Nissan of Richmond - Service Center

Phil is the best! Always professional and takes great care of my vehicle! He makes sure I understand what is being done which is important. care of my vehicle! He makes sure I understand what is being done which is important. More

This was my first time getting my car serviced here. Tony was friendly and helpful. The state inspection service did not take long and I was called when my vehicle was ready. was friendly and helpful. The state inspection service did not take long and I was called when my vehicle was ready. More

Chandra always provides excellent customer service, one of the best service advisors at the dealership, and she very personable recommends the services you need for your vehicle. of the best service advisors at the dealership, and she very personable recommends the services you need for your vehicle. More

Very pleased with the repairs on my car🙏Only complaint Very pleased with the repairs on my car🙏 Only complaint I have is, communication Took too long to get estimate, then my service advisor wasn't in Very pleased with the repairs on my car🙏 Only complaint I have is, communication Took too long to get estimate, then my service advisor wasn't in the next day, so I called spoke to another service advisor to approve more work, and that conversation never got passed along, delaying my car 1 more day But I chalk it up to, service dept. is a busy place, and I was overwhelmed with a long repair quote, knew it was coming though I will be back in May to complete my repairs Thank you Ron and the 2 ladies, Chandra, that just listened Car repairs are stressful, but I feel good making the decision to do the repairs, confident with Richmond of Nissan service dept. More

I always have a great experience at Nissan of Richmond the hospitality is always impeccable, The service department does a great job on my Nissan Titan every time. the hospitality is always impeccable, The service department does a great job on my Nissan Titan every time. More

The reasons why I keep coming back for service on my car, because the staff are nice and respectful towards me everytime I come there. because the staff are nice and respectful towards me everytime I come there. More

Seth and Derek is the best customer service..so Iam always going with Seth .I will suggest all my family and friend for the same always going with Seth .I will suggest all my family and friend for the same More

Chandra is the best Service rep that you all have has since JJ! Her smile and personality is one of the top reasons I stay. since JJ! Her smile and personality is one of the top reasons I stay. More

Great service. Phil remembered me, gave an accurate timeline, the car came back clean, overall a really great experience. No issues, will be back soon. timeline, the car came back clean, overall a really great experience. No issues, will be back soon. More

Was very professional like always I come in to inspected my car all was Ok no problem .. Thank you for good job and nice employ... my car all was Ok no problem .. Thank you for good job and nice employ... More