Nissan of Richmond - Service Center

Great team work, service done on time.Very satisfied Great team work, service done on time. Very satisfied with their services. The service department told me all the recommendations that my vehicle nee Great team work, service done on time. Very satisfied with their services. The service department told me all the recommendations that my vehicle needed and explain everything. More

Very nice and very professional. Will definitely ask for her again for my next service visit. Need more people with a friendly attitude as her her again for my next service visit. Need more people with a friendly attitude as her More

It is always something. Lack of communication is always a big thing here. Plus they asked if I would like my car washed, I said yes please. However, I get there, no wash. They said it had the bike rack on my big thing here. Plus they asked if I would like my car washed, I said yes please. However, I get there, no wash. They said it had the bike rack on my tiny nissan versa. Nothing was mentioned when I dropped it off. It's not like it's hidden. Plus they left trash in my car. Again, on brand. Plus side: their sales team called me and EVERYTIME I said something they didn't want to hear they said "my phone broke up." Crazy how service can hear you fine but sales as a problem. More

Thanks Nissan for doing a magnificent job on my mother’s car while she was sick and in hospital. Above and beyond to make the experience quick yet thorough. Great job on cleaning the outside of the vehicle car while she was sick and in hospital. Above and beyond to make the experience quick yet thorough. Great job on cleaning the outside of the vehicle as well. 👍🏽 More

The service was great I would recommend y'all to family and friends very nice salesman let me know when they be finished and how long It will take 😀 and friends very nice salesman let me know when they be finished and how long It will take 😀 More

This Dealership has the best Service Dept I have ever dealt with. The Service Reps are always pleasant and professional. They get you in and out promptly. dealt with. The Service Reps are always pleasant and professional. They get you in and out promptly. More

Seph is always amazing to work with he always greets me when I get service done on my truck. And I appreciate the fact that he doesn’t overwhelm me with the work order. He always breaks the options down when I get service done on my truck. And I appreciate the fact that he doesn’t overwhelm me with the work order. He always breaks the options down so that it’s affordable and suggest coupons that applies to my service. I highly recommend Seph as a outstanding representative for Nissan of Richmond... More

It took two hours to change my oil - this is my second visit that service has been slow. I had to cancel my car wash due to the long service time. visit that service has been slow. I had to cancel my car wash due to the long service time. More

Our service representative was friendly, upfront and went out of his way to assure we were happy with our first visit. We didn’t purchase from you all, but we will certainly come back for service. out of his way to assure we were happy with our first visit. We didn’t purchase from you all, but we will certainly come back for service. More

Service was great! Every person I talked to was polite, upbeat and always trying to help. I was aboo look I to get my oil changed and leave in less than the advised time. upbeat and always trying to help. I was aboo look I to get my oil changed and leave in less than the advised time. More