Nissan of Richmond - Service Center

The friendliness of all the people involved in my last visit was just great. The team went above and beyond to complete the work and as it was a warranty issues organized a loaner car for me also. I appr visit was just great. The team went above and beyond to complete the work and as it was a warranty issues organized a loaner car for me also. I appreciate everyone’s. More

Excellent customer service very helpful got the job done in a timely manner. Got a inspection tires rotated oil change and they even washed my car in a timely manner. Got a inspection tires rotated oil change and they even washed my car More

They did a great job and it was ready a day early. Everyone was friendly and professional. My only complaint was that they didn’t have any loaner cars available! Everyone was friendly and professional. My only complaint was that they didn’t have any loaner cars available! More

Service was faster than expected. Wait at dealership was pleasant. Service rep Josh exceptional. He went over all the information from my inspection, highlighting areas of concern. Very friendly yet profes pleasant. Service rep Josh exceptional. He went over all the information from my inspection, highlighting areas of concern. Very friendly yet professional and thorough More

Overall experience is very good.I always prefer this Overall experience is very good. I always prefer this place only for my car service. Thought little expensive I felt compare to outside service but Overall experience is very good. I always prefer this place only for my car service. Thought little expensive I felt compare to outside service but I still prefer it. More

Prompt and courteous service personnel.Followed all Prompt and courteous service personnel. Followed all Covid regulations. Communicated with me on diagnosis and work in progress. Finished on time. Eas Prompt and courteous service personnel. Followed all Covid regulations. Communicated with me on diagnosis and work in progress. Finished on time. Easy payment and pickup process. More

Oil change and tire rotation went as planned. Also got my car washed and vacuumed. My associate walked me to my car and also let me know I would be having a maintenance appointment after the next oil cha my car washed and vacuumed. My associate walked me to my car and also let me know I would be having a maintenance appointment after the next oil change or two More

I always have a good experience when having to go the dealer. The service department employees are always friendly and knowledgeable. I prefer to come this Nissan dealership even though it’s not the clos dealer. The service department employees are always friendly and knowledgeable. I prefer to come this Nissan dealership even though it’s not the closest one to me. More

Everyone was friendly, knowledgeable and ready to help. The explanation was easy to understand along with the repair explanation. Fixed right the first time. Very happy over all The explanation was easy to understand along with the repair explanation. Fixed right the first time. Very happy over all More

Josh in service was great. However your sales team leaves alot to be desired. Daniel made disparaging remarks about me to my partner and we decided to buy our new vehicle through Honda instead. alot to be desired. Daniel made disparaging remarks about me to my partner and we decided to buy our new vehicle through Honda instead. More