Nissan of Richmond - Service Center

I always get great service at this dealership. Everyone is very friendly and helpful. I had a horrific experience last year after a auto body shop put aftermarket parts in my car.. the representatives were is very friendly and helpful. I had a horrific experience last year after a auto body shop put aftermarket parts in my car.. the representatives were superb with giving me the information I needed to correct the issues..Chandra and Seth were awesome during this process!!! More

Very respectful and friendly and explained what needed to be done on my car. And what was done and what needs to be done very outstanding be done on my car. And what was done and what needs to be done very outstanding More

I had an amazing experience at Nissan of Richmond. Chandra is absolutely amazing I couldn’t ask for a better service advisor. She goes above and beyond for her customers! I only go to her! 🤗 Chandra is absolutely amazing I couldn’t ask for a better service advisor. She goes above and beyond for her customers! I only go to her! 🤗 More

Dereck was great. First time bringing in a new truck and he showed me the proper steps and procedure and was easy to work with and he showed me the proper steps and procedure and was easy to work with More

Phil took great care of me! He is a great asset to your team. I will say finding out there are no free oil changes anymore without a heads up, even though it was in my contract when we bought car, is prett team. I will say finding out there are no free oil changes anymore without a heads up, even though it was in my contract when we bought car, is pretty terrible customer service. New management should consider honoring that - it will likely cause me to take my car elsewhere for service. More

My experience was absolutely phenomenal! Highly My experience was absolutely phenomenal! Highly efficient, professional, quality, clean, care, concern and then some!! If I could give 10 stars. Yo My experience was absolutely phenomenal! Highly efficient, professional, quality, clean, care, concern and then some!! If I could give 10 stars. You earned a new client More

Best service feeling ever, Derek is excellent and work done good. Feeling that we are in good hands and really proffessional experience I had through out done good. Feeling that we are in good hands and really proffessional experience I had through out More

Came in because of Recall notice for service. Everything was taken care of. Thank You very much for the service very friendly service as always was taken care of. Thank You very much for the service very friendly service as always More

There was a major issue with my car and Seth Albright was phenomenal in getting it corrected and making sure my car was taken care of. phenomenal in getting it corrected and making sure my car was taken care of. More

Appointment times are not adhered to. My car was in the dealership for two weeks Because the shop foreman ordered the wrong parts and then broke parts during install. dealership for two weeks Because the shop foreman ordered the wrong parts and then broke parts during install. More