was clean that’s definitely a plus with this covid situation I will like to say thanks again!!! everything the dealership was clean that’s definitely a plus with this covid situation I will like to say thanks again!!! More

I bought my car at this dealership and I have had all the servicing done here. It truly feels like a family and everyone here cares about you and your vehicle! servicing done here. It truly feels like a family and everyone here cares about you and your vehicle! More

My experience was great, except that the sales men tried to sell me a car while I was waiting for my car. That was annoying to sell me a car while I was waiting for my car. That was annoying More

Great staff,awesome service and a very clean dealership. This is my 3rd visit for service and I'm still very impressed with the consistency. This is my 3rd visit for service and I'm still very impressed with the consistency. More

Derek has made my visit a pleasant one. From the time I came in to drop off my vehicle he took care of everything and I felt good about leaving my car with him. came in to drop off my vehicle he took care of everything and I felt good about leaving my car with him. More

Once again Ron did it again! He's such a great service worker. He started my check-in process, then Ron had to go to lunch and Chris helped me as well. Chris did an outstanding job! He was very informativ worker. He started my check-in process, then Ron had to go to lunch and Chris helped me as well. Chris did an outstanding job! He was very informative and knowledgeable of the maintenance that needed to be done on my vehicle. More

I love everyone there but Chandra always goes above and beyond. Aaron Goodwin the service director always makes the experience worth coming back for more. beyond. Aaron Goodwin the service director always makes the experience worth coming back for more. More

Service department told me the car would be done at a certain time when I dropped it off as soon as they opened. I had to call and check if car was complete. Service told me it was next in line. It too certain time when I dropped it off as soon as they opened. I had to call and check if car was complete. Service told me it was next in line. It took all day for someone to contact me. I had to leave my car there tk be fixed due to part needing to be ordered and get a rental for 2 days which became 7 days. This is totally unacceptable in my book. Not only was the service less that good but Sales is just as bad. Sales department calls constantly even when you say your not interested. At this rate I will never buy another car here or recommend this dealership to anyone!! More